“We had our water softener installed a year ago and always meant to write a review. The installation process was excellent and the water softener has worked beautifully ever since then. After installation we have used their washing powder which we order when we order salt. All arrive without any hassle. The softener has considerably reduced the amount of washing powder and dishwasher tablets we use. Replenishing the salt is easy to do and there is no mess as it is supplied in blocks. Definitely would recommend this supplier.”
Public evidence profile
Patmore Water Softeners
Companies House
Active incorporated business
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Patmore Water Softeners
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Patmore Water Softeners →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
3.6out of 5
Customers often mention
Where these reviews are published
- Checkatrade132 reviews · 3.6 avg
Highlights
“Overflowed flooding kitchen. About 3 weeks to get appointment for engineer. Came, replaced parts. Same issue after he left. Returned another wait, replaced same parts. Later cupboard again flooded. Not only that but on closing valves to isolate water softener I find the bypass valve which should have been closed was stlll open so that water supply remained direct from mains, not via softener. Today, Monday 2nd Dec, told earliest engineer appointment is 10th Dec. Appalling service and doubtful competance of engineer. Shame as the softener has been in use 10 years. Awaiting visit 3 as I write.”
Detailed reviews
These are the individual reviews we hold for Patmore Water Softeners, including the highlights above. The 132 headline total is the review volume reported across public review sources.
Avoid this company. They are working off the old double glazing script. They don't have engineers or technicians, and there is no follow up or after care. When my unit was fitted I asked the installer some questions and was told "I can't say anything, I don't know what Patmore told you". I called Patmore recently to say that my unit wasn't working, and after much obfuscation they said couldn't get anyone out for at least a month. When I said I was going to get an independent professional to look it over, they suddenly found someone available. I'm going to decline their offer.
Companies House registration
ActiveActive incorporated business
Patmore Water Softeners is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal namePatmore Water Softeners
Company number04743844
Incorporated
Run by2 directors (longest-serving director appointed in 2003)
Previously traded asTONY PATMORE WATER SOFTENERS LIMITED (until 2020)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 23 years on the register also points to an established business rather than a brand-new one.
Sources
1 named public sourceWhere this information comes from
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Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Household water treatment in Ipswich, Suffolk.
Your own checks
What to check before you hire
Worth checking yourself
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Common questions about Patmore Water Softeners
Is Patmore Water Softeners a legitimate business?
Patmore Water Softeners has 132 independent public reviews, rated 3.6 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Patmore Water Softeners?
Patmore Water Softeners has 132 public reviews, averaging 3.6 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Patmore Water Softeners' reviews are genuine?
Patmore Water Softeners' 132 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Patmore Water Softeners a registered business?
Patmore Water Softeners is a registered business on Companies House (company number 04743844), incorporated 24 Apr 2003, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
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