“Very happy with the work completed by my electrician, Mark. He paid attention to details, solved problems that arose. Everything works well and looks good. He communicated what he was doing, and left the place clean and tidy.”
Public evidence profile
RY Group
Newest review we found is from May 2024.
No Trust Score yet
- Rated 4.9 from 2,340 reviews
Newest review May 2024
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade2,340 reviews · 4.9 avg
Highlights
“The process was seamless, i was booked in straight away and sooner than was expected. Will was polite, professional and really helpful. Very impressed. Will continue to use Rygas in the future for business and personal use. Thank you.”
“Matt Dulake was very friendly turned up on time and did a good job relocating my stopcock.”
Detailed reviews
These are the individual reviews we hold for RY Group, including the highlights above. The 2,340 headline total is the review volume reported across public review sources.
My shower pump was not working and it need to be replaced. Engineer has arrived on time and and completed the work as per the quote.
Verified by CheckatradeServicing and fixing a boiler, with some replacement parts.
Ry Group were very quick to respond. Their teams were polite and professional and they came and fixed the issue very quickly.
Verified by CheckatradeGarden lighting
Great work - Mark diagnosed the problem and suggested a future proof set up that should prevent any issues in the long run. It was great to see some thought had gone into the work and that the right parts had been bought. Very impressed.
Blocked kitchen sink backing up water
Kevin 7was great. He explained what he was doing when diagnosing the problem and how to fix it. He was friendly and worked efficiently. He also kindly cleaned up and tidied up when the work was completed. He did a great job. Highly recommend.
Verified by CheckatradeDrainage repair
Kevin and Dan did a cracking job! They excavated around the manhole that Kevin's previous visit with the CCTV kit had ascertained was the problem. They quickly ascertained the issues and fitted replacement parts to the manhole to prevent the ingress of soil that had caused a small subsidence on the driveway. The block paving driveway was replaced neatly and tidily and the whole job took comfortably less than a day. Overall, very happy!
Read the other 10 detailed reviews on this pageShow fewer reviews
Verified by CheckatradeShower/Bath tap fitting
Quick to contact me and provide a quote for the works, they were able to book me in quickly. The plumber was really friendly and efficient. I was happy with the service and price paid. All efficient and easy to deal with.
Verified by Checkatrade
The electrician arrived right on time, completed all work required very efficiently and in general was lovely to deal with.
Verified by Checkatrade
Kevin did a thorough job inspecting the drainage pipes with the CCTV camera and ascertained that the subsidence issue was not related to a fault with them. He did discover an old capped manhole that he believes was not properly sealed and has recommended that the area of the driveway is dug up to fully investigate and resolve the issue. He'll be back next week!
Verified by CheckatradeElectrical & gas check
Prompt and efficient work, friendly with clear explanations and practical advice on further work
Verified by Checkatrade
A reasonable quote was provided in advance. They were able to call out at my convenience and kept me informed via email and SMS. The plumber was polite, tidy and efficient. The repair was quickly sorted and I'm really pleased with the result.
Verified by CheckatradeFan Oven not working
In our double oven, the bigger fan Oven stopped working. It was a gamble to call out RY or go direct to the manufacturer as its 11 years old. The RY booking process was simple and the engineer called before arrival. He pulled out the Oven, sorted and repaired the issue within 15 minutes, Great stuff and only £5 above the call out charge (£98 inc VAT) If he had said that parts were required and I was looking at £150 I would not have blinked, so for honesty, timekeeping and communication, this was a 5* performance and would recommend. Regards Des
Verified by Checkatrade
Jamie was very polite, courteous, knowledgeable, professional and organised. He undertook the trace minimising the amount of damage necessary to the walls and was very thorough in his work. He explained all his investigations and conclusions and identified the issue. Dealing with Jamie and Ry Group was a very positive experience. I highly recommend them.
Verified by CheckatradeImmersion heater element replacement
Professional, prompt, reasonable price.
Verified by CheckatradeSaniflo / Macerator Blockage
Fantastic service - responded to query instantly, could arrange a call out to my convenience, affordable, the plumber sorted the problem quickly and explained the process. Highly recommended.
Verified by CheckatradeElectric wiring
I booked to have an electrician on two separate occasions. Having taken time off they cancelled on the day at very short notice (one hour before, and during the booked out time). I believe they contract out the work, they do not use their own engineers.
From customer reviews
What customers consistently say
Recurring themes from 150 customer reviews on Checkatrade.
Customers who keep coming back: “I've used them several times and always been pleased with the work.” · Checkatrade, 20 Feb 2024
Respectful and tidy in your home: “Kevin arrived on time and was polite and friendly from the off, always slipping on shoe covers” · Checkatrade, 30 Apr 2024
“Engineer has arrived on time and and completed the work as per the quote.” · Checkatrade, 31 May 2024
“Matt Dulake was very friendly turned up on time and did a good job relocating my stopcock.” · Checkatrade, 21 May 2024
“Did the job quickly, turned up on time, very professional.” · Checkatrade, 21 May 2024
“Engineer has arrived on time and and completed the work as per the quote.” · Checkatrade, 31 May 2024
“Everything works well and looks good.” · Checkatrade, 30 May 2024
“Kevin and Dan did a cracking job!” · Checkatrade, 14 May 2024
“He paid attention to details, solved problems that arose.” · Checkatrade, 30 May 2024
“Mark diagnosed the problem and suggested a future proof set up that should prevent any issues in the long run.” · Checkatrade, 24 May 2024
“They quickly ascertained the issues and fitted replacement parts to the manhole” · Checkatrade, 14 May 2024
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
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About
In New Malden.
Independent checks
About this business
How long they've really been tradingOperating since at least 2010 (16 years), according to an independent source, not just their own word.
First public review2010Website online since2020
Your own checks
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Common questions about RY Group
Is RY Group a legitimate business?
RY Group has 2,340 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about RY Group?
RY Group has 2,340 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know RY Group's reviews are genuine?
RY Group's 2,340 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
When was RY Group's website registered?
RY Group's website has been online since 2020, according to the public domain registry. This dates the website, not necessarily when the business began trading.