- Source reference
- REF1012758
- Source checked
- 28 Jun 2026
Public evidence profile
Phoenix Gas Services Limited
Review quality
No reviews in 12 months
Credentials & registries
3 credentials shown
Only 3 reviews held yet.
No Trust Score yet
- Rated 0.2 from 3 reviews
- 3 credentials shown
Newest review April 2025
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Phoenix Gas Services Limited
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registries3 credentials shownSee detail →
See the full verification checklist for Phoenix Gas Services Limited →Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Credentials and associations
3Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source reference
- CBDU639615
- Licence class
- Upper-tier
- Valid through
- May 2029
- Source checked
- 25 Jul 2026
- Source reference
- 1740444
- Member since
- 2021
- Source checked
- 19 Jul 2026
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
0.2out of 5
Where these reviews are published
- Checkatrade3 reviews · 0.2 avg
Detailed reviews
The installation is still not complete although they have taken £2500 off my 90 year old mum. They have only taken out a water tank, not turned up numerous times leaving her in waiting, can't get through to them on the phone, boiler should have been installed 2 weeks ago and still nothing. So far she's had no heating or hot water for 6 weeks. Totally disgusting with them.
It took 7weeks to repair a leak. Engineers did not turn up on 3 occasions. Arrived after 2100hrs did not gain access due to being in bed asleep twice. One engineer was so rude I have refused to let him in again. Even a manager made an appointment to meet with me over my complaint and never arrived. This company is very unprofessional, they cannot even ring to say that they would not be attending. having to take time off work and staying in all day waiting for someone to arrive is not a joke .but this company is a joke. There are definitely better company’s out there
Three appointments made with this company the first cancelled by them the day before the other two on the actual day. I have tried calling on numerous occasions get an answer machine saying leave a message and someone will call you back, they never have. Sent emails again with no reply. I have lost three days annual leave and will not waste anymore. Disgusting lack of customer service, not one call back or apology.
Sources
5 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
In STOKE ON TRENT.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterBy law, anyone working on your gas appliances must be on the Gas Safe Register. Ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Want an extra legitimacy check? Run the Cowboy Checker on Phoenix Gas Services Limited before you contact them.
Run Cowboy Checker →Independent checks
About this business
Website online sinceTheir website domain has been registered since 1999, according to the public domain registry. This dates the website, not necessarily the business.
Good to know
Common questions about Phoenix Gas Services Limited
Is Phoenix Gas Services Limited a legitimate business?
Phoenix Gas Services Limited has 3 independent public reviews, rated 0.2 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Phoenix Gas Services Limited?
Phoenix Gas Services Limited has 3 public reviews, averaging 0.2 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Phoenix Gas Services Limited's reviews are genuine?
Phoenix Gas Services Limited's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Phoenix Gas Services Limited qualified and accredited?
We hold 3 independently sourced credentials for Phoenix Gas Services Limited, including REFCOM (F-Gas register), Waste carrier (Environment Agency), TrustMark. Each is attributed to the body that issued it in the credentials section. For example, REFCOM (F-Gas register) is the UK register for businesses that handle fluorinated refrigerant gases, which the law requires for refrigeration and air-conditioning work.