- Source checked
- 26 Jun 2026
Public evidence profile
Pinnacle Construction
Review quality
No reviews in 12 months
Credentials & registries
TrustATrader Approved
Newest review we found is from August 2022.
No Trust Score yet
- 1 credential shown
Newest review August 2022
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Pinnacle Construction
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Credentials & registriesTrustATrader ApprovedSee detail →
See the full verification checklist for Pinnacle Construction →Completed work
25 photosPhotos listed as completed work
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
From customer reviews
What customers consistently say
What this trader's customers report about their jobs, in their own words.
Respectful and tidy in your home: “They always tidied at the end of every day” · TrustATrader, 5 Nov 2012
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
No rating
Customers often mention
Where these reviews are published
- TrustATrader40 reviews
Highlights
“John and his team did a great job ( large bungalow renovation including new steels, internal wall removals, windows and doors blocked off plus major Groundworks front and back). No hesitation in recommending Pinnacle Construction. Cheers John.”
“John today finished our annexe built for my mother in our garden. I have only positive comments for the whole team - groundwork team, plasterers Alex and Ryan, Chippy Gareth, Electrician Andy and John himself who worked both as project manager and hands-on builder The whole build was well coordinated and beautifully finished. I was always involved in decision making and John went out of his way to make sure we were informed and happy. Can totally recommend Pinnacle to anyone who wants a professional builder, you won’t be disappointed.”
“We engaged John and his company Pinnacle to build a two storey extension to our existing house in 2021. Large gable end style bedroom extension and further extended our kitchen entertaining area downstairs. Professional, caring, on budget. I would highly recommend them.”
Detailed reviews
We have employed an Expert Witness Surveyor and have his comprehensive report on the extremely poor quality work he carried out building a single storey extension at our property. We were left with walls not built to the right specification to accommodate kitchen units, ill fitted bi fold doors that don’t work properly, roof work that requires rectification and massive cracks in upper floor walls due to insufficient support being used during the ground floor knock through. There are a host of other substandard issues. We gave him an opportunity to rectify and he failed to do so and now we are facing significant costs to complete the project. He has since refused to engage with us and we are about to commence full litigation against him.
Reply from the business
The client had no problem with the work even asking us to carry out extra works during the build, until we carried out the knock through. From that point on his attitude changed and refused to talk to us, We are still owed a considerable sum of money but he refuses to let us return, in my many years of trading on and off this platform this is my first negative review.
Pinnacle built a timber framed double extension on the back of our house and then re-modelled various parts of the existing house. Throughout the work John has been very easy to deal with. He has been frank and open about costs providing a detailed breakdown at the start of the project and then adjusting the payment schedule as the project progressed. When we hit a problem with our build (which was no fault of Pinnacle's), John was very keen to help us put it right - he spent time discussing the options and was very reasonable in the charges he made. He definitely earned our trust at that point and for that reason we would have no hesitation in recommending both John and Pinnacle. In addition we have laughed a lot more than I anticipated we would during a lengthy project, we've listened to a lot more Pop Master and we've all started using the word 'sweeeet'. Highly recommended.
We were told of Pinnacle Construction, Haverhill, in conversation with some local folk while out to lunch. We needed some advice and contacted John Pinkney the proprietor. He arranged to visit and arrived at time arranged. We discussed the removal of an internal wall and he sent us a quotation for cost and making good. Although busy he said he would fit us in ASAP. Work started a week later and his men began work straight away. They took great trouble to keep noise and dust to a minimum, were polite and left the place very clean and tidy at the end of each work session. On completion of their work he sent a plasterer to finish off and his work was second to none. We are very pleased with the result and have no hesitation in recommending this local company.
Pleasant friendly people, always made an effort to make sure our lives could carry on as normal while the build works took place. Very pleased with the work done.
We are so pleased with our new house build by John and the team at Pinnacle Construction. Very professional from the initial quote through to finishing, including a great patio. All work completed to a very high standard with great attention to detail. John very approachable, hardworking and friendly and kept us updated throughout the project. Loving our new home and definitely would recommend Pinnacle Construction for all aspects of building work.
Read the other 10 detailed reviews on this pageShow fewer reviews
Pinnacle Construction have done first class work on the extension they built for us. John & his team, worked hard & professionally the whole time, it was the same with all the tradesmen used. They are a friendly bunch, & we had complete confidence & trust in them. We wouldn't hesitate to use pinnacle construction again
We were very impressed with the quick response to our enquiry and more than pleased with the standard of workmanship. An excellent team , we would highly recommend. We will use them again and are now listening to Absolute Radio.
John and his team have done a great job for us knocking through a playroom, kitchen and utility room into one large space. They have fitted extra windows and french doors, installed our kitchen and appliances, laid the floor and completed the electrics and plastering. Having work done is always messy but with John you are taken through the process with a smile on your face! He is good natured, and really keen to do a good job. Quote was clearly broken down into parts- very helpful for us on a tight budget. Highly recommended ! Pictures to follow !
John built a 15m2 porch/wetroom extension to the front of my house. He and his team are all very friendly and competent in their trades. The work progressed without problems,even though the weather wasn't on their side. I would recommend Pinnacle Construction to anybody and will be having further work carried out by them in the future.
I asked several builders to provide quotes to remove the chimney breast in our lounge, John was by far the most professional and gave me confidence to not only commission the CB removal but also new ceilings (with LED spots) and oak flooring in the lounge, dining room and hallway. The work was carried out promptly and to a very high standard by John and his team and we couldn't have been happier with the results or the price we paid. The worse thing about his team is their signing, but at least they've got decent taste in music!
Initial impressions were very positive and this continued right throughout the build. Nothing was too much trouble and the work has been completed to a high standard as they paid great attention to detail.They always tidied at the end of every day so we could continue without disruption to everyday life. Pinnacle were also recommended to us by people we know, and we passed on our recommendations to people we know.
Friendly service, efficient, always willing to please. Would recommend and use again. Excellent communication and advice.
From the initial quote to the finished product we got a professional, friendly and extremely accommodating service throughout. John takes great pride in his work and the high standard to which our bathrooms were finished are testament to his abilities. From sourcing materials and specialists to executing the work, everything was done thoroughly, meticulously and properly - with fantastic results. Thank you, Pinnacle!
Loved the fact that he hoovered up after him every day. Very tidy worker and would highly recommend.
Good communication throughout contract. Carried out a to a high standard of work. Always left site clean and tidy and you could always liaise with John.
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Sources
2 named public sourcesWhere this information comes from
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About
Pinnacle Construction has been vetted and approved by TrustATrader. Covering Suffolk. Essex. Cambridge. London
Services they list
Builder
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
GorebridgeMidlothian
The areas they list covering on a public directory; confirm they cover your address before you book.
See their recent work
From their own website
See their recent work
See their work: Photo gallery (opens in new tab)
Independent checks
About this business
How long they've really been tradingOperating since at least 2008 (18 years), according to an independent source, not just their own word.
First public review2008Website online since2015
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
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Common questions about Pinnacle Construction
Is Pinnacle Construction a legitimate business?
Pinnacle Construction has 40 independent public reviews. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Pinnacle Construction?
Pinnacle Construction has 40 public reviews. You can read the individual reviews and where each came from in the reviews section above.
How do I know Pinnacle Construction's reviews are genuine?
Pinnacle Construction's 40 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Pinnacle Construction qualified and accredited?
We hold 1 independently sourced credential for Pinnacle Construction, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
What does Pinnacle Construction specialise in?
Pinnacle Construction lists specialist services including Builder. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
When was Pinnacle Construction's website registered?
Pinnacle Construction's website has been online since 2015, according to the public domain registry. This dates the website, not necessarily when the business began trading.
