Work was carried out to the highest standard, John and his team were fantastic, very helpful in resolving unforseen issues, will definitely hire again for our kitchen refit.
Public evidence profile
Robertson Heating and Plumbing
Trust Score
26out of 100
26 out of 100, with a caution: newest review we found is from September 2020. Weigh that age against the score.
- Rated 4.9 from 5 reviews
Newest review September 2020
How this score is worked out
Rating4.9 / 5
Review volumeLow · 5
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say21.1 of 60
Independent checks0 of 30
Track record5.3 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them0 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- Checkatrade5 reviews · 4.9 avg
Detailed reviews
These are the individual reviews we hold for Robertson Heating and Plumbing, including the highlights above. The 5 headline total is the review volume reported across public review sources.
The team are a pleasure to deal with. John takes great pride in his work and will take the time to work out the best way to deliver the job, no shortcuts with this plumber! John's attention to detail and great attitude in getting it right is applauded. Cannot recommend them highly enough.
Clear plan of action put in place and any snags arising once the work was commenced were clearly explained and a solution offered. Clean, tidy and efficient work undertaken by John who worked hard throughout the job. Constant communication from John and his office ensured up to date information regarding the work and any delays in the progress of the job. I would highly recommend this company.
Local context
Rated 4.9, in line with the local average for plumbers in Livingston
Across 8 plumbers in Livingston, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Robertson Heating and Plumbing before you contact them.
Run Cowboy Checker →Good to know
Common questions about Robertson Heating and Plumbing
Is Robertson Heating and Plumbing a legitimate business?
Robertson Heating and Plumbing has 5 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Robertson Heating and Plumbing?
Robertson Heating and Plumbing has 5 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Robertson Heating and Plumbing's reviews are genuine?
Robertson Heating and Plumbing's 5 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Robertson Heating and Plumbing been trading?
Robertson Heating and Plumbing has been reviewed on public sources since 2018.