Phoenix Heating Limited

We had lots of work done on our house last year and met lots of trades people. Kieran and his team were some of the best we worked with. They installed a new boiler for us in a new location, a new water tank and replaced some pipework and radiator valves. The installation/pipework is very neat and they even painted the small bit of exposed pipework white to match the utility room wall. We are very pleased with the work they did and would definitely highly recommend Kieran and his team.

Our boiler is nearly 30 years old and was last serviced around three years ago. At that time we were told that if the case came off again it probably wouldn't go back on and we'd need a new boiler. I called Kieran, he first checked that the casing clips were still available which they were although other parts were probably obsolete. When he took the casing off he said there was actually nothing wrong with the clips and proceeded to service the boiler even saying it was still in excellent condition (a fairly basic boiler with not many parts to actually go wrong) and no need to replace it at all. We would definitely recommend Kieran for his honesty and helpfulness.

I have used Kieran a couple of times now. What you get is excellent service - he will try and fit you into his already busy schedule - sound and fair advice - ask him what he would do if it was his problem - and a good job - completed properly and often putting other things right as he goes along!

Kieran arrived as planned and serviced the boiler , all done within an hour. Also provided info on boiler make and type , all useful . Will use again

I chose Kieran for my boiler problem after Which good reviews. So glad that the reviews were so true, Kieran's work was very impressive, I'll definitely to use his service again.

My central heating boiler was cycling up and down between 40 and 80 degrees very rapidly. Kieran made an initial diagnosis of the issue over the phone, citing the pump as the most likely cause. He quoted the price for a pump replacement with the caveat that other issues might be causing the problem. His initial diagnosis proved to be correct, the pump was duly changed and the problem fixed. Kieran demonstrated an in-depth knowledge of the central heating system and was able to advise me on a number of other points relating to its design and configuration. The cost of the repair was the price quoted over the phone. Kieran was highly competent, fast, friendly and efficient. A 5-star experience from end to end. Phoenix is now my go-to central heating firm. Outstanding.

Kieran and Tom (apprentice) arrived on time and serviced a 15 year old FFPotterton boiler taking less than an hour . He provided some useful info on boiler operation and reliability Good guy , will use again this was on 22/11/2018 Brendan

Had to replace my 18 year old boiler so contacted Worcester who recommended several companies and passed on my details.I don’t like dealing with big companies and prefer dealing with the actual installer themselves as get a better feeling about them as past experiences with other work I had done the job gets sub contracted and not carried out by the person who originally quoted it. Kieran of Phoenix heating limited called me and arranged a time to come and see what was required. He put my mind at ease stating he was the owner of the company and the installer. I quickly read up on the reviews and was very impressed.He arrived on time and measured up and answered all questions I had. For instance I was told by another heating company that all my radiators would also require replacing, Kieran looked and said there’s nothing wrong with them and just to replace the vent plugs. Kieran sent me a detail quote for a boiler and a softner to be fitted which I accepted. He arrive on the day with another plumber to help. There standard of work was second to none. I can now understand why he has been rated 5 stars and has not had one bad review. I would recommend phoenix heating ltd to all with no hesitation. Thank you Kieran and Tom. Sean