Orwell Plumbing and Heating

Woodbridge
69.9

Overall Trust Score · out of 100

From the average rating, number of reviews, how many platforms corroborate them, and whether the business is verified.

About

Verified central heating in Woodbridge, Suffolk.

Reviews

4.1out of 5
72 reviews in the public recordCross-checked across 1 source
Checkatrade72 reviews · 4.1 avg

Highlights

"We had used Tom before but his hard work and kindness made a difficult time easier. Getting a new tank delayed the repair but ,as he knew we'd been without hot water for quite a few days, he worked a long and difficult, staying late to make sure he finished. I can't praise him enough for that. We can now shower but not only was he understanding, he left everything neat and tidy. Thanks, Tom."

AnonymousCheckatrade5.0 rating

"Excellent attention & work"

AnonymousCheckatrade5.0 rating

Detailed reviews

Anonymous2.3 / 5 · 13 Nov 2025

Started off ok, then zero customer care, AVOID. Zero customer engagement, didn't turn up, made excuses on numerous occasions then no response to further contact. Obviously doesn't want/need the work, there are plenty of others out there that do, just AVOID.

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Anonymous5.0 / 5 · 15 May 2025

We had used Tom before but his hard work and kindness made a difficult time easier. Getting a new tank delayed the repair but ,as he knew we'd been without hot water for quite a few days, he worked a long and difficult, staying late to make sure he finished. I can't praise him enough for that. We can now shower but not only was he understanding, he left everything neat and tidy. Thanks, Tom.

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Anonymous5.0 / 5 · 11 Dec 2024

Excellent attention & work

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Source-named checks

Trust checks and red flags

Public evidence shown
Public review evidence4.1★ from 72 public reviewsAcross CheckatradeCheckatrade

Sources

1
Review platforms
Planning evidence

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