“When we described the problem over the phone they explained how to fix it ourselves to save our money. We made the choice to go ahead with the booking anyway, and they fixed it on the same day - no fuss, just brilliant!”
Public evidence profile
Proline Drainage Limited
No Trust Score yet
- Rated 4.8 from 172 reviews
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.8out of 5
Customers often mention
Where these reviews are published
- Checkatrade172 reviews · 4.8 avg
Highlights
“Excellent customer experience from start to finish. We will be using Dean and Frank again!”
“Dean gave me a quote over the phone for the labour involved, and an estimate of the materials required. Other firms wanted to charge for a look-see visit before even giving an estimate. The work was done quickly and on time, and we were told when the materials cost went over the estimated amount. Neil and Billy were friendly and polite.”
Detailed reviews
These are the individual reviews we hold for Proline Drainage Limited, including the highlights above. The 172 headline total is the review volume reported across public review sources.
When we described the problem over the phone they explained how to fix it ourselves to save our money. We made the choice to go ahead with the booking anyway, and they fixed it on the same day - no fuss, just brilliant!
Excellent customer experience from start to finish. We will be using Dean and Frank again!
Dean gave me a quote over the phone for the labour involved, and an estimate of the materials required. Other firms wanted to charge for a look-see visit before even giving an estimate. The work was done quickly and on time, and we were told when the materials cost went over the estimated amount. Neil and Billy were friendly and polite.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Plumber in Horsham, West Sussex.
Services they list
Blocked BathsBlocked SinksBlocked ToiletsPlumbing RepairsTap RepairWater Pumps InstallationWater Supply Pipe Repairs
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
HorshamWest Sussex
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Proline Drainage Limited before you contact them.
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Common questions about Proline Drainage Limited
Is Proline Drainage Limited a legitimate business?
Proline Drainage Limited has 172 independent public reviews, rated 4.8 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Proline Drainage Limited?
Proline Drainage Limited has 172 public reviews, averaging 4.8 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Proline Drainage Limited's reviews are genuine?
Proline Drainage Limited's 172 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Proline Drainage Limited had recent public reviews?
Proline Drainage Limited has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Proline Drainage Limited specialise in?
Proline Drainage Limited lists specialist services including Blocked Baths, Blocked Sinks, Blocked Toilets, Plumbing Repairs, Tap Repair, Water Pumps Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.