“From the outset Pinnacle provided a professional service. For the estimate, they attended with their electrician to ensure that our requirements could be met. They also suggested some alternatives to our shower which turned out to be better than our ideas. A schedule of work was planned to ensure the work was carried out in a timely manner. However, a mistake on our part meant work had to stop for a week, but this did not phase them and they worked around our problem. Work was carried out to a high standard, and we would fully recommend them to anyone requiring work to be undertaken.”
Public evidence profile
Pinnacle Plumbing & Heating Direct Ltd
Review quality
No reviews in 12 months
Emergency callout
Plumber
Companies House
Active incorporated business
Trust Score
50out of 100
How this score is worked out
Rating5.0 / 5
Review volume32
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say32.6 of 60
Independent checks11.2 of 30
Track record6.6 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
3 checksWhat we can verify about Pinnacle Plumbing & Heating Direct Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Review qualityNo reviews in 12 monthsSee detail →Emergency calloutPlumberSee detail →Companies HouseActive incorporated businessSee detail →
See the full verification checklist for Pinnacle Plumbing & Heating Direct Ltd →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Companies House registration
ActiveActive incorporated business
Pinnacle Plumbing & Heating Direct Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal namePinnacle Plumbing & Heating Direct Ltd
Company number13245777
Incorporated
Registered activityPlumbing & heating installation
Run by2 directors (longest-serving director appointed in 2021)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 5 years on the register also points to an established business rather than a brand-new one.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade32 reviews · 5.0 avg
Highlights
“Another job well done by Tom from Pinnacle Plumbing and Heating. New tap supplied, fitted and everything left tidy, all within a few days of the tap problem being identified. Would recommend Pinnacle Plumbing and Heating.”
“From the first appointment to discuss and quote for the project to the completion of work Pinnacle Plumbing & Heating Direct were professional, courteous and reliable. The whole team worked well together and nothing was too much trouble. We were informed of what would happen when and were updated at every stage. When a minor issue occured with materials this was resolved quickly and without question. Jonny & Ollie were a pleasure to deal with and went the extra mile to ensure things ran smoothly and that we were satisfied and happy.We would not hesitate to recommend this company.”
Detailed reviews
These are the individual reviews we hold for Pinnacle Plumbing & Heating Direct Ltd, including the highlights above. The 32 headline total is the review volume reported across public review sources.
From the outset Pinnacle provided a professional service. For the estimate, they attended with their electrician to ensure that our requirements could be met. They also suggested some alternatives to our shower which turned out to be better than our ideas. A schedule of work was planned to ensure the work was carried out in a timely manner. However, a mistake on our part meant work had to stop for a week, but this did not phase them and they worked around our problem. Work was carried out to a high standard, and we would fully recommend them to anyone requiring work to be undertaken.
Another job well done by Tom from Pinnacle Plumbing and Heating. New tap supplied, fitted and everything left tidy, all within a few days of the tap problem being identified. Would recommend Pinnacle Plumbing and Heating.
From the first appointment to discuss and quote for the project to the completion of work Pinnacle Plumbing & Heating Direct were professional, courteous and reliable. The whole team worked well together and nothing was too much trouble. We were informed of what would happen when and were updated at every stage. When a minor issue occured with materials this was resolved quickly and without question. Jonny & Ollie were a pleasure to deal with and went the extra mile to ensure things ran smoothly and that we were satisfied and happy.We would not hesitate to recommend this company.
Local context
Rated 5.0, above the local average for plumbers in Witney
Across 11 plumbers in Witney, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in WITNEY, Oxfordshire.
Services they list
Air Source Heat Pump Installation - ASHPAir Source Heat Pump Servicing / Repair - ASHPBathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingGround Source Heat Pump Installation - GSHPGround Source Heat Pump Servicing / Repair - GSHPPipe FitterPlumbing RepairsPower Flushing
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
OxfordshireWitney
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Pinnacle Plumbing & Heating Direct Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Good to know
Common questions about Pinnacle Plumbing & Heating Direct Ltd
Is Pinnacle Plumbing & Heating Direct Ltd a legitimate business?
Pinnacle Plumbing & Heating Direct Ltd has 32 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Pinnacle Plumbing & Heating Direct Ltd?
Pinnacle Plumbing & Heating Direct Ltd has 32 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Pinnacle Plumbing & Heating Direct Ltd's reviews are genuine?
Pinnacle Plumbing & Heating Direct Ltd's 32 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Pinnacle Plumbing & Heating Direct Ltd a registered business?
Pinnacle Plumbing & Heating Direct Ltd is a registered business on Companies House (company number 13245777), incorporated 4 Mar 2021, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does Pinnacle Plumbing & Heating Direct Ltd specialise in?
Pinnacle Plumbing & Heating Direct Ltd lists specialist services including Air Source Heat Pump Installation - ASHP, Air Source Heat Pump Servicing / Repair - ASHP, Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
