“Sam fitted a new pump to my underfloor central heating and serviced my boiler. I'm very happy with the work he did, the price was excellent and Sam's just a great guy, polite and helpful and you can tell he cares about doing a job right. He checked up afterwards to make sure I was happy with everything too. I'd recommend him to anyone and I'll definitely be using him in the future.”
Public evidence profile
S Hancock Plumbing and Heating
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade93 reviews · 5.0 avg
Highlights
“After Britsih Gas tried telling me I needed a new boiler (£3,000), somone recommended Sam Hancock to me. He informed me all i needed was a new pump (£300). Needless to say, he took over the servicing of my central heating (half the price of British gas and more competently done). When Sam told me I needed a new boiler six years later (£1,800, plus new thermostats and piping along the side of the house), only one person was going to get the job. Sam doesn't do work that doesn't need doing, never over charges, and thoroughly checks all work. No one else gets to work on my central heating.”
Detailed reviews
These are the individual reviews we hold for S Hancock Plumbing and Heating, including the highlights above. The 93 headline total is the review volume reported across public review sources.
Sam fitted a new pump to my underfloor central heating and serviced my boiler. I'm very happy with the work he did, the price was excellent and Sam's just a great guy, polite and helpful and you can tell he cares about doing a job right. He checked up afterwards to make sure I was happy with everything too. I'd recommend him to anyone and I'll definitely be using him in the future.
After Britsih Gas tried telling me I needed a new boiler (£3,000), somone recommended Sam Hancock to me. He informed me all i needed was a new pump (£300). Needless to say, he took over the servicing of my central heating (half the price of British gas and more competently done). When Sam told me I needed a new boiler six years later (£1,800, plus new thermostats and piping along the side of the house), only one person was going to get the job. Sam doesn't do work that doesn't need doing, never over charges, and thoroughly checks all work. No one else gets to work on my central heating.
Local context
Rated 5.0, above the local average for plumbers in Burton-on-Trent
Across 9 plumbers in Burton-on-Trent, the typical rating is 4.3 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Plumber in Burton-on-Trent.
Services they list
Bathroom & Kitchen PlumbingBlocked BathsBlocked SinksBlocked ToiletsGeneral PlumbingPipe FitterPlumbing RepairsPower FlushingRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationRadiator Thermostat Valve Repair
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Burton-on-Trent
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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Common questions about S Hancock Plumbing and Heating
Is S Hancock Plumbing and Heating a legitimate business?
S Hancock Plumbing and Heating has 93 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about S Hancock Plumbing and Heating?
S Hancock Plumbing and Heating has 93 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know S Hancock Plumbing and Heating's reviews are genuine?
S Hancock Plumbing and Heating's 93 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does S Hancock Plumbing and Heating specialise in?
S Hancock Plumbing and Heating lists specialist services including Bathroom & Kitchen Plumbing, Blocked Baths, Blocked Sinks, Blocked Toilets, General Plumbing, Pipe Fitter. If your job is one of these, look for it in their listed services or ask them to confirm for your project.