“Martin answered our initial enquiry the same day and came the day after to give us a quote.” · Checkatrade, 16 Oct 2025
“Martin responded promptly to our call and initially offered to come out immediately.” · Checkatrade, 9 Jun 2025
Public evidence profile
Plumb Buster
Emergency callout
Plumber
Trust Score
63out of 100
- Rated 5.0 from 383 reviews
- Reviewed 11 months ago
How this score is worked out
Rating5.0 / 5
Review volume383
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say50.6 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade383 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Plumb Buster, including the highlights above. The 383 headline total is the review volume reported across public review sources.
We had our bath taken out and a walk in shower put in with wall panels around 2 walls, The job was done brilliantly, Martin answered our initial enquiry the same day and came the day after to give us a quote. There was no stress. They turned up when they said they would, did what they said they would, They sorted out problems with no fuss ( gas pipe in the way under the bath) Keith was always tidy and very friendiy, he updated us before he left every day, After hearing horror stories about other companies from friends I'm so glad I saw the Plumb Buster advert by chance.
Martin arrived at nine, and introduced himself. Showed him to the bathroom, where the shower wasn't working. Within the hour I not only had a new shower, but the bathroom had been cleaned up, and all for a very good price. Martin was very professional and friendly. Will definitely use him again
Martin responded promptly to our call and initially offered to come out immediately. As we had “contained” the leak we asked him to come first thing the next morning which he duly did. He swiftly diagnosed the problem and advised the cause of the issue. He then repaired and resolved. He kept us informed throughout and also provided guidance on post resolution treatment. Great Service….would recommend
Local context
Rated 5.0, in line with the local average for plumbers in Crawley
Across 45 plumbers in Crawley, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingPipe FitterPlumbing RepairsPower FlushingRadiator InstallationShower InstallationShower RepairTap Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Crawley
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Plumb Buster before you contact them.
Run Cowboy Checker →Good to know
Common questions about Plumb Buster
Is Plumb Buster a legitimate business?
Plumb Buster has 383 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Plumb Buster?
Plumb Buster has 383 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Plumb Buster's reviews are genuine?
Plumb Buster's 383 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Plumb Buster specialise in?
Plumb Buster lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, General Plumbing, Pipe Fitter. If your job is one of these, look for it in their listed services or ask them to confirm for your project.