Called Stephen as had a leak on our pressurized water system. He arrived as promised within the hour (despite this being his day off). He then travelled out of area to obtain a spare part in order to carry out the repair. Unfortunately once fitted it was discovered another valve had failed and the part could not be replaced that day. On the following morning despite being busy, Stephen found the time to collect the part and fit it before lunch completing the repair. At all times prompt, friendly and courteous. Quick to identify problems and efficient at repairing them. Thankyou Stephen.
Public evidence profile
Purbeck Plumbing Heating & Drainage Ltd
Companies House
Active incorporated business
Trust Score
72out of 100
How this score is worked out
Rating5.0 / 5
Review volume427
Independent sources2 independent public sources
CredentialsNo credentials shown yet
How this score is made up
What customers say51.3 of 60
Independent checks11.2 of 30
Track record9.2 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade427 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Purbeck Plumbing Heating & Drainage Ltd, including the highlights above. The 427 headline total is the review volume reported across public review sources.
Did a grand job replacing our old boiler and carried out a number of pipework modifications. Always on time, tidy and knowledgable. Stayed late on the final day to ensure the system was working properly. Many thanks!
Text the tradesman (Steve) on Sunday and he attended the next day at the agreed time. Identified and sorted the problem very quickly. Great service!
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“Quick to identify problems and efficient at repairing them.” · Checkatrade, 22 Jan 2025
“Did a grand job replacing our old boiler and carried out a number of pipework modifications.” · Checkatrade, 15 Jan 2025
“Identified and sorted the problem very quickly.” · Checkatrade, 21 Oct 2024
“At all times prompt, friendly and courteous.” · Checkatrade, 22 Jan 2025
“Always on time, tidy and knowledgable.” · Checkatrade, 15 Jan 2025
“He arrived as promised within the hour (despite this being his day off).” · Checkatrade, 22 Jan 2025
“Always on time” · Checkatrade, 15 Jan 2025
Companies House registration
ActiveActive incorporated business
Purbeck Plumbing Heating & Drainage Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal namePurbeck Plumbing Heating & Drainage Ltd
Company number09195582
Incorporated
Registered activityPlumbing & heating installation
Run by1 director (longest-serving director appointed in 2014)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 12 years on the register also points to an established business rather than a brand-new one.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
In Wareham, Dorset.
Areas served
DorsetWareham
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Your own checks
What to check before you hire
Worth checking yourself
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Purbeck Plumbing Heating & Drainage Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Purbeck Plumbing Heating & Drainage Ltd
Is Purbeck Plumbing Heating & Drainage Ltd a legitimate business?
Purbeck Plumbing Heating & Drainage Ltd has 427 independent public reviews, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Purbeck Plumbing Heating & Drainage Ltd?
Purbeck Plumbing Heating & Drainage Ltd has 427 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Purbeck Plumbing Heating & Drainage Ltd's reviews are genuine?
Purbeck Plumbing Heating & Drainage Ltd's 427 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Purbeck Plumbing Heating & Drainage Ltd a registered business?
Purbeck Plumbing Heating & Drainage Ltd is a registered business on Companies House (company number 09195582), incorporated 30 Aug 2014, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.