Public evidence profile · Checked May 2026

Roberts & Co

BuilderWaltham Cross5.026 reviews · 3 independent public sources
Credentials & registries
4 credentials shown
Trust Score
43out of 100
Building a public record
  • Rated 5.0 from 26 reviews
  • 4 credentials shown

Worth checking: TrustMark

How this score is worked out
Rating5.0 / 5
Review volume26
Independent sources3 independent public sources
Credentials4 credentials shown

How this score is made up

What customers say29.9 of 60
Independent checks6 of 30
Track record7 of 10
See the independent checks
  • Licences and credentials3.1 of 10.3
  • Ways to reach them2.9 of 3.4
  • Reviewed on more than one site0 of 5.1
  • Registered company details0 of 5.1
  • Photos of their work0 of 4.3
  • Industry recognition0 of 1.7

Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.

Trust at a glance

What we can verify about Roberts & Co

1 check

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See the full verification checklist for Roberts & Co
Credentials and associations

Credentials and memberships

4

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
26 reviews in public evidence9 reviews in the last 12 monthsReviewed on public review sources since 2022Most recent review
Customers often mention
  • ProfessionalMentioned in 50% of reviews we've read
  • Friendly & politeMentioned in 45% of reviews we've read
  • PunctualMentioned in 27% of reviews we've read
  • Quality of workMentioned in 27% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders26 reviews · 5.0 avg

Highlights

Nick and his team were always on time and very professional. We are very pleased with the work they have done and would definitely recommend them. Thank you for a lovely job.

Customer in HertfordshireWhich? Trusted Traders5.0 rating

We engaged Roberts & Co to carry out refurbishment work initially the kitchen & utility but then followed on to do 2 bathrooms in an unoccupied property. . The team were professional & reliable, easy to communicate with and provided a clear quotation. Although our spec changed and inevitable issues were encountered, these were always dealt with along with any of our concerns professionally and with a smile. We are extremely pleased with the result and would recommend for similar projects Many thanks to Barry, Nick and the team

Customer in EssexWhich? Trusted Traders5.0 rating

I had a new kitchen fitted and I'm very pleased with the results. Things were finished faster than I was originally told to expect and the standard of work was very good throughout. Barry was happy to answer my many rounds of questions in advance of work starting and helped me adjust a few aspects of the design. The price seemed fair and I felt like I was valued as a customer from the start. Thanks too to Blake the fitter for doing such a speedy and thorough job of things. We were also able to arrange some repairs to my staircase as part of the work which saved me the time and cost of sorting a separate tradesman. All in all would be happy to recommend, thanks again!

Customer in Greater LondonWhich? Trusted Traders5.0 rating

Detailed reviews

Customer in Hertfordshire5.0 / 5 ·

Loft conversion outer shell

Nick and his team were always on time and very professional. We are very pleased with the work they have done and would definitely recommend them. Thank you for a lovely job.

Which? Trusted Traders
Customer in Essex5.0 / 5 ·

Recommendation

We engaged Roberts & Co to carry out refurbishment work initially the kitchen & utility but then followed on to do 2 bathrooms in an unoccupied property. . The team were professional & reliable, easy to communicate with and provided a clear quotation. Although our spec changed and inevitable issues were encountered, these were always dealt with along with any of our concerns professionally and with a smile. We are extremely pleased with the result and would recommend for similar projects Many thanks to Barry, Nick and the team

Which? Trusted Traders
Customer in Greater London4.3 / 5 ·

First rate service and workmanship

When we were planning our kitchen renovation last year we asked several Which Trusted Traders to discuss the design and quote for installation. Barry stood out from the rest because he quickly understood our requirements for both style and functionality and gave us a quote that was realistic and fair. Once the work was started we were impressed by both the helpful friendly attitude of all the team and the care and professionalism of their work. Any issues or questions that arose were quickly and efficiently resolved. Once the installation was complete we were delighted with the finished result: a kitchen that looks wonderful and is great to work in. We would happily recommend Roberts & Co without reservation.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Great service and results

I had a new kitchen fitted and I'm very pleased with the results. Things were finished faster than I was originally told to expect and the standard of work was very good throughout. Barry was happy to answer my many rounds of questions in advance of work starting and helped me adjust a few aspects of the design. The price seemed fair and I felt like I was valued as a customer from the start. Thanks too to Blake the fitter for doing such a speedy and thorough job of things. We were also able to arrange some repairs to my staircase as part of the work which saved me the time and cost of sorting a separate tradesman. All in all would be happy to recommend, thanks again!

Which? Trusted Traders
Customer in Essex5.0 / 5 ·

A nice Company to do business with ........

We've just had a completely new kitchen fitted and we're absolutely delighted with every aspect of the job. It's quite daunting when you start a project like this but they were very helpful in the planning stage and the work was carried out very efficiently by an assortment of very nice people (the kitchen fitters, a plumber & a decorator). There was one fairly minor issue after the work was completed but they responded and resolved it almost immediately.

Which? Trusted Traders
Read the other 15 detailed reviews on this page
Customer in Greater London5.0 / 5 ·

Loft refurbishment and insulation.

Great engagement from Barry in terms of planning. Team led by Nick excellent.... Respectful and clean and tidy. Great work ethic, always on time and cleaned up each day. Couple of minor snags (natural over the course of a 4 week build) dealt with effectively and efficiently in good time. Thoroughly recommended.

Which? Trusted Traders
Customer in Essex5.0 / 5 ·

Exceptional workmanship

We had the front of our house building work fixed and new wooden panels put in as previous was old and rotten. Barry at Roberts & Co was brilliant in all aspects needed when getting work done on ones home. Prompt original visit to measure up and quote. Then was able to arrange a date for the work that was suitable to both. Builders showed up at 8am and worked through to get work done to high standard in a day. Plus did some additional work ( painting inside) as a gesture. I will use them again. Really happy with work. Thank you!

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Kitchen renovation

Barry and his team came in last minute after the previous company had to pull out. Barry worked with the kitchen supplier, making recommendations to utilise all my space, as I have a small kitchen. Completed all work within the timeframe given - 2 weeks from start to finish. This included gutting the kitchen, making all areas good, then installing new flooring, units, appliances, new electrics, painting, and tiling. Very polite, courteous, and professional. Hard working, ensuring the timeframe was kept. Tidied up after themselves and took the rubbish away. This meant I did not have to worry. Some tradespeople don’t do this and leave all the rubbish for you to deal with. Any questions were answered, and if I had any concerns, I was reassured. Barry and his team far exceeded my expectations, and I was thankful that I chose them to complete my kitchen renovation. Even now, people comment on my kitchen. I have recommended Barry and his team to other people, including my brother.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Extension and loft conversion

We had a loft conversion and exit on build with Roberst and Co. Barry was excellent in managing our expectations and in providing a detailed quote on the build. They kept us informed throughout the build and any issues that arose were quickly dealt with. The quality of work is excellent and the team are very accommodating. The follow-up after the build was also excellent, with any issues quickly resolved.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Kitchen and Living room renovation

Barry and his team did a fantastic job over the 6 weeks they were here. Very happy with how everything finished and the way they carried out the job. Clear communication and always there on time. Would recommend to anyone

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Extension and single storey wrap around

Friendly, reliable, and trustworthy Completed the work to a high standard ahead of schedule. Also gave some good advice on layout, space saving, finishes, and recommended equipment suppliers during the design stage. They have not had to come back since the work has been finished, says a lot 😃 I would highly recommend using Barry/Nick and the team.

Which? Trusted Traders
Customer in Essex5.0 / 5 ·

Excellent double storey extension

Roberts & Co. recently completed a double storey extension on our home, including a new bedroom, full rewiring, central heating installation, and a beautifully reconfigured kitchen-diner. From start to finish, they were reliable, honest but fair with pricing, and delivered a high-quality finish. Their expert advice was invaluable - especially when helping us rethink ideas that weren’t feasible. A trustworthy and skilled team I’d happily recommend to anyone.

Which? Trusted Traders
Customer in Hertfordshire5.0 / 5 ·

Excellent and professional

I employed Roberts & Co to carry out a complete kitchen refurbishment. From the beginning, Barry talked me through everything, listened to my ideas but also gave me advice on what I could have. I felt supported through the entire process which was daunting for me. At all times I felt they wanted to give me the best outcome, which they did! Nick listened to a few other jobs I wanted done and these were carried out during the refurbishment, all to a very high standard . All the team and sub contractors were friendly, hard working and respectful of my property. I always felt comfortable with them in my home. When a few delays happened which nobody could have anticipated, Barry and Nick took time to talk everything through and get things resolved as quickly as possible . Nothing was too much trouble . The end result was a beautiful kitchen that I love . I would thoroughly recommend Roberts & Co. They are professional, honest and reliable

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Excellent from Start to Finish!

We had an excellent experience with Roberts & Co on our recent loft works. From start to finish, the team was professional, efficient, and highly skilled. A special thanks to Nick and Barry for their outstanding communication throughout the project—they kept us informed at every stage, discussing any challenges and presenting us with thoughtful solutions. Their transparency and attention to detail made the entire process smooth and the most stress-free build we have had to date! The final result has exceeded our expectations. The new layout is not only highly functional but also modern and stylish, seamlessly blending with the rest of our home. We truly appreciate the team’s reliability, hard work, and dedication to delivering high-quality craftsmanship. We have no hesitation in recommending Roberts & Co to anyone looking for trustworthy and skilled building professionals.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Loft Extension

We contracted with Roberts and Co to build a loft extension for our semi-detached house. From the outset, Barry was friendly, approachable, responsive and helpful. We agreed on the plans and approach. The work was to start Oct/Nov and the aim was to complete the works before Christmas. I didn't honestly think we would complete the work before Christmas but everything went according to plan and everything was done in time. Nick was really engaging and checked with me on every aspect of the work. He kept us regularly updated. The team were also great. They were considerate, tidy, clean and very clearly, hard workers. It was a pleasure to have them working for us. I work from home and was able to work at the house throughout the work. We are so happy with the outcome. It's actually even better than I had imagined. I feel so lucky that we managed to find builders who really cared. The tiling is brilliant too in our bathroom. I only have superlatives to describe Roberts and Co. They are honest, reliable and provide a high quality service and finish. I will have no hesitation in recommending them and using them again.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Outstanding side return extension

We commissioned Roberts & Co to build a side return, complete a kitchen and downstairs toilet construction and building a new wall with a pocket door. Roberts & Co were extremely professional and efficient throughout. They have produced a build that was everything that we wanted and finished to an extremely high standard. The quality is outstanding. All of the tradespeople were highly skilled, polite and very tidy. I can not recommend this team highly enough.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Exceptional work and great communication

We enlisted Roberts & Co to overhaul our roof which was very old and had a number of issues. It was great to deal with someone so responsive and communicative, and we were always made aware of costs, time involved and when the work would occur. I've never had renovation work go so smoothly! Barry's team of men were very professional and we had the scaffolding up and the roof completely upgraded within a few weeks. Would absolutely recommend the company and would use them again.

Which? Trusted Traders
Customer in Hertfordshire5.0 / 5 ·

Replace kitchen roof and ceiling and fit 3 Velux windows

Part of our kitchen extension roof consisted of huge double glazed units which had warped over the years . These needed to be replaced with 3 Velux windows and rest of ceiling had to come down for a new pitched ceiling. We needn't have been worried about the work as Nick and his team made it look so easy. They were were all very professional, hard working, courteous and always helpful. The work was done to a very high standard. Very impressed. They cleaned up at the end of each day so we could use the kitchen , which was great. Always consulted if a decision had to be made. Barry's idea of putting in these Velux windows has transformed our kitchen. Very pleased with the result. Would highly recommend this company to anyone.

Which? Trusted Traders
Customer in Greater London5.0 / 5 ·

Great Job by a Great team of guys!

Roberts & Co were recommended to me and they didn’t disappoint, Barry was great, giving advice & ideas on my new kitchen/utility/downstairs loo…and he listened to what I wanted ( and I changed my mind several times!,).. and we came up with the best set up! The work was done to time (as near as 😂) and to the agreed costings- a very detailed estimate was kept to! His team were so good, professional, polite, tidy and they all put the toilet lid down- not many guys bother! Had a couple of small glitches after work done and Barry replied immediately and it was all sorted straight away. I will be using them again and recommend them to anyone needing work done.

Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5 ·

Endorsement Reference

They did my extension - very happy with them. They basically came in after a previous builder left me in a difficult situation. They picked up work from previous builder to complete the extension. Had to work out what the other builder did to be able to catch up up what was remaining. It was a stressful time but they were really easy to talk with and really helpful. Barry knows his stuff and gives good ideas and solutions - work out the right things. More than anything, am am a female on my own and they were very kind and helpful. Delivered on time and budget and was a pleasure to work with.

Which? Trusted Traders
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Local context

Rated 5.0, above the local average for builders in Waltham Cross

Across 37 builders in Waltham Cross, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

7 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Public evidence last checked May 2026

About

Roberts & Co is a family run business est.2009. We specialize in Kitchen extensions and Loft Conversions, and cover Hertfordshire, Essex and Greater London. Loft Conversions- At Roberts & Co we understand that making the decision to have a loft conversion is the first step to what seems a daunting process. Using our experience in this field we can help guide you through the whole experience with minimal stress or upheaval to your home. Kitchens- Here at Roberts & Co kitchen fitting is second nature. We have all the tradesman needed to complete a unit only install or a full kitchen refurbishment. We can be involved before you have an idea of a new kitchen layout or work from finalised plans. If you are ready to start you home renovation or just want some friendly advice, give us a call and we will be happy to help.

What this business says about itself
From their own website

What this business says about itself

See their work: Photo gallery (opens in new tab)

  • Areas served: London, Hertfordshire, Essex
  • Good to know: Family-run

Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Independent checks

About this business

How long they've really been tradingThey state they've been established since 2009, but the earliest independent source we can find is 2022. Worth asking them about the gap.
They say, established2009First public review2022
Steadily reviewed9 reviews in the last 12 months, in line with their long-term review pace of about 6 a year.
Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

This trade isn't licensed in the UK, so anyone can set up. TrustMark is the only Government-endorsed quality scheme for work in and around the home - check whether they're registered, or find a TrustMark-registered business.

Check the TrustMark register
Never pay a large deposit up front. Agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow. Both are red flags for an unaccountable job.

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Good to know

Common questions about Roberts & Co

Is Roberts & Co a legitimate business?

Roberts & Co has 26 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Roberts & Co?

Roberts & Co has 26 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Roberts & Co's reviews are genuine?

Roberts & Co's 26 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Has Roberts & Co had recent public reviews?

Roberts & Co has 9 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.

Is Roberts & Co qualified and accredited?

We hold 4 independently sourced credentials for Roberts & Co, including Waste carrier (Environment Agency), TrustMark, Which? Trusted Trader, Federation of Master Builders. Each is attributed to the body that issued it in the credentials section. For example, Waste carrier (Environment Agency) is the Environment Agency: the regulator a trader must register with to carry waste or hold an environmental permit in England.

What areas does Roberts & Co cover?

They state on their own website that they cover London, Hertfordshire, Essex. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.

How long has Roberts & Co been trading?

Roberts & Co has been reviewed on public sources since 2022.