- Source checked
- 26 Jun 2026
Public evidence profile · Checked May 2026
Roofing & Gutters Direct
Credentials & registries
TrustATrader Approved
Trust Score
55out of 100
- Rated 4.9 from 271 reviews
- 1 credential shown
Worth checking: NFRC Competent Person Scheme (CompetentRoofer)
How this score is worked out
Rating4.9 / 5
Review volume271
Independent sources1 independent public source
Credentials1 credential shown
How this score is made up
What customers say45.9 of 60
Independent checks4.1 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0.7 of 10.3
- Ways to reach them3.4 of 3.4
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 5.1
- Photos of their work0 of 4.3
- Industry recognition0 of 1.7
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Roofing & Gutters Direct
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Roofing & Gutters Direct →Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
From customer reviews
What customers consistently say
Recurring themes from 75 customer reviews on TrustATrader.
Respectful and tidy in your home: “Any rubbish was kept well contained and cleared immediately.” · TrustATrader, 22 Jan 2025
“the quality of the work was excellent and the job was completed quickly and efficiently.” · TrustATrader, 10 Mar 2026
“From start to finish the work was excellent” · TrustATrader, 5 Feb 2026
“Excellent repair which has solved the Problem” · TrustATrader, 10 Nov 2025
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- TrustATrader271 reviews · 4.9 avg
Highlights
“Went through 4 quotes tried this company and very happy with that decision. Happy to recommend.”
“Had the team round to install new fascia’s and gutters and couldn’t fault them left the site as it was when they arrived and were faultless Highly recommend”
“Its really an amazing experience with these guy”
Detailed reviews
These are the individual reviews we hold for Roofing & Gutters Direct, including the highlights above. The 271 headline total is the review volume reported across public review sources.
Job was well organised, the crew explained exactly what they intended to do and executed the work in a timely manner without any safety issues.
Highly recommend family run business very efficient and tidy. Would definitely recommend
Just brilliant! A great family business A pleasure to do business with Great value for money
Jason replaced a gutter bracket at a convenient time and at the agreed price. Gave me advice on other potential problems.
From start to finish the work was excellent,everyone work really hard and were very professional, would highly recommend.
Read the other 10 detailed reviews on this pageShow fewer reviews
Had a few companies quote for the works and went with this one, very pleased with that decision and will be happy to recommend to any potential new customers.
I contacted Jason for a quote to repair and leaking bay roof. he came round the same day to take a look and provide a quote. the work was carried out promptly and to a high standard. his team are polite, clean and tidy. I'd highly recommend them and would not hesitate to use them again in the future
So pleased with the work these guys have done. Came to clean the gutters and discovered a huge hole in the roof. Organised everything. Very quick. Would highly recommend. Thanks again.
Very high quality work, friendly bunch and easy to communicate with, paid the price we agreed.
Work completed quickly and looks very good. Responsive, helpful and kept me informed of what was going on.
Good diagnosis of where the leak was Coming from on flat roof and gullies Excellent repair which has solved the Problem, James makes it look easy But that only comes with 25 years Of experience Many thanks
I found Jason and James on Trust a Trader, after being let down by another roofer. They dealt with my enquiry quickly, quoted the same day and did the work two days later. Their prices are reasonable and we’re happy with the roof and gutter repairs.
Very efficient and knowledgeable.
Jason & James were prompt to reply to to my enquiry. They are very friendly & supportive guys and we're very understanding of my tricky circumstances. They were quick at getting extra scaffolding sorted & returning to do urgent work on roof tiles which they spotted whilst fitting guttering for me.
Really happy with the work completed on my foot in Crawley
Local context
Rated 4.9, in line with the local average for roofers in Crawley West Sussex
Across 24 roofers in Crawley West Sussex, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Public evidence last checked May 2026
About
Roofing & Gutters Direct are a professional, reliable roofing company with unrivalled expertise in the industry. With over 27 years’ experience, we...
What this business says about itself
From their own website
What this business says about itself
- Insurance: fully insured
- Areas served: Crawley, Burgess Hill, Brighton, Horley, Haywards Heath
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
Recently reviewed25 reviews in the last 12 months.
Website online sinceTheir website domain has been registered since 2014, according to the public domain registry. This dates the website, not necessarily the business.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
Verify at the sourceCheck them yourself
Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.
Check the CompetentRoofer registerNever agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note. That is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee, not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Want an extra legitimacy check? Run the Cowboy Checker on Roofing & Gutters Direct before you contact them.
Run Cowboy Checker →Good to know
Common questions about Roofing & Gutters Direct
Is Roofing & Gutters Direct a legitimate business?
Roofing & Gutters Direct has 271 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Roofing & Gutters Direct?
Roofing & Gutters Direct has 271 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Roofing & Gutters Direct's reviews are genuine?
Roofing & Gutters Direct's 271 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Roofing & Gutters Direct had recent public reviews?
Roofing & Gutters Direct has 25 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Roofing & Gutters Direct qualified and accredited?
We hold 1 independently sourced credential for Roofing & Gutters Direct, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
Is Roofing & Gutters Direct insured?
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
What areas does Roofing & Gutters Direct cover?
They state on their own website that they cover Crawley, Burgess Hill, Brighton, Horley, Haywards Heath. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was Roofing & Gutters Direct's website registered?
Roofing & Gutters Direct's website has been online since 2014, according to the public domain registry. This dates the website, not necessarily when the business began trading.