“Andrew was fantastic from start to finish. He replaced a radiator for us and fixed our toilet and did a great job. Andrew is very punctual, true to his word and very reasonable. We will definitely use this company again.”
Public evidence profile · Checked May 2026
Riverside Plumbing & Heating Services
Credentials & registries
TrustATrader Approved
Trust Score
52out of 100
- Rated 5.0 from 68 reviews
- 4 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume68
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say38.2 of 60
Independent checks8.8 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0.6 of 8.3
- Ways to reach them8.3 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Riverside Plumbing & Heating Services
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Riverside Plumbing & Heating Services →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- TrustATrader68 reviews · 5.0 avg
Highlights
“Contacted to carry out my boiler service - responded to enquiry really quickly and arranged a time to do the work. Very punctual and friendly explaining what needed to be done. Pricing was fair and exactly to quote. A professional and reliable service. Will definitely use again.”
“Everything went smoothly. They were on time, courteous, skilled, open, honest, and value for money. The job was checked and quoted prior to work being performed. Everything was professional and high quality. I’ll be using them again in future.”
Detailed reviews
These are the individual reviews we hold for Riverside Plumbing & Heating Services, including the highlights above. The 68 headline total is the review volume reported across public review sources.
Andrew was fantastic from start to finish. He replaced a radiator for us and fixed our toilet and did a great job. Andrew is very punctual, true to his word and very reasonable. We will definitely use this company again.
Contacted to carry out my boiler service - responded to enquiry really quickly and arranged a time to do the work. Very punctual and friendly explaining what needed to be done. Pricing was fair and exactly to quote. A professional and reliable service. Will definitely use again.
Everything went smoothly. They were on time, courteous, skilled, open, honest, and value for money. The job was checked and quoted prior to work being performed. Everything was professional and high quality. I’ll be using them again in future.
Supplied and replaced our kitchen tap. Top job, much appreciated and would certainly recommend.
From customer reviews
What customers consistently say
Recurring themes from 4 customer reviews on TrustATrader.
“Andrew is very punctual” · TrustATrader, 14 Apr 2026
“Very punctual” · TrustATrader, 18 Nov 2025
“They were on time” · TrustATrader, 9 Oct 2025
Credentials and checks
Credentials, licences and vetting
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
From TrustATrader
TrustATrader checks
TrustATrader lists these checks:
- Identification checked
- Company address verified
- Customer references checked
- Agreed to TrustATrader's high standards
- Agreed to complaints procedure
This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Public evidence last checked May 2026
About
Riverside Plumbing & Heating Services are based in Washington and cover all areas of the North East including Washington, Sunderland, County Durham,...
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: 24 hours
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Recently reviewed4 reviews in the last 12 months.
Website online sinceTheir website domain has been registered since 2009, according to the public domain registry. This dates the website, not necessarily the business.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Riverside Plumbing & Heating Services before you contact them.
Run Cowboy Checker →Good to know
Common questions about Riverside Plumbing & Heating Services
Is Riverside Plumbing & Heating Services a legitimate business?
Riverside Plumbing & Heating Services has 68 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Riverside Plumbing & Heating Services?
Riverside Plumbing & Heating Services has 68 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Riverside Plumbing & Heating Services' reviews are genuine?
Riverside Plumbing & Heating Services' 68 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Riverside Plumbing & Heating Services had recent public reviews?
Riverside Plumbing & Heating Services has 4 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Riverside Plumbing & Heating Services qualified and accredited?
We hold 1 independently sourced credential for Riverside Plumbing & Heating Services, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
When was Riverside Plumbing & Heating Services' website registered?
Riverside Plumbing & Heating Services' website has been online since 2009, according to the public domain registry. This dates the website, not necessarily when the business began trading.