“They are poor at communication on phone (they are GREAT and polite when in person).” · Checkatrade, 14 Jul 2025
“completed the job to my satisfaction had good communication” · Checkatrade, 31 Mar 2025
Public evidence profile
Plumbing, Heating & Drainage Ltd
Companies House
Active incorporated business
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Companies House registration
ActiveActive incorporated business
Plumbing, Heating & Drainage Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal namePlumbing, Heating & Drainage Ltd
Company number09382296
Incorporated
Registered activityPlumbing & heating installation
Run by2 directors (longest-serving director appointed in 2015)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 11 years on the register also points to an established business rather than a brand-new one.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade. Analysis updated 22 Aug 2026.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
2.0out of 5
Where these reviews are published
- Checkatrade170 reviews · 2.0 avg
Highlights
“Quick to respond to initial request, after sending photos, quote was sent quickly with a date to do the work. Danny arrived on time as promised , completed the job to my satisfaction had good communication and was very clean and tidy in his work. Would highly recommend and will use for future projects .”
Detailed reviews
These are the individual reviews we hold for Plumbing, Heating & Drainage Ltd, including the highlights above. The 170 headline total is the review volume reported across public review sources.
Had a slow-leaking toilet waste; Ryan investigated and fitted a trial part (9 May) – all on time. Leak did come back (which Ryan warned us could happen), so we wanted them back a month later (10 June) to adjust. I tried to call/text. They said they “don't really make appointments – they would come when they have a spare hour”. I tried more text (it is now 14 July) – heard nothing; they are poor at communication on phone (they are GREAT and polite when in person). I wish Ryan could admit that they just do not want smaller issues. They just left us hanging, so we have to find another plumber.
I sent a request to them and never heard back. I called, twice and left a voicemail leaving my number asking them to call me back. Still, I heard nothing.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Bathrooms in Verwood, Dorset.
Services they list
Bathroom DesignerBathroom FitterGeneral PlumbingPlumbing RepairsPower FlushingRadiator InstallationShower InstallationUnderfloor Heating InstallationWater Leak DetectionWater Supply Pipe RepairsWet Rooms
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
DorsetVerwood
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Plumbing, Heating & Drainage Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Plumbing, Heating & Drainage Ltd
Is Plumbing, Heating & Drainage Ltd a legitimate business?
Plumbing, Heating & Drainage Ltd has 170 independent public reviews, rated 2 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Plumbing, Heating & Drainage Ltd?
Plumbing, Heating & Drainage Ltd has 170 public reviews, averaging 2 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Plumbing, Heating & Drainage Ltd's reviews are genuine?
Plumbing, Heating & Drainage Ltd's 170 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Plumbing, Heating & Drainage Ltd a registered business?
Plumbing, Heating & Drainage Ltd is a registered business on Companies House (company number 09382296), incorporated 9 Jan 2015, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does Plumbing, Heating & Drainage Ltd specialise in?
Plumbing, Heating & Drainage Ltd lists specialist services including Bathroom Designer, Bathroom Fitter, General Plumbing, Plumbing Repairs, Power Flushing, Radiator Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.