"From the start, Steve was always available to answer my many questions. He and his team kept me informed throughout the entire process, and upon completion they left the property clean and tidy. They did an excellent and very professional job. Thank you !"
N
Public evidence profile
Novon Group Ltd
Public profile launch summary
Launch summary
Novon Group LtdVerified central heating in Caterham, rated 9.5/10 from 169 reviews on Checkatrade.
Public review evidenceLast review Review dates not availableSource refresh
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3Visible limitations on this record
These are evidence or response-routing gaps, not misconduct findings or paid-placement signals.
No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say
2 highlightsCustomer voice from the public record
"Excellent service. Have used AD Heat for installing gas cooker and carrying out an annual service for our boiler and I would highly recommend them. Will definitely be using them in the future"
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This trader cannot receive quote requests or project invites here until the business owner claims the profile.
Review evidence
3Review coverage and highlights
Review depth3
Source platforms2
Loaded sample3
Latest dated review1 Dec 2025
From the start, Steve was always available to answer my many questions. He and his team kept me informed throughout the entire process, and upon completion they left the property clean and tidy. They did an excellent and very professional job. Thank you !
Excellent service. Have used AD Heat for installing gas cooker and carrying out an annual service for our boiler and I would highly recommend them. Will definitely be using them in the future
Recently changed company name from AdHeat of Caterham. Booked an annual boiler service this year having carried out last year’s service for me. Time slot booked & re-confirmed on day before for the morning, but didn’t turn up until 14:50. No update re running late or expected arrival time. Luckily I was still at home for the engineer. At least the engineer Steve carried out the service without any problem and all working fine afterwards. Invoice arrived next day. Just a pity no arrival time updates or apology for arriving so late on the day.
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Public review evidenceLast review Review dates not availableCheckatrade
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0Endorsements from other traders
No public professional endorsements are shown for this profile yet.
Reviews
3 totalCustomer review evidence
Source-refresh labels elsewhere show when MTT last checked the record.
From the start, Steve was always available to answer my many questions. He and his team kept me informed throughout the entire process, and upon completion they left the property clean and tidy. They did an excellent and very professional job. Thank you !
Recently changed company name from AdHeat of Caterham. Booked an annual boiler service this year having carried out last year’s service for me. Time slot booked & re-confirmed on day before for the morning, but didn’t turn up until 14:50. No update re running late or expected arrival time. Luckily I was still at home for the engineer. At least the engineer Steve carried out the service without any problem and all working fine afterwards. Invoice arrived next day. Just a pity no arrival time updates or apology for arriving so late on the day.
Excellent service. Have used AD Heat for installing gas cooker and carrying out an annual service for our boiler and I would highly recommend them. Will definitely be using them in the future
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