“Kai was very helpful and easy to talk to, arrived on time and got the job done efficiently with no mess left behind.”
Public evidence profile
Primary Plumbing LTD
Credentials & registries
NVQ
Companies House
Active incorporated business
Trust Score
34out of 100
- Rated 4.8 from 5 reviews
- 1 credential shown
How this score is worked out
Rating4.8 / 5
Review volumeLow · 5
Independent sources2 independent public sources
Credentials1 credential shown
How this score is made up
What customers say20.7 of 60
Independent checks11.7 of 30
Track record2 of 10
See the independent checks
- Licences and credentials0.6 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Primary Plumbing LTD
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Primary Plumbing LTD →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.8out of 5
How Checkatrade customers rate them (out of 5)
Reliability4.9
Communication4.8
Quality of work4.9
Where these reviews are published
- Checkatrade5 reviews · 4.8 avg
Highlights
“I have used Primary Plumbing LTD on 3 occasions now. Bathroom drain blockage, New boiler installation and boiler service. Kai is very responsive his pricing is excellent and he takes the time to explain what he needs to do and why so there are no surprises. He really gives hands down the best service I have had from a tradesman.”
“Kai was fantastic. Arrived on time, diagnosed the problem and was able to fix it immediately. Thoroughly recommend.”
Detailed reviews
These are the individual reviews we hold for Primary Plumbing LTD, including the highlights above. The 5 headline total is the review volume reported across public review sources.
Kai was very helpful and easy to talk to, arrived on time and got the job done efficiently with no mess left behind.
I have used Primary Plumbing LTD on 3 occasions now. Bathroom drain blockage, New boiler installation and boiler service. Kai is very responsive his pricing is excellent and he takes the time to explain what he needs to do and why so there are no surprises. He really gives hands down the best service I have had from a tradesman.
Kai was fantastic. Arrived on time, diagnosed the problem and was able to fix it immediately. Thoroughly recommend.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Companies House registration
ActiveActive incorporated business
Primary Plumbing LTD is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal namePrimary Plumbing LTD
Company number16223555
Incorporated
Registered activityPlumbing & heating installation
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
NVQ
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
In Ash Aldershot, Surrey.
Areas served
Ash AldershotSurrey
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Primary Plumbing LTD before you contact them.
Run Cowboy Checker →Good to know
Common questions about Primary Plumbing LTD
Is Primary Plumbing LTD a legitimate business?
Primary Plumbing LTD has 5 independent public reviews, rated 4.8 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Primary Plumbing LTD?
Primary Plumbing LTD has 5 public reviews, averaging 4.8 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is Primary Plumbing LTD rated on reliability and quality?
On Checkatrade, customers rate Primary Plumbing LTD by category: Reliability 4.9 out of 5, Communication 4.8 out of 5, Quality of work 4.9 out of 5. These are per-category scores from real published reviews. They show where Primary Plumbing LTD is strongest, not just the overall average.
How do I know Primary Plumbing LTD's reviews are genuine?
Primary Plumbing LTD's 5 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Primary Plumbing LTD qualified and accredited?
We hold 1 independently sourced credential for Primary Plumbing LTD, including NVQ. Each is attributed to the body that issued it in the credentials section. For example, NVQ is a National Vocational Qualification: a work-based qualification proving a trade skill has been assessed to a recognised national standard.
Is Primary Plumbing LTD a registered business?
Primary Plumbing LTD is a registered business on Companies House (company number 16223555), incorporated 2 Feb 2025, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.