“Close to Brixton Station, accessible, great connectivity, friendly staff.”
Public evidence profile
Resi
Review quality
No reviews in 12 months
No Trust Score yet
- Rated 2.5 from 93 reviews
Newest review December 2024
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
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What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
2.5out of 5
Where these reviews are published
- Bark93 reviews · 2.5 avg
Highlights
“Just at the consultation stage but very impressed with the professionalism and service provided. Jack was fantastic in guiding us through the service offering.”
“Very efficient and professional.”
Detailed reviews
These are the individual reviews we hold for Resi, including the highlights above. The 93 headline total is the review volume reported across public review sources.
My job is ongoing. Waiting fir the final draft of my drawings. I am happy with the speed of the service.
Great
Resi are thorough and pay attention to detail, they communicate very well. All the staff are good but Harry Dunn in particular has been very helpful over and beyond what is normally expected
Very happy with the concept call and the overall process so far. Easy to manage in the portal and communication has been prompt. The architect listed to our ideas and produced a concept that matched our requirements and we were able to work with her to make the changes we wanted. More...
Read the other 10 detailed reviews on this pageShow fewer reviews
Have had a fantastic experience with my new build project using Nick at RESI. His knowledge, assistance and attention to detail are 100%. All calls are answered and dealt with promptly and the RESI dashboard makes everything run smoothly. Whenever we encountered an on site issue Nick was available to help. All in all a fantastic company to use More...
We have been working with Resi since August on a side return extension/remodel. Having done previous building work and approached other architects for this project I can safely say the experience has been very positive. They are very cost effective, the design advice and delivery of project vision have been great. The best bits have been the online dashboard helping keep all the info in one place and keeping everything on track while demystifying what is a complex process (so much better than previous experiences) and the links to contractors have been generally good - our builders particularly are wonderful and very professional. Any issues - it was easy to talk to the company and get help with revisions/adjustments. Communication was always pleasant and helpful. If I ever had any other architectural projects in the future I wouldn't hesitate to go to Resi again. Oh and they were around 35% of the cost of other alternatives. Thanks Resi ! More...
Great company - experienced, innovative and thorough. Interactive online portal is such a bonus over the competitors and connection to contractors; transparent pricing... its just a great holistic experience so far. More...
Excellent professional service with proactive and knowledgeable support. Reliable and prompt feedback. All the advice you need to make an informed decision with regard to planning before purchase. Thank you Resi for such an excellent service. More...
A great service for novice home extenders who need their hands held. Very efficient process from Sales through to delivery. Excellent communication with dedicated account management and very reasonably priced. More...
Our project isn't straightforward but Nick from Resi immediately understood and supported what we are trying to achieve. It's not just the design drawings you get, but also the fact that Nick has the vision to take a difficult project to the next stage and is prepared to take on the jobsworths along the way. Ten out of ten! More...
AVOID AVOID AVOID AVOID - unless you enjoy confusion and poor advice and incompetence. Would we use RESI in the future: NO Would we recommend RESI to anyone: NO Our Journey with Resi has been long, protracted and our wishes and ideas ignored frequently throughout the whole tortuous process. A build that should have been 8 week project has now turned into a living nightmare due to poor plans Their timekeeping and urgency with projects are slow, with responses from the company, in the end ,taking days to be replied to. Their communication is poor and does not provide clarity or in hindsight, comfort, to the customer. Their lack of clarity over responsibility creates confusion and subsequently errors are made. They lack imagination of design and just want to complete the project quickly to get new customers in. There is little consideration to the wishes of the client, and any diversion from the ‘box’ is charged extra. They are slow and disinterested in ingenious space saving ideas, and create imaginary obstacles to confuse and take more time which ultimately leads to another invoice for no work from RESI. They have a department dedicated to building control, yet the first design they released to the structural engineers and subsequently the builders failed Building Control. This design was based on their recommendation to - just get something into planning, but has subsequently cost us thousands (a breach in the Architectural Code of Conduct). Their slow, inconsistent communication and release of plans created confusion and an illegal build of a steel frame that failed building control, and we are left to pay. They refused to come on site to help. They failed to honor an agreement to release the 3D drawings of our house until we raised the issue up to the Senior Management – we have since been chastised for doing this. As clients we feel undervalued and not appreciated. The further into the design, the later the replies came, and the more we asked questions the less c
Amazing place with a great mission and a great team behind running this space. The people on reception are very kind and friendly.
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Sources
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About
Resi is an all-in-one home improvement platform, powered by over a hundred in-house residential experts. Whether it’s your first time or you’re a seasoned pro, we can help you take on projects of any size. Introducing our three unique services: Resi Design, Resi Connect, and Resi Finance. Resi Design: provides you with all the architectural support your extension or renovation needs. From surveying, design, planning support, to building regulations, everything your home needs is a click away on your Dashboard. Resi Connect: when you’re ready to get on site, our team will source vetted contractors and specialists near you. Our team will then be on hand to help prepare you for construction, guiding you through the tendering process and helping you assess the quotes on offer. Resi Finance: we work closely with you to define what budget you’ll require, before helping you navigate financing your project. With access to over 90 lenders and can even help you explore insurance options, ensuring you’re protecting both now and in the future. Our online platform - your Dashboard - allows you to manage your entire project from the comfort of your own home and connect to our team when you need them most. Whether you need us for a little or a lot, we tailor our services to suit your unique project.
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Common questions about Resi
Is Resi a legitimate business?
Resi has 93 independent public reviews, rated 2.5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Resi?
Resi has 93 public reviews, averaging 2.5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Resi's reviews are genuine?
Resi's 93 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Resi been trading?
Resi has been reviewed on public sources since 2022.