Public evidence profile

Plumbing Wise Ltd

PlumberHampstead5.074 reviews · 2 independent public sources
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  • Rated 5.0 from 74 reviews
  • 3 reviews in the last 12 months

Worth checking: WaterSafe

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Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
74 reviews in public evidence3 reviews in the last 12 monthsReviewed on public review sources since 2021Most recent review
Customers often mention
  • Fast & efficientMentioned in 32% of reviews we've read
  • ProfessionalMentioned in 32% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders74 reviews · 5.0 avg

Highlights

Pete and Andy worked for three days to install a new Vaillant eco Tec Pro 24 comb boiler to replace an old Back boiler situated behind a fire in our living room. Plumbing Wise surveyed and quoted to remove the old and fit the new boiler in the loft which meant capping old pipework and replacing with new pipework/power cables to new location. At their suggestion they ran the new pipework underneath kitchen plinths to hide as much of the installation as possible. Plumbing Wise worked quickly and efficiently to install the new system, removing the waste by day two. Pete and Andy were courteous and explained each stage of the process to us. Due to their popularity we had to wait longer than expected for them to start work but it was worth it in the end. We recommend Plumbing Wise Ltd for plumbing work.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

A new boiler was fitted by Andy four years ago, and both he & Pete have been servicing it ever since. We've been calling upon their expertise for the best part of 15 years now and couldn't be happier.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Peter replaced a scaled-up Mira shower for us - no fuss, no mess, very quick and a very reasonable rate. All as we have come to expect from Plumbing Wise, who we have used for a number of years.

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Detailed reviews

These are the individual reviews we hold for Plumbing Wise Ltd, including the highlights above. The 74 headline total is the review volume reported across public review sources.

Customer in Cambridgeshire4.9 / 5 ·

Excellent advice and work carried out

Andy successfully solved a difficult issue regarding the replacement of an electric boiler in a flat with limited available space and other constraints relating to the electricity supply. He and his electrician were wholly reliable in their attendance and did all the necessary work to replace the boiler carefully and neatly. We are delighted with the results and found communication with Andy via email and phone to be excellent as well. I would have no hesitation in booking Plumbing Wise again.

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Customer in Greater London5.0 / 5 ·

Replacement Boiler

Pete and Andy worked for three days to install a new Vaillant eco Tec Pro 24 comb boiler to replace an old Back boiler situated behind a fire in our living room. Plumbing Wise surveyed and quoted to remove the old and fit the new boiler in the loft which meant capping old pipework and replacing with new pipework/power cables to new location. At their suggestion they ran the new pipework underneath kitchen plinths to hide as much of the installation as possible. Plumbing Wise worked quickly and efficiently to install the new system, removing the waste by day two. Pete and Andy were courteous and explained each stage of the process to us. Due to their popularity we had to wait longer than expected for them to start work but it was worth it in the end. We recommend Plumbing Wise Ltd for plumbing work.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Thorough and reliable installation & servicing . . .

A new boiler was fitted by Andy four years ago, and both he & Pete have been servicing it ever since. We've been calling upon their expertise for the best part of 15 years now and couldn't be happier.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Replacement electric shower

Peter replaced a scaled-up Mira shower for us - no fuss, no mess, very quick and a very reasonable rate. All as we have come to expect from Plumbing Wise, who we have used for a number of years.

Which? Trusted Traders
Customer in Hertfordshire5.0 / 5 ·

Excellent work, quick installation date, and kept updated

The most professional and helpful plumbers I have ever dealt with. Boilers installed in two properties. Very pleased with the works. If you need a plumber, Plumbing Wise won’t let you down.

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Read the other 15 detailed reviews on this page
Customer in Greater London5.0 / 5 ·

Great job replacing broken boiler, would highly recommend

I was very impressed with the quality and professionalism of Plumbing Wise, from providing the initial quote, to answering follow-up questions, arranging dates to fix boilers for my neighbour and me, and doing a great job on the actual works. I was impressed and reassured by the service from Peter and Andy, and have already recommended Plumbing Wise to others.

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Customer in Greater London5.0 / 5 ·

Repair to leaking pipe in concrete; replacement toilets; maintenance electric heating system

The varied tasks fell a little outside the specialisation of Plumbing Wise (heating systems and notably electric heating), but having installed my system they were clearly happy to provide additional services to a "client". The job of revealing for repair piping within a concrete floor is clearly not a popular plumbing task but this was completed with efficiency & care. As were all the additional tasks I requested. The team is friendly and helpful, ready to explain the job in hand, thorough in their examination of the issues and neat, conscientious and tidy in execution. They inspire trust and kept to the estimated time and budget. I cannot recommend them more highly, though as a small team they are keen to explain that they cannot easily respond to urgencies and non- planned work. It is nevertheless well worthwhile to await the (brief period of) time to a planned appointment.

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Customer in Greater London4.7 / 5 ·

Super helpful and remote

Peter was extremely helpful and responsive in dealing with an issue with our old boiler - quickly diagnosed the problem and gave us a solution. Excellent service, highly recommend!

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Customer in Greater London5.0 / 5 ·

The perfect job

I needed a new combi boiler and also wanted an accumulation tank to improve flow. I spoke to many installers, Plumbing Wise were virtually the only ones that seemed to understand accumulation tanks having fitted them many times. They provided me with a reasonable quote not long after visiting the site, it was an easy choice to engage them. Andy and Peter were fantastic to work with. They are extremely engaging and professional and take a fastidious approach to their work. The job was started and completed within the agreed timescales. They respected our property and left it clean and without any damage or scuff marks. Above all they were very happy to respond to all of my detailed questions before and during the works. They also took a great deal of time to explain the new system to me once the work was completed. I am delighted with quality of the installation, the experience could not have been better. The relationship does not end here, I will be using them for all future servicing.

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Customer in Hertfordshire5.0 / 5 ·

Superb Quality - Plumbing Wise

The Plumbing Wise Team reconfigured the pipework leading into my boiler following a botch job from a previous contractor. I have the before and after photos. The job Plumbing Wise completed was excellent - amazing job!

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Customer in Greater London5.0 / 5 ·

Great Service as always

Came when I asked and did a good job repairing a pipe leak and doing a boiler service. Will use them again. Thanks a lot.

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Customer in Greater London5.0 / 5 ·

Boiler Installation / Maintenance

I employed Plumbing Wise for boiler maintenance after the installation of a new boiler, hot water, and heating systems. I found Plumbing Wise reliable and efficient in installing our new Vaillant boiler for our new water and heating system. They arrived for this job on schedule, completed the installation, tidied up and explained the boiler settings. I have already recommended this firm to friends and my sports club and look forward to seeing Peter on his maintenance round next year.

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Customer in Hertfordshire5.0 / 5 ·

Annual service, room stat change, valve change.

Peter and Andy are always professional and reliable, and they do a great job. They have been doing the annual servicing and maintenance on our plumbing/heating system and resolving adhoc issues for 10 years now. I’ve always been very happy with their work.

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Customer in Greater London5.0 / 5 ·

The Whole Package

I engaged Plumbing Wise for boiler maintenance for two seasons and a few smaller jobs. Being reliable and efficient they were the natural choice to provide and install our new Vaillant boiler. They arrived for this job on schedule, completed the installation, tidied up and were on their way to their next customer by early afternoon. I have already recommended this firm to friends and neighbours and look forward to seeing Andy on his maintenance round next year.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Quick, professional and honest work

Plumbing Wise came to look at a problem with the hot water in an old house. They came up with options (no hard sell) and I went for a new boiler. They are always mindful of the upheaval of work and seem to find miracle ways of avoiding ripping out kitchen or bathroom fittings when re-piping. They communicate well, provide honest and detailed quotes and did the work on time, at cost quoted (even dealing some issues along the way and not charging more). And they clean up thoroughly afterwards. Both Andy and Pete are personable, honest and utterly professional. I have used them a few times and highly recommend them. I am happy to leave them alone in the property without any worries.

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Business Customer in Greater London5.0 / 5 ·

Terrible service completely ignored

I called plumb wise for 3 x new electric boilers around 3 weeks ago and was asked go send through floor plans and photos of the existing systems. my email was completely ignored and I've sent follow up emails and messages and I still haven't got any reply 2 weeks later worst customer service I have ever experienced I do not recommend using this company

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Customer in Greater London

A Professional Service

Starting with their questionnaire, which was quite thorough, the whole process ran quite smoothly for the replacement of my boiler. Pete talked me through the various options, and also called the boiler store in order to confirm a change of make. As others have stated, the work was carried out by Pete, Andy, and Ashley (for the electricals). They seem to be a decent bunch with some good banter thrown in for free! They remained quite professional and respectful throughout. The general impression that I got was of people who really knew what they were doing. I am happy to recommend them and will be using them again.

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Customer in Surrey5.0 / 5 ·

Replacement hot water cylinder and electric boiler

I would like to recommend Plumbing Wise company for their excellent work from the beginning to the end. I was pleased to receive a detailed quote and all needed information ahead of works. New electric boiler and hot water cylinder were installed efficiently and professionally in our London flat. Modified pipework was neatly arranged, and electrical works very well executed. Engineers were knowledgeable, friendly and helpful to explain the new system. Works were well coordinated and completed on time. Afterwards, the company was quick to respond and return to replace a new part that happened to be faulty. I have been very pleased with works, grateful, and would not hesitate to use Plumbing Wise again.

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Customer in Greater London5.0 / 5 ·

Excellent work on a tough job. Heat pump removed and electric boiler fitted.

Peter, Andy and their electrician Ashley came to remove our useless Nibe Heat pump and replace it with an EHC 9kw electric boiler and hot water cylinder. The heat pump was massive and a total nightmare to remove but Peter and Andy did not complain at all and made it look easy despite it being a super heavy unit. The quality of the workmanship is fantastic and for the first time since moving into our flat 4 years ago, it is actually warm in the winter. We will be using these guys again to service the boiler and for any other plumbing job that we need done around the house as they did an excellent job on this and they were both really nice guys as was Ashley the electrician. I genuinely can't recommend these guys enough and will be passing their details on to any mates that ask.

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Customer in Greater London5.0 / 5 ·

Boiler installed and serviced

Last year Plumbing Wise Ltd installed a new boiler in my house. I was totally delighted by the work done. It was quick and very well done without any disruption. They are also maintaining the boiler and the heating system. I have every confidence in this firm's ability and trustworthiness. They are not cheap but do an excellent job. I would recommend them without hesitation to my friends and family.

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From customer reviews

What customers consistently say

Recurring themes from 25 customer reviews on Which? Trusted Traders.

Reliable and punctualQuoted from 2 reviews

He and his electrician were wholly reliable in their attendance · Which? Trusted Traders, 2 Mar 2026

Peter and Andy are always professional and reliable · Which? Trusted Traders, 16 Mar 2023

Tidy and cleanQuoted from 2 reviews

They respected our property and left it clean and without any damage or scuff marks. · Which? Trusted Traders, 4 Dec 2024

And they clean up thoroughly afterwards. · Which? Trusted Traders, 12 Mar 2023

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Companies House registration

Company status needs a careful check

Dissolved

Plumbing Wise Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.

Dissolved
Legal namePlumbing Wise Ltd
Company number06381345
IncorporatedNot listed
Official checkOn the public register

What the flags above mean: the official register records this company as no longer active. Work may still be offered under this name, but the registered entity behind it cannot be held to account the way an active one can. Confirm exactly who you would be contracting with before any money changes hands.

Sources

Where this information comes from

2 named public sources

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Check dates vary by source. Where we hold a date, the check shows it.

About

We are Gas Safe Registered plumbing and heating engineers specialising in all aspects of boiler and central heating installations, repairs and servicing. Plumbing Wise is a family-run business with a dedicated team of experienced professional heating engineers serving clients across the whole of North London and into surrounding areas in Hertfordshire and Essex. Need Professional Advice? Look no further! Our heating engineers offer professional, qualified advice to help you get the best out of your heating system. For boiler or heating repairs we always act in the interests of your safety and cost efficiency. If a new boiler is needed our heating engineer will advise on the most suitable boiler for your home and usage. All of our work is available with extended warranties, our engineers are fully accredited and insured, so you know you’ll be in safe hands. Our booking system links to our engineers mobiles to ensure all appointments are dealt with. We also offer a boiler service reminder facility.

Independent checks

About this business

Recently reviewed3 reviews in the last 12 months.
Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.

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Good to know

Common questions about Plumbing Wise Ltd

Is Plumbing Wise Ltd a legitimate business?

Plumbing Wise Ltd has 74 independent public reviews, rated 5 out of 5. Its registration on Companies House currently needs a careful check (Dissolved), so weigh the reviews alongside that. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Plumbing Wise Ltd?

Plumbing Wise Ltd has 74 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Plumbing Wise Ltd's reviews are genuine?

Plumbing Wise Ltd's 74 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Plumbing Wise Ltd had recent public reviews?

Plumbing Wise Ltd has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Plumbing Wise Ltd qualified and accredited?

We hold 1 independently sourced credential for Plumbing Wise Ltd, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

Is Plumbing Wise Ltd a registered business?

Plumbing Wise Ltd appears on Companies House (company number 06381345), but its registration status needs a careful check. Worth checking: Dissolved. This confirms the legal registration of the business, not evidence of workmanship or service quality.

How long has Plumbing Wise Ltd been trading?

Plumbing Wise Ltd has been reviewed on public sources since 2021.