“Excellent Job done,great communication,definitely would use again if we had any other issues & would recommend 💯”
Public evidence profile · Checked March 2026
Pro Plumbing and Heating NE Ltd
Trust Score
62out of 100
- Rated 5.0 from 190 reviews
- Reviewed 8 months ago
How this score is worked out
Rating5.0 / 5
Review volume190
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say45.7 of 60
Independent checks11.2 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade190 reviews · 5.0 avg
Highlights
“Excellent customer service and good communication. Attends when he says he going to and does a great job. First rate.”
“First class service. Polite, friendly and very helpful. Great price. Would not hesitate to recommend 10/10 all round.”
Detailed reviews
These are the individual reviews we hold for Pro Plumbing and Heating NE Ltd, including the highlights above. The 190 headline total is the review volume reported across public review sources.
Excellent Job done,great communication,definitely would use again if we had any other issues & would recommend 💯
Excellent customer service and good communication. Attends when he says he going to and does a great job. First rate.
First class service. Polite, friendly and very helpful. Great price. Would not hesitate to recommend 10/10 all round.
Local context
Rated 5.0, above the local average for plumbers in Billingham
Across 6 plumbers in Billingham, the typical rating is 4.7 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“Excellent Job done,great communication” · Checkatrade, 20 Nov 2025
“Excellent customer service and good communication.” · Checkatrade, 9 Oct 2025
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Public evidence last checked March 2026
About
In Billingham.
Areas served
Billingham
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Pro Plumbing and Heating NE Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Pro Plumbing and Heating NE Ltd
Is Pro Plumbing and Heating NE Ltd a legitimate business?
Pro Plumbing and Heating NE Ltd has 190 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Pro Plumbing and Heating NE Ltd?
Pro Plumbing and Heating NE Ltd has 190 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Pro Plumbing and Heating NE Ltd's reviews are genuine?
Pro Plumbing and Heating NE Ltd's 190 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.