Public evidence profile · Checked June 2026

Oxyplumb Boiler Services

PlumberCarterton5.0257 reviews · 1 independent public source
Credentials & registries
2 credentials shown

No Trust Score yet

  • Rated 5.0 from 257 reviews
  • 15 reviews in the last 12 months

Worth checking: WaterSafe

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Call 01993 259029
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
257 reviews in public evidence15 reviews in the last 12 monthsMost recent review
Customers often mention
  • Friendly & politeMentioned in 68% of reviews we've read
  • PunctualMentioned in 28% of reviews we've read
  • Tidy & cleanMentioned in 28% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders257 reviews · 5.0 avg

Detailed reviews

These are the individual reviews we hold for Oxyplumb Boiler Services, including the highlights above. The 257 headline total is the review volume reported across public review sources.

Customer in Oxfordshire
Customer recommends this business

Boiler service

The technician arrived at the agreed time. Was polite and quietly efficient. Everything was clean after he left.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Great, reliable service

I've used Oxyplumb for 6 or so years now and they have always provided a good quality and efficient service. No hesitation in recommending them.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Annual Boiler Service

Annual boiler service completed by Oxyplumb. Use Oxyplumb every year, customer service excellent from the office manager, engineers friendly and professional. All work completed to a good standard and pictures and report of work sent the same day . would not hesitate to recommend Oxyplumb.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Excellent Service

I have used Oxyplumb to look after my gas boiler for 4 years now and whenever an engineer comes to the house they are always friendly, polite and respectful and work efficiently and professionally. Customer liaison is excellent, Lisa ensures that everything to do with the visit is communicated to the customer so that you are always up to date with all aspects of the job.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Excellent as usual

Josh came for a gas boiler service. He is on time, polite and easy to talk to and things always work better when he has dealt with them, explaining what he did. As a business they always seem to employ professional and civil people who take pride in their work.Thank you again.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 15 detailed reviews on this page
Customer in Oxfordshire
Customer recommends this business

Boiler Service

This was our 8th boiler service by Oxyplumb, The engineer arrived on time, explained what he was going to. The process took about an hour & the boiler area was left clean & tidy.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Good local firm

Oxyplumb recently completed a boiler upgrade to our home. Having gone out to a couple of other firms, Oxyplumb were competitive on price. The install was completed on time and the engineer was polite, tidy and punctual. Given the boiler was being installed in an older property, the engineer did well to deal with a couple of constaints and was really accomodating. Would thoroughly recommend Oxyplumb.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Another Annual Service

Another year for the Annual Service on the boiler. This time on a new Boiler supplied and fitted by Oxyplumb in October 2024. After 1 year's use our energy costs were £200 lower than the previous 12 months despite rate increases. The communication re the service was excellent, a text on the day to advise of arrival time, a clean and tidy service all carried out professionally.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Always helpful and at a very reasonable cost

We have used Oxyplumb for years, including replacing a boiler, annual boiler servicings and repairs. Every time they have been excellent in their work: prompt, efficient, very reasonable and always helpful. The office as well as the engineers have always been very helpful too. I would highly recommend them.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

positive experience

Once again I have used the services of Oxyplumb, this time for annual boiler maintenance. As before, communication to arrange the service was excellent. On the day, the service had to be postponed for a couple of hours because of an emergency elsewhere. Not a problem, as I was informed in good time of the re-scheduled arrival of the service engineer. Matt's work (the engineer whom I have known for a number of years) was again: tidy, 'short, sharp and down to the point'. Overall, a positive experience, yet again.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Always good

We've used Oxyplum for years, and they have always delivered quality service. Leigh, Lisa and the team are polite and friendly, always happy to help.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Annual boiler and hot water cylinder service

Work carried out to a high standard; competent; efficient; courteous service.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Domestic new boiler installation

I dealt with Leigh from survey / quotation until his personal work replacing our old boiler. He provided a clear and fair quotation, maintained good contact throughout, and proved reliable. Good attention to detail and neat work. The installation went as he said, and he was responsive in quickly replacing a faulty ex-factory part on the boiler so we were not without hot water. Good job and good people.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Shower pressure fixed

Oxyplumb Boiler's plumber identified the problem quickly and returned with the replacement parts and fixed the problem with no fuss and left no mess.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer in Oxfordshire
Customer recommends this business

Annual service

I have used Oxyplus numerous times over the years and every time the have been thorough keeping me informed as to the progress, always neat and tidy. Admin wise they changed my service date with no problem and keeping me informed even down to what time their service rep would be arriving at my house, to the minute. Cabt thank them enough.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Quality expertise

Excellent service. Efficient and courteous. Highly recommend

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

First Rate

We had a problem with the downstairs loo. We had a really good chat with Lisa, who worked out how long the appointment needed to be and how much it would cost, and confirmed the appointment. We got a text on the day of the appointment to advise that the plumber was on his way, and James turned up as scheduled. He was friendly and informative and completed the work without fuss or mess in the time planned. The invoice was emailed the next day, exactly in line with the quote. Couldn’t fault the end-to-end service

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Absolutely excellent !

New ( replacement) boiler installation by James. He was extremely thorough and professional . Did a brilliant job and always friendly and helpful . He resolved issues he found too. Work was done on time and cost as agreed. Very impressive ! Oxyplumb communications were excellent throughout. We are very happy customers. Thankyou James and Oxyplumb !

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Highly recommend

Amazing service from Lisa in the office and Peter doing the plumbing. Lisa was so friendly and helpful when I rang, fitting me in where they'd had a job rearranged. It was a really difficult tap installation due to the location, but Peter worked quickly and efficiently to find a solution keeping me informed throughout. Left everything clean and perfect. I'd already recommended Oxyplumb 3 times to friends and family before the end of the day!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Oxfordshire
Customer recommends this business

Excellent!

Engineer James visited to service my boiler, he explained everything and was very efficient. I use Oxyplumb every year for my boiler service and they've always been friendly and reliable. Lisa in the office is always cheerful and kind. Thank you Oxyplumb 😀

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
From customer reviews

What customers consistently say

Recurring themes from 25 customer reviews on Which? Trusted Traders.

Reliable and punctualQuoted from 3 reviews

Always on time · Which? Trusted Traders

Engineer arrived on time · Which? Trusted Traders

Work was done on time · Which? Trusted Traders

Credentials and associations

Credentials and memberships

2

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Source-listed gallery

Photos listed on Which? Trusted Traders

11 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

Bathroom renovation, full refurb with all the plumbing, tiling and electrics etc

Full bathroom refurbishment, we took care of the plumbing, plastering through to tiling and painting

Full bathroom refurb with bespoke glass shelves and travertine tiles

Midea indoor & outdoor units installed in Witney, Oxfordshire.

Worcester Bosch Greenstar Danesmoor 32/50kw boiler installed in Chipping Norton, Oxfordshire.

Worcester Bosch 4000 25kw combi boiler with new pipework installed in Carterton, Oxfordshire.

The New Worcester Bosch Life 40kw combi boiler fitted in Fairford with a 12 year guarantee.

From Which? Trusted Traders

Opening hours

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Friday
8am–4:30pm
Sources

Where this information comes from

2 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked June 2026

About

Welcome to Oxyplumb – Experts in Domestic, Commercial, and Industrial Heating and Cooling At Oxyplumb Domestic & Commercial Services, we are a professional team dedicated to providing exceptional service with a personal touch. We offer AWARD-WINNING, market-leading Gas, Oil, and LPG heating solutions for domestic, commercial, and industrial clients. Our certified Gas Safe, OFTEC registered, and F-Gas engineers are experienced in delivering comprehensive heating and cooling services, including: • Gas, Oil & LPG Boiler Installation & Replacement across all sectors • Air Conditioning Solutions for homes, offices, and industrial spaces • Air Source and Ground Source Heat Pumps for sustainable energy • Heating Upgrades including underfloor heating • Service & Repair to keep systems running efficiently • General Plumbing and Full Bathroom Refurbishments We provide tailored solutions to meet the specific needs of every property type, ensuring comfort and efficiency.

Services they list

Boiler installationBoiler repairBoiler servicingGas cooker installationGas cooker repairGas emergenciesGas fire repair and servicingGas safety testing and inspectionPower flushingRadiators and central heatingImmersion HeatersEmergency plumbing services

Listed on public sources or the business's own website; check directly that they cover your job before you book.

What this business says about itself
From their own website

What this business says about itself

See their work: Instagram (opens in new tab) · Facebook (opens in new tab)

  • Emergency availability: Fast Response
  • Insurance: fully trained, and insured
  • Guarantee: 12-month installation warranty
  • Areas served: Witney, Carterton, Burford, Bampton, Clanfield, Faringdon, Wantage, Stanford in the Vale
  • Services stated: Air conditioning installation
  • Brands they work with: Worcester Bosch, Mitsubishi
  • Good to know: Free quotes · Finance available · Fixed pricing
  • Payment methods: 0% Interest Free Credit, 7.9% Interest Bearing Credit
  • Gas Safe number they state: No. 622923 · check on the Gas Safe Register (opens in new tab)
  • VAT number they state: GB 299179435 · check on the HMRC VAT checker (opens in new tab)

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

Want an extra legitimacy check? Run the Cowboy Checker on Oxyplumb Boiler Services before you contact them.

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Good to know

Common questions about Oxyplumb Boiler Services

Is Oxyplumb Boiler Services a legitimate business?

Oxyplumb Boiler Services has 257 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Oxyplumb Boiler Services?

Oxyplumb Boiler Services has 257 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Oxyplumb Boiler Services' reviews are genuine?

Oxyplumb Boiler Services' 257 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Oxyplumb Boiler Services had recent public reviews?

Oxyplumb Boiler Services has 15 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Oxyplumb Boiler Services qualified and accredited?

We hold 2 independently sourced credentials for Oxyplumb Boiler Services, including REFCOM (F-Gas register), Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, REFCOM (F-Gas register) is the UK register for businesses that handle fluorinated refrigerant gases, which the law requires for refrigeration and air-conditioning work.

Is Oxyplumb Boiler Services insured?

They state on their own website that fully trained, and insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.

Does Oxyplumb Boiler Services guarantee their work?

They state on their own website that 12-month installation warranty. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.

What does Oxyplumb Boiler Services specialise in?

Oxyplumb Boiler Services lists specialist services including Boiler installation, Boiler repair, Boiler servicing, Gas cooker installation, Gas cooker repair, Gas emergencies. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

What areas does Oxyplumb Boiler Services cover?

They state on their own website that they cover Witney, Carterton, Burford, Bampton, Clanfield, Faringdon, Wantage, Stanford in the Vale. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.