Public evidence profile · Checked June 2026
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
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See the full verification checklist for Plumbline Emergency Plumbers →These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
These are the individual reviews we hold for Plumbline Emergency Plumbers, including the highlights above. The 79 headline total is the review volume reported across public review sources.
Excellent, professional service
Like many others we has a problem with an installation from another plumber. I contacted the pump vendor and they tecommended plumbline. Im very glad they did. A traditional professional plumbing service We had to wait for a while, but it was well worth it. Highly recommended.
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Shower installation
Fantastic service...Plumbline confirmed that our shower had not been installed correctly and and a survey confirmed quite a substantial amount of work was required. Though we had to wait a few weeks, it was worth the wait. The standard of work was first class, and the engineer was as personable as you could wish. Contacting plumbline was also as easy as you could wish.. All calls were answered in no time, and issues dealt with promptly. No hesitation in recommending Plumbline.
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There are nice people in this world!!
In October 2025 I suddenly had no hot water to my shower. I called the plumber who I had used before. He said the pump wasn’t working. He contacted the supplier who said it was out of the two year warranty so he the contacted the manufacturer, Salamander Pumps as it had a ten year warranty. So Joe, from Camberley Plumbing took the pump out. I then started having trouble with him, seemingly ignoring me. He visited beginning of December to put the pump back, took a picture of it and then measured the water coming out of the shower. He said he would send the picture and video to Salamander and to date I have heard nothing from him! I waited and waited then emailed Salamander Pumps in February and Lee couldn’t understand why Joe hadn’t continued sorting out the problem. He organised for Andy from Plumbline to visit. The pump was dead and Andy fitted a new one and then found some other faults so I was booked in to have them sorted. One was that Joe had fitted a 13amp fuse when it should have been 3amp! I can’t praise Andy enough and thanks also go to Denise and Salamander Pumps. After 4 months without being able to use my shower, it was absolute bliss to being able to use it again. The moral of the story is, stay well clear of Camberley Plumbing and instead ring Plumbline. Would happily recommend and use them again.
Amazing service and top quality work
The team are reliable and professional, They do take great pride in the service they offer, Completed work is of superb quality, top marks !
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Great work - household pump installed
Everything was great We had a pump installed previously due to low water pressure but it was not appropriate for the house. Andy found a better solution for our needs. The installation was quick and considerate. Would highly reccomend.
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Shower pump
We were bowled over by the efficiency, from the first phone call from Denise to the two visits and everything went smoothly. Andy is very professional and a man who quietly gets his work carried out. Wouldn't hesitate to recommend him.
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Shower Pump Problem
If you ever wondered if good old fashioned efficiency, politeness, expertise and service existed anymore - well it does with Plumbline! Having been introduced to Plumbline by our shower pump supplier, Andy came to assess the problem which we then asked him to rectify after having received a very fair quote for the work. A date was arranged through Denise at their office. Like Andy, she was also very polite and efficient. Andy arrived on the day, and although it took quite a long time to do all the work, we hardly knew he was here. He was very thorough and neat & tidy whilst he was working. All has been done in an exemplary fashion and we would unhesitatingly recommend Plumbline. Thank you to both Andy and Denise!
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Excellent company
Highly recommend using them. Have used 3 separate plumbers in 2 years (Chingford based) and all have not completed the job properly. Plumbline sent an engineer called Andy out who was the most professional knowledgeable and nicest person. He is a credit to the company. Will now use them going forward and always ask for Andy. The admin staff who answer the phones and reply to emails are also really friendly and prompt compared to any other company I have used lately. Can't fault them at all & reasonably priced for the great service you get.
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Excellent service from Plumbline
I was recommended Plumbline to help remedy a botched plumbing issues. I was in great distress but the customer service advisor (Denise) was very professional and empathic and was able to find a specialist plumber in my area to fix the botched work. Andy, the specialist plumber, came and assessed the botched work, and re-assured me that he would be able to fix it to a good standard. Appointment was made and he arrived on time, ensuring that he kept my home clean whilst completing the work. Andy gave me confidence and has left me with a great standard of work, and left my home very clean. Andy is a first class worker and I highly recommend him and Plumbline for their professional work and standards. Thank you
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Fantastic advice and Excellent job - Accumulator Water Tank installation
Andy came out to us when we had an issue with our Salamander mains water pump, and gave us some excellent advice on how to maximise our water pressure. When we then decided to follow that advice of course we called Plumbine - Andy came out and did the survey and didn't mind answering all of my questions so we where completely happy with the suggested solution. When he came out and did the job he was amazing - so professional and very tidy. Once the job was complete it was amazing it worked exactly as Andy said it would - we turned on both showers and taps in both upstairs bathrooms and the water pressure was excellent and did not change as we turned on more outlets. Brilliant job all round will definitely use he again.
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Excellent service
Andy came out to fix our toilet on a Sunday as he had not been able to fit us in mid week.Denise in the office was hugely apologetic and very efficient explaining the delay.No wonder that he is so busy.He is a super competent plumber who charges fairly for his work in an industry where honesty is hard to come by.So kind to come out on a Sunday and he diagnosed and repaired the fault very quickly. Highly recommended.
Work completed:
Boiler repair
Boiler broke down on a Friday. I choose Andy from the Gas safe website and also that he was very local. He came a couple of days later and spent about an hour going over the boiler, he said what was wrong and that they would call back with a quote. First thing the next morning I got a call back and I agreed to go ahead with the job. Parts had to be ordered and as it was an very old boiler I wanted reconditioned parts. A few days later Denise called to say that the parts had arrived and she booked me in. Andy arrived and spent a long time repairing the boiler, longer than we both expected. I was very pleased with the work. Andy was friendly, knowledgeable and a tidy workman. I will definitely be using Plumbline in the future, either to replace my old boiler which I have discussed briefly with Andy or to service it.
Work completed:
Pipework modifications for replacement of bath and shower pump.
Initial visit made to assess work required by a detailed site survey of existing systems. Content of site survey was offered as a quotation and schedule. When agreed, work would commence as soon as the relevant staff member became available. Work was completed over a three-day period 23-25 September 2022. The tradesman worked alone, was meticulous over detail, knew exactly how to interpret the job content and schedule, and kept us informed throughout. At the end of each day, he ensured that we had a usable water supply. On the final day, he commissioned the new Salamander pump to ensure the system worked satisfactorily without leaks. He shared the information and operating procedure with us. Payment was not requested on completion of the work. An invoice was sent by email a few days later. We were happy with the result, so had no hesitation in sending a cheque for the value in full. The invoice was held at the price quoted for the work. So far, we have been totally satisfied with result and have not experienced any problems needing a revisit.
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Problem diagnosed and quickly fixed
Andy came within a few hours of emergency call. He quickly diagnosed the problem the boiler. Once he had the correct part all was sorted at a suitable time for me. He works quietly and tidily with no fuss. Fantastic. I have used Plumbline over a number of years for emergency work and regular maintenance and always received professional and quality service.
Work completed:
Plumbline Andy
Andy came out to us, he was very pleasant, professional and informative, will definitely use Plumbline again, also spoke with Denise on the phone and she went above and beyond in keeping us informed, many thanks.
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Disappointing service
They came out to look at a fault with my Salamander pump. They identified a number of issues which was great but then when asked to provide a quote for the remedial work they responded…. Unfortunately, due to our heavy workload we are not able to quote or carry out the work for you at this time. I apologise for any inconvenience this may cause. Pretty disappointing that having been out and spent time diagnosing the issues they turned around to say that not only can they not do the work (even though I’d said to the repairman that we didn’t mind waiting) but they can’t even give a quote? I won’t be using them again.
PLUMBLINE ARE EXCELLENT IN EVERY WAY
We had a problem with a new pump which failed two weeks after being fitted by an engineer from another company who charged us a lot of money. Andy, from Plumbline, was a godsend. Initially, he was sent by the manufacturer to make an inspection, after which he worked on fitting a new pump. Not only that, he re-sited the pump to the utility room - a floor below the bathroom. Originally it was under the bath and therefore dangerous. There were other problems which Andy sorted out - eg a valve for the water tank had fallen into it. This required him to run a new pipe under floorboards in the bathroom and up an existing false wall. We thought a large part of the floor would have to come up but he cleverly cut a tiny piece of floorboard and a tiny bit of wall behind which he threaded a pipe up into the attic above. He did an amazing job. The man is a genius. He is also very nice, friendly, communicative, tidy, helpful and very reasonably priced. We are so grateful to him for carrying out the work so well. For the first time ever we feel confident about our plumbing.
Work completed:
Water lifeline, Plumbline.
We wanted to wait a month before submitting a review given past poor experiences received from other tradespersons. To install replacement water pump which serves a first floor maisonette with an en-suite shower and toilet on the second floor. Plumbline came (on behalf of Salamander) to inspect the location under stairs and provided recommendations to improve the existing plumbing, in order to validate the warranty which included installing a WSP kit. Despite our efforts over weeks to find a reliable plumber, we opted for Plumbline. Denise, on the helpline, was very courteous and helpful. A reasonable quote was given, but we had to wait for nearly 2 months (3 if counted from when we bought the original pump) for an appointment due to demand, COVID restrictions, and a temporary fuel crisis. Denise kept us updated during this time and it was well worth the wait. Works were completed in a timely manner by Andy with no mess left behind. Andy ensured all recommendations were addressed and he expertly overcame a slight challenge when trying to install the WSP kit. Andy clearly is a highly skilled tradesperson with longstanding experience in his field, which is hard to find amongst the "have-a-go-Youtuber's" that claim to be qualified. He provided helpful guidance on a basic understanding of the system and its aftercare which is now even making us consider enrolling to a home maintenance course. Would obviously recommend Plumbline to others.
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Top Marks!
As always Andy delivers exceptional service and attention to detail, ensuring all work is carried out to his and my satisfaction before leaving. He is conscientious, polite and friendly and leaves work areas meticulously tidy. He is my go to tradesman for all plumbing, heating and gas related jobs. Thank you once again Andy.
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A thoroughly professional service over the course of three visits. Andy provided clear and positive advice throughout.
Andy provided an outstanding service. The installation of a new shower pump threw up many unexpected issues, but he resolved these with great efficiency. He provided us with excellent advice throughout and was most reassuring. We felt extremely confident in his skill and professionalism. His last visit took nearly thirteen hours but he never complained once and made sure that we were happy with the end result. Plumbline should be very pleased that they have such a professional and competent engineer. I know that we were extremely grateful for his services throughout.
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Across 132 plumbers in Enfield, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
What this trader's customers report about their jobs, in their own words.
Respectful and tidy in your home: “ensuring that he kept my home clean whilst completing the work.” · Which? Trusted Traders, 25 Oct 2023
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Public evidence last checked June 2026
24 hour, 7-days a week emergency plumbing service. No call out charge. All major credit cards taken. Plumbline are a highly successful 24 hour plumbers undertaking all aspects of plumbing and heating work to domestic and commercial customers throughout Enfield, Central London and the surrounding areas.All work is carried out in a friendly, reliable and professional manner by fully qualified, Gas Safe, time served plumbers with minimum mess and disruption. We offer a range of services all of which are competitively priced, these include: Boiler Installation & Repairs Central Heating Bathroom & Shower Installation Under-floor heating Burst Pipes Power Flushing Blocked Drains PLUS much more! We are able to carry out a range of plumbing services from as little as fixing that leaky tap to installing your under-floor heating to mending that boiler. Whatever plumbing service you require we are sure we will be able to help. Call us FREE on 0800 731 0255 for your FREE quote
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Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerWant an extra legitimacy check? Run the Cowboy Checker on Plumbline Emergency Plumbers before you contact them.
Run Cowboy Checker →Plumbline Emergency Plumbers has 79 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
Plumbline Emergency Plumbers has 79 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
Plumbline Emergency Plumbers' 79 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Plumbline Emergency Plumbers has 5 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
We hold 1 independently sourced credential for Plumbline Emergency Plumbers, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.
Plumbline Emergency Plumbers lists specialist services including Gas safety testing and inspection, Boiler repair, Boiler servicing, Boiler installation, Radiators and central heating, Power flushing. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
Plumbline Emergency Plumbers has been reviewed on public sources since 2019.
Known for: Punctual · Friendly & polite · Tidy & clean
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
