Public evidence profile
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Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
What their website advertises:
What customers mention:
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
Lists emergency callout on Checkatrade for these jobs:
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
The hours this business publishes online, handy for knowing when to call. Confirm before you set off.
Recurring themes from 150 customer reviews across 2 review sources.
Respectful and tidy in your home: “The engineer managed to carry out the work despite our three large golden retrievers wanting to play with him.” · Checkatrade, 12 Feb 2026
“A lovely lady called Jenny dealt with my enquiry and arranged for and engineer to service my boiler within a couple of days.” · TrustATrader, 6 May 2026
“Lucy who was very helpful in organising the installation” · TrustATrader, 9 Apr 2026
“They always have good communication” · Checkatrade, 22 Mar 2026
“The young man was punctual” · TrustATrader, 6 May 2026
“the engineer turned up on time” · Checkatrade, 28 Mar 2026
“prompt arrival” · Checkatrade, 22 Mar 2026
“the engineer was extremely thorough.” · Checkatrade, 22 Mar 2026
“Lewis the engineer fitting the new boiler was also very friendly and highly efficient.” · TrustATrader, 20 Mar 2026
“High quality work” · Checkatrade, 9 Mar 2026
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Rowlen Boiler Services Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 10 years on the register also points to an established business rather than a brand-new one.
These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.
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These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
“I don't normally write reviews but from my initial enquiry to completion of work this service was second to none. A lovely lady called Jenny dealt with my enquiry and arranged for and engineer to service my boiler within a couple of days. The engineer she sent is a real credit to Rowlen Boiler Services. The young man was punctual, polite and he respected my home. He was very thorough when carrying out the service. I have no hesitation in highly recommending company.”
“I have had a new Heat Pump installed for a Swimming Pool. I had never used Rowlen Boilers before, and they have been a great organisation to deal with throughout. This ranges from Tommy who provided the quotation, to Lucy who was very helpful in organising the installation, through to Gavin who installed the pump. Friendly, pragmatic, effective and easy to deal with. I would definitely recommend them based on my experience.”
“Excellent the engineer turned up on time explained everything he done to the boiler and showed me , and was very tidy in his work would 100% use again also Lucy in the office was very helpful”
These are the individual reviews we hold for Rowlen Boiler Services Ltd, including the highlights above. The 461 headline total is the review volume reported across public review sources.
With gave 2 boilers. Rowlen boiler services have regularly serviced them for several years now , they have fully replaced one boiler and done some repair work on the other. They always have good communication, prompt arrival, friendly service, decent pricing.
Jenny from the team was fantastic and really helped out with how easy it was to book with them. They are very flexible and understood the situation at hand. Would recommend! Thanks everyone!
I always use Rowlen to service my boiler. They provide a friendly, professional service every time. I thoroughly recommend them.
Almost excellent. The initial interaction with Lucy who booked the appointment was efficient and great. My boiler service was booked for “late morning / Lunch time”, but didn’t turn up until 6pm :(. The guy who serviced my boiler was great, however he didn’t have a standard part with him (Honeywell Valve Actuator), so he wasn’t able to repair the heating that also needed looking at. I would however use Rowling again.
Very polite, punctual and helpful.
Came very promptly after my call and dealt with the problem quickly so my boiler could work again.
Great job done
Second time I used Rowlen in a few months because of excellent work the first time. I had an emergency that maintenance contract could not/did not want to address. Contacted Rowlen after hours - promised to get somebody out the next afternoon to inspect. Kept to their word and resolved the problem while on site - which ran into the evening. I was kept informed of expected later arrival of engineer, reported back the next day with explanation of what was needed to resolve the issue. While there, also noticed a slow running drainpipe and cleaned it. Friendly people that gets the job done.
The team were really great from the initial visit to the work being done, communication was really clear throughout. Would recommend
High quality work and lovely people both for simple plumbing and complicated underfloor heating manifold and boiler issues. Any concerns fully and cheerfully dealt with. Have used them for several years and fully recommend.
Rowlen sorted out my boiler last year after another company had damaged it, and they are now my trusted company for boiler servicing and repairs.
Really great service - responsive, came back when there were further issues the next day, and the engineer even offered to support with picking up electric heaters when it was clear the boiler couldn’t be fixed. Highly recommend.
I’ve used Rowlen Boiler Service three times now for boiler servicing and a gas safety check. I’ve been very impressed with the ease of booking an appointment, the courtesy, time keeping and knowledge of the engineers that visit, the quality of the workmanship and the cost. My experience with other companies has been mixed at best so I am delighted that I’ve found a company I can trust to do a great job
Lucy in the office was extremely helpful and reassuring and arranged everything with our tenants. The engineer turned up on time and was very capable, highlighting that the cooker needed replacement. Lucy sourced one and after clearing it with us ordered it and arranged it to be delivered and fitted, with the tenant. All work was completed in a very professional manner and we were kept fully informed. The cost was very good and exactly as quoted. I would definitely recommend Rowlen as we had excellent customer service as Lucy went that extra mile for us. Thank you, a very satisfied customer.
Across 79 gas engineers in Sutton, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
Rowlen Boiler Services Ltd has been vetted and approved by TrustATrader. Covering Surrey, South and West London
Listed on public sources or the business's own website; check directly that they cover your job before you book.
The areas they list covering on a public directory; confirm they cover your address before you book.
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Accreditations it displays. Confirm each is current on the official register before you hire:
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterWant an extra legitimacy check? Run the Cowboy Checker on Rowlen Boiler Services Ltd before you contact them.
Run Cowboy Checker →They state on their own website that same day response within the hour. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
As of 29 Jul 2026, we hold 461 independent reviews across Checkatrade, TrustATrader and Which? Trusted Traders for this business, and Companies House lists (no. 10541236) as active, checked 20 Jul 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
Rowlen Boiler Services Ltd has 461 public reviews, averaging 5 out of 5, gathered across 3 review sources. You can read the individual reviews and where each came from in the reviews section above.
On Checkatrade, customers rate Rowlen Boiler Services Ltd by category: Reliability 4.9 out of 5, Communication 4.9 out of 5, Quality of work 4.9 out of 5. These are per-category scores from real published reviews. They show where Rowlen Boiler Services Ltd is strongest, not just the overall average.
Rowlen Boiler Services Ltd's 461 public reviews are gathered and cross-checked across 3 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Rowlen Boiler Services Ltd has 167 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
We hold 14 independently sourced credentials for Rowlen Boiler Services Ltd, including Gas Safe Register, REFCOM (F-Gas register), Which? Trusted Trader, CIPHE. Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.
Rowlen Boiler Services Ltd is a registered business on Companies House (company number 10541236), incorporated 28 Dec 2016, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
They state on their own website that 12-month Guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
Rowlen Boiler Services Ltd lists specialist services including Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Safety Checks - CP12, General Plumbing. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
They state on their own website that they cover London, Surrey. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
Recognition · from the public record
These describe public evidence MyTrustedTraders held at the stated dates. They are not independent awards, they cannot be bought, and they do not change this business's Trust Score or search position. How milestones are measured
