“Paul in the office was super helpful. Engineer came & the old back boiler had totally given up the ghost, so it was time for a new one, which was relocating to the loft. It was a big job rerunning the pipework etc. Ryan & Ben were super friendly and very hard working. They didn’t even stop for a cuppa! They explained everything along the way. We’re super helpful with explaining how to use the new controls. They cleaned up after themselves every day. Removed all old pipework & boiler. Supplied all necessary guarantees & paperwork. Will use again. Thanks Ryan & Ben.”
Public evidence profile
PlumbCare Ltd
Emergency callout
Central Heating Repair, Plumber
Companies House
Active incorporated business
Trust Score
59out of 100
- Rated 5.0 from 67 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume67
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say38.1 of 60
Independent checks11.2 of 30
Track record9.6 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about PlumbCare Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Emergency calloutCentral Heating Repair, PlumberSee detail →Companies HouseActive incorporated businessSee detail →
See the full verification checklist for PlumbCare Ltd →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
What this trader's customers report about their jobs, in their own words.
Respectful and tidy in your home: “Both plumbers very nice, on time and left everything clean and tidy.” · Checkatrade, 14 Jul 2025
Companies House registration
ActiveActive incorporated business
PlumbCare Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal namePlumbCare Ltd
Company number10801716
Incorporated
Run by1 director (longest-serving director appointed in 2017)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 9 years on the register also points to an established business rather than a brand-new one.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade67 reviews
Highlights
“We contacted Plumbcare asking them to quote for a boiler. Paul in the office was very responsive & booked an engineer, Ryan arrived - a cheeky guy who answered all our questions & gave us the confidence that they would do a good job - also we looked at previous reviews. Work was carried out promptly, Ryan & his colleague Ben worked hard, again answered all our questions & concerns. They were tidy & respectful, but carried out all the work with a great sense of humour. All the necessary guarantees & documentation were provided promptly. Great plumbers, but Ryan work on your singing!”
“Easy communication with office and they were very helpful Both plumbers very nice, on time and left everything clean and tidy. Happy to recommend them.”
Detailed reviews
These are the individual reviews we hold for PlumbCare Ltd, including the highlights above. The 67 headline total is the review volume reported across public review sources.
Paul in the office was super helpful. Engineer came & the old back boiler had totally given up the ghost, so it was time for a new one, which was relocating to the loft. It was a big job rerunning the pipework etc. Ryan & Ben were super friendly and very hard working. They didn’t even stop for a cuppa! They explained everything along the way. We’re super helpful with explaining how to use the new controls. They cleaned up after themselves every day. Removed all old pipework & boiler. Supplied all necessary guarantees & paperwork. Will use again. Thanks Ryan & Ben.
We contacted Plumbcare asking them to quote for a boiler. Paul in the office was very responsive & booked an engineer, Ryan arrived - a cheeky guy who answered all our questions & gave us the confidence that they would do a good job - also we looked at previous reviews. Work was carried out promptly, Ryan & his colleague Ben worked hard, again answered all our questions & concerns. They were tidy & respectful, but carried out all the work with a great sense of humour. All the necessary guarantees & documentation were provided promptly. Great plumbers, but Ryan work on your singing!
Easy communication with office and they were very helpful Both plumbers very nice, on time and left everything clean and tidy. Happy to recommend them.
Local context
Rated 5.0, above the local average for plumbers in Addlestone
Across 28 plumbers in Addlestone, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Addlestone, Surrey.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Cooker InstallationGas Safety Checks - CP12General PlumbingPipe FitterPlumbing Repairs
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
AddlestoneSurrey
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on PlumbCare Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Good to know
Common questions about PlumbCare Ltd
Is PlumbCare Ltd a legitimate business?
PlumbCare Ltd has 67 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about PlumbCare Ltd?
PlumbCare Ltd has 67 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know PlumbCare Ltd's reviews are genuine?
PlumbCare Ltd's 67 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has PlumbCare Ltd had recent public reviews?
PlumbCare Ltd has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is PlumbCare Ltd a registered business?
PlumbCare Ltd is a registered business on Companies House (company number 10801716), incorporated 5 Jun 2017, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does PlumbCare Ltd specialise in?
PlumbCare Ltd lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, Gas Boiler Installation, Gas Boiler Servicing / Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.