“Hugo really helped me out with running a new gas pipe under my floor. It was a tricky job but Hugo figured out a way to do it and I'm very happy with the result. This is the second job Hugo's helped me with and he's clearly very good at his job, explains the options available to you very well and is generally just a really nice personable guy.”
Public evidence profile
Pro Elements Heating Ltd
How quickly they respond
24/7
Review quality
No reviews in 12 months
Newest review we found is from October 2023.
No Trust Score yet
- Rated 4.9 from 3 reviews
Newest review October 2023
How this score is worked out
Rating4.9 / 5
Review volumeLow · 3
Independent sources1 independent public source
CredentialsNo credentials shown yet
Response evidence
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
2 checksWhat we can verify about Pro Elements Heating Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Pro Elements Heating Ltd →Public response evidence
How quickly they respond
What their website advertises:
- 24/7
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
Review quality check
Review recencyReview recency
How recently this business's reviews were left, kept separate from the star rating and the number of reviews.
No reviews from the last 12 months are shown.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- Checkatrade3 reviews · 4.9 avg
Highlights
“Such a lovely guy, great persona and very professional.”
“Excellent courteous service. Punctual. Very helpful advice and reasonably priced.”
Detailed reviews
Hugo really helped me out with running a new gas pipe under my floor. It was a tricky job but Hugo figured out a way to do it and I'm very happy with the result. This is the second job Hugo's helped me with and he's clearly very good at his job, explains the options available to you very well and is generally just a really nice personable guy.
Such a lovely guy, great persona and very professional.
Excellent courteous service. Punctual. Very helpful advice and reasonably priced.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in New Malden, Surrey.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: 24/7
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterConfirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time, not only the quality of the work.
Agree the call-out fee up front, and be wary of large upfront deposits for an emergency job.
Want an extra legitimacy check? Run the Cowboy Checker on Pro Elements Heating Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
How long they've really been tradingOperating since at least 2023 (3 years), according to an independent source, not just their own word.
Website online since2019First public review2023
Good to know
Common questions about Pro Elements Heating Ltd
Is Pro Elements Heating Ltd available for emergencies?
They advertise 24/7 availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is Pro Elements Heating Ltd a legitimate business?
Pro Elements Heating Ltd has 3 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Pro Elements Heating Ltd?
Pro Elements Heating Ltd has 3 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Pro Elements Heating Ltd's reviews are genuine?
Pro Elements Heating Ltd's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.