Plumbbob Ltd

I've been using Plumbbob for over 10 years because they offer brilliant service. They responded quickly to my email about the broken mixer tap, sent a photo of the suggested replacement with a price for the job. We then agreed on an appointment within a 3 hour window. The engineers arrived within the time window, they were efficient, friendly and did the job perfectly. There was no mess to clear up. They said the tap is guaranteed for a year and to get in touch should I have any problems. The job cost £200, which I consider a fair and reasonable price for such good service.

We needed a gas fire to be moved to release a trapped rook that had fallen down our chimney. Although it was late Friday afternoon, Plumbbob responded immediately, arriving within 30 minutes, and the bird was safely released. That work done, they further impressed me by checking our gas system, not just at the refitted gas fire but at the gas meter as well. I felt the service provided was both prompt and thorough.

This was the second time we have used Plumbbob for plumbing work. Both times there was easy and clear communication before the work. The jobs were completed on time, neatly and with no bother. Will definitely use them again.

I suddenly had no hot water, nor heating. Plumbbob came quickly and checked boiler, thermostat. One item in the boiler needed replacing. Jon is so knowledgeable, always ready to explain things, and very friendly. And Lesley is equally efficient in setting things up, explaining things. I am so impressed with the expertise at Plumbbob and the human side of their business in caring for the customer and trying to resolve the problem as quickly and efficiently as possible. I cannot recommend Plumbbob highly enough.

My toilet problems were identified and rectified in a timely manner. I would recommend Plumbbob to anyone looking for a reliable plumber. Marco did an excellent job and was friendly and efficient at the same time

Marco from Plumbob arrived on time - and made sure I was happy with the shower before he installed it. He completed the job well within the estimated time & left everything clean & tidy. He was very polite & able to answer any questions I had.

Another prompt and efficient response to an emergency call about a gas boiler malfunction. I have used Plumbbob on several occasions while living in Oxford and they have always delivered the same excellent service. The admin backup has improved recently too. Hope they keep up the same high standards.

I cannot recommend Plumbbob highly enough. We had an unpleasant odour in our bathroom and simply could not find the source. So I called Plumbbob for the first time on the strength of these reviews. Marco came the same day and found and fixed the problem in a very short time. Coincidentally our boiler broke down (again!) while Marco was on site. Jon came out the same day to look at it, and he and Preston installed a new boiler the following morning, just in time for our Oxford Art Weeks open house for ten days! Amazing service. Courteous, efficient, very helpful and extremely knowledgeable, and good value. Plumbbob are now our permanent plumbing service provider. Look no further - you have found the best there is in this area!

Not used Plumbbob before. We had a malfunctioning burner on a gas hob. They turned up the day after we reported it and fixed it very quickly. Not a big job for them but they had the tools/experience that I lacked. Given it was a quick fix they only charged half the standard hourly rate. I'll use again certainly.

I'm new to Plumbbob but couldn't be more impressed by their prompt and efficient service. Their polite and courteous reception staff were most helpful throughout. Marco arrived on schedule and was most thorough and professional in way in which he rectified the problem. Thank you Plumbbob for your excellent all round service.

Marco, who initially installed my combi-boiler, has carried out its annual service. He was prompt, efficient, polite, and gave helpful explanations to a couple of my questions. And left no mess. This was done to agreed budget. Communication with this company has always been quick and helpful.

Marco called to replace broken brackets and also carried out the annual service he was excellent, knowledgeable and very friendly. Would Highly recommend Jon and his team at Plumb Blob, we have been extremely impressed with everything since we have had our new combi boiler fitted. Very efficient easy to contact and great communication with brilliant response times. Throughout our whole experience with Plumb Bob we felt in safe hand from the start and after our installation because we feel you care about your customers. Thank You.

Everything you would expect from a 5 star company, consistent with other reviews here. I asked 2 other companies to quote for the work. Plumbbob's approach stood out on 3 counts. First, they noticed the boiler was too small to support the number of radiators in the house, so they installed a larger one. Neither of the other companies picked up on that. Second, I wanted to keep my airing cupboard; Plumbbob were prepared to accept that + work with it. The others simply said it wasn't possible/that this type of heating system was outdated. Third, my original plan was extremely costly; Plumbbob looked at it & suggested modifications, which I accepted. The result has been a much warmer house at a fraction of the cost I envisaged. Obviously, the work is guaranteed, but beyond that I shall have recourse to a first-rate company on which I can depend for both routine maintenance + emergencies. This frees me from reliance on homeware companies who claim to provide a similar wraparound service but, in my experience, are expensive & all too often fail to deliver.

Plumbbob took out our old, traditional system and installed a new combi boiler. From start to finish, the whole organisation was very professional: e-mails were answered immediately; Jon was patient, thoughtful, and expert in assessing our needs; we got an installation date quickly; the team showed up as scheduled, worked quickly and efficiently, and completed the job on time; the new system works perfectly. Very satisfied.

I would like to make an addition to the many positive reviews of Plumbob. Two weeks ago Jon and Preston installed a new boiler for us. They were efficient and professional in every aspect of their work and gave us lots of friendly and informative advice. When a manufacturing fault was discovered in the hot water supply system, they returned immediately when contacted and advised us on how to get it fixed. We are very happy now with the the new boiler. What is even more impressive is that Jon actually repaired our previous elderly boiler when it failed just before last Christmas. He sorted it out in a couple of hours (after another company had spent 2 days trying...and failing...to make it function). The old boiler continued to work for 10 months thereafter. Jon is an engineer of great experience and skill. I would recommend Plumbob to anyone.