Plumber
New-Gen Plumbing
Trust score
47out of 100
Rating5.0★
Review volumeLow · 5
Evidence breadth1 independent public source
Profile statusListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below — not testimonials this trader chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Highlights
"We’ve New-Gen Plunbing a few times. I live in London and my stepdad is elderly. I literally call Brendan and he visits as soon as he can. He’s trustworthy it is a very rare thing that my stepdad will allow people to visit without a family member being present. Brendan works cleanly and tidied up his work Highly recommended."
"Very courteous and polite, clearly takes pride in quality service."
"Very polite and friendly service, on time and price agreed before work started. Will use again."
Detailed reviews
We’ve New-Gen Plunbing a few times. I live in London and my stepdad is elderly. I literally call Brendan and he visits as soon as he can. He’s trustworthy it is a very rare thing that my stepdad will allow people to visit without a family member being present. Brendan works cleanly and tidied up his work Highly recommended.
Very courteous and polite, clearly takes pride in quality service.
Very polite and friendly service, on time and price agreed before work started. Will use again.
Sources
1 named public sourceEvery signal, traced to its origin
Review sources
About
Plumber in Henlow.
Services they list
Plumber
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Henlow
The areas they list covering on a public directory; confirm they cover your address before you book.
Check them yourself
What to check before you hire
Worth checking yourself
Review volume: Low · 5
Evidence breadth: 1 independent public source
Profile status: Listed
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on New-Gen Plumbing before you contact them.
Run Cowboy Checker →Good to know
Common questions about New-Gen Plumbing
What do customers say about New-Gen Plumbing?
New-Gen Plumbing has 5 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know New-Gen Plumbing's reviews are genuine?
New-Gen Plumbing's 5 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published — so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does New-Gen Plumbing specialise in?
New-Gen Plumbing lists specialist services including Plumber. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has New-Gen Plumbing been trading?
New-Gen Plumbing has been reviewed on public sources since 2020.
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