“We had an excellent experience with Lee and Gavin for our bathroom installation! From start to finish, they were incredibly easy to work with. When our tile order didn’t arrive on time, they were super accommodating and helped us find a solution. They were also very open to making changes throughout the process, even going above and beyond by adding an additional request we had. Their professionalism and flexibility made the whole experience smooth and stress-free. Highly recommend their services!”
Public evidence profile
Potts & Jones Bathroom Fitting
Review quality
No reviews in 12 months
Trust Score
34out of 100
How this score is worked out
Rating5.0 / 5
Review volumeLow · 14
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say26.9 of 60
Independent checks2.9 of 30
Track record4.2 of 10
See the independent checks
- Licences and credentials0 of 10.3
- Ways to reach them2.9 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Potts & Jones Bathroom Fitting
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Potts & Jones Bathroom Fitting →Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Based on the 3 reviews with a star rating
5 stars3
4 stars0
3 stars0
2 stars0
1 star0
Where these reviews are published
- Checkatrade14 reviews · 5.0 avg
Highlights
“Great communication in planning and during the job, Lee and Gavin are very approachable and professional. They link with other tradespeople eg. electricians and plasterers to keep the job on track. We were really pleased with the quality of their work and felt they genuinely wanted to achieve the best result. We would highly recommend Potts and Jones...great job guys....thank you both very much 👍🏻”
“They designed and built the en suite, cloakroom and utility room. They were always on time and polite. Workmanship was excellent and faults with supplied parts were replaced and fitted without any hassle. Highly recommended.”
Detailed reviews
We had an excellent experience with Lee and Gavin for our bathroom installation! From start to finish, they were incredibly easy to work with. When our tile order didn’t arrive on time, they were super accommodating and helped us find a solution. They were also very open to making changes throughout the process, even going above and beyond by adding an additional request we had. Their professionalism and flexibility made the whole experience smooth and stress-free. Highly recommend their services!
Great communication in planning and during the job, Lee and Gavin are very approachable and professional. They link with other tradespeople eg. electricians and plasterers to keep the job on track. We were really pleased with the quality of their work and felt they genuinely wanted to achieve the best result. We would highly recommend Potts and Jones...great job guys....thank you both very much 👍🏻
They designed and built the en suite, cloakroom and utility room. They were always on time and polite. Workmanship was excellent and faults with supplied parts were replaced and fitted without any hassle. Highly recommended.
Local context
Rated 5.0, in line with the local average for builders in Aberdare
Across 5 builders in Aberdare, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
In Aberdare, Mid Glamorgan.
Areas served
AberdareMid Glamorgan
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.
Check the TrustMark registerNever pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.
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Common questions about Potts & Jones Bathroom Fitting
Is Potts & Jones Bathroom Fitting a legitimate business?
Potts & Jones Bathroom Fitting has 14 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Potts & Jones Bathroom Fitting?
Potts & Jones Bathroom Fitting has 14 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Potts & Jones Bathroom Fitting's reviews are genuine?
Potts & Jones Bathroom Fitting's 14 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.