“Simply brilliant ! What a great guy! Happy helpful, good comms.. and he did a fantastic job. A pleasure to watch and have in our home. Super happy. Highly recommend! Thanks Sonny you’re a Legend ! I”
Public evidence profile · Checked March 2026
Pilgrim Plumbing & Heating
Review quality
No reviews in 12 months
Credentials & registries
Gas Safe Register
Trust Score
40out of 100
How this score is worked out
Rating5.0 / 5
Review volumeLow · 13
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say26.4 of 60
Independent checks9 of 30
Track record4.3 of 10
See the independent checks
- Licences and credentials1.9 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Pilgrim Plumbing & Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesGas Safe RegisterSee detail →
See the full verification checklist for Pilgrim Plumbing & Heating →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Based on the 3 reviews with a star rating
5 stars3
4 stars0
3 stars0
2 stars0
1 star0
Where these reviews are published
- Checkatrade13 reviews · 5.0 avg
Highlights
“I contacted Pilgrim Plumbing and Heating for a new hot water cylinder installation quote which was very reasonable. Sonny was very patient while I had to arrange for the new cylinder to be supplied and agreed on a date to complete work. On the day Sonny arrived and got straight to work and explained what he was doing as he went. It seemed like quite a significant job to be honest, especially when he had to sort out an issue with the rads upon installing the cylinder. He posted back the warranty installations docs the next day, to. Overall, amazing service without a doubt!”
“Sonny has provided lots of work to my property. He was reliable, worked quickly, efficiently and was always able to attend to the work and complete it quickly. He was also able to explain the issue or issues and what work would need to be undertaken, so that I was always reassured and aware of what/why the work needed to be completed. Sonny was also very good and confident at providing suggestions, allowing me to make informed decisions. He on one occasion provided quick assistance when an unexpected leak developed in the property, which was really appreciated by myself and my tenants.”
Detailed reviews
Simply brilliant ! What a great guy! Happy helpful, good comms.. and he did a fantastic job. A pleasure to watch and have in our home. Super happy. Highly recommend! Thanks Sonny you’re a Legend ! I
I contacted Pilgrim Plumbing and Heating for a new hot water cylinder installation quote which was very reasonable. Sonny was very patient while I had to arrange for the new cylinder to be supplied and agreed on a date to complete work. On the day Sonny arrived and got straight to work and explained what he was doing as he went. It seemed like quite a significant job to be honest, especially when he had to sort out an issue with the rads upon installing the cylinder. He posted back the warranty installations docs the next day, to. Overall, amazing service without a doubt!
Sonny has provided lots of work to my property. He was reliable, worked quickly, efficiently and was always able to attend to the work and complete it quickly. He was also able to explain the issue or issues and what work would need to be undertaken, so that I was always reassured and aware of what/why the work needed to be completed. Sonny was also very good and confident at providing suggestions, allowing me to make informed decisions. He on one occasion provided quick assistance when an unexpected leak developed in the property, which was really appreciated by myself and my tenants.
Local context
Rated 5.0, above the local average for plumbers in Reigate
Across 13 plumbers in Reigate, the typical rating is 4.7 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 18 Mar 2026
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Public evidence last checked March 2026
About
In Reigate, Surrey.
Areas served
ReigateSurrey
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Pilgrim Plumbing & Heating before you contact them.
Run Cowboy Checker →Good to know
Common questions about Pilgrim Plumbing & Heating
Is Pilgrim Plumbing & Heating a legitimate business?
Pilgrim Plumbing & Heating has 13 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Pilgrim Plumbing & Heating?
Pilgrim Plumbing & Heating has 13 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Pilgrim Plumbing & Heating's reviews are genuine?
Pilgrim Plumbing & Heating's 13 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Pilgrim Plumbing & Heating qualified and accredited?
We hold 1 independently sourced credential for Pilgrim Plumbing & Heating, including Gas Safe Register. Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.