“his work was fast and to a very high standard” · Checkatrade, 21 Jan 2026
“The quality of the installation is excellent” · Checkatrade, 19 May 2025
Public evidence profile
Sapphire Gas & Heating
Emergency callout
Central Heating Repair
Trust Score
51out of 100
- Rated 5.0 from 63 reviews
- Reviewed 6 months ago
How this score is worked out
Rating5.0 / 5
Review volume63
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say37.6 of 60
Independent checks8.6 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 10.1
- Ways to reach them8.6 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Sapphire Gas & Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Sapphire Gas & Heating →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Central Heating Repair
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 4 customer reviews on Checkatrade.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade63 reviews
Highlights
“Five months ago Andy came to view our ~15yo boiler, which was showing an error code and banging on startup. He managed to get the boiler working again and advised us that, given its age, it would be wise to replace the entire unit as opposed to spending any more money servicing/repairing it. It shut itself down for good recently, so we shopped around for quotes to replace. Andy's price was very competitive, his work was fast and to a very high standard, and he gave lots of good advice re. maintenance and the Hive system going forward. Wouldn't hesitate to recommend him.”
“I couldn’t be more pleased with the work carried out by Andy. From start to finish, the service was outstanding. He replaced all my radiators with great efficiency, professionalism, and care. He took the time to explain everything clearly, worked tidily, and showed real attention to detail. The quality of the installation is excellent, and the difference in warmth and comfort is immediately noticeable. It’s a delight to find someone so reliable, courteous, and skilled — I would highly recommend him to anyone needing heating or plumbing work. Thank you for a fantastic job!”
“Andy did a very professional job working through the house to certify the gas to all parts of the house and as well as the boiler. Pleased with the job he did and will get him back again next year.”
Detailed reviews
These are the individual reviews we hold for Sapphire Gas & Heating, including the highlights above. The 63 headline total is the review volume reported across public review sources.
Five months ago Andy came to view our ~15yo boiler, which was showing an error code and banging on startup. He managed to get the boiler working again and advised us that, given its age, it would be wise to replace the entire unit as opposed to spending any more money servicing/repairing it. It shut itself down for good recently, so we shopped around for quotes to replace. Andy's price was very competitive, his work was fast and to a very high standard, and he gave lots of good advice re. maintenance and the Hive system going forward. Wouldn't hesitate to recommend him.
I couldn’t be more pleased with the work carried out by Andy. From start to finish, the service was outstanding. He replaced all my radiators with great efficiency, professionalism, and care. He took the time to explain everything clearly, worked tidily, and showed real attention to detail. The quality of the installation is excellent, and the difference in warmth and comfort is immediately noticeable. It’s a delight to find someone so reliable, courteous, and skilled — I would highly recommend him to anyone needing heating or plumbing work. Thank you for a fantastic job!
Andy did a very professional job working through the house to certify the gas to all parts of the house and as well as the boiler. Pleased with the job he did and will get him back again next year.
Local context
Rated 5.0, in line with the local average for gas engineers in Horsham
Across 12 gas engineers in Horsham, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Horsham, West Sussex.
Services they list
Gas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12LPG Boiler InstallationLPG Central Heating InstallationLPG Central Heating Servicing / RepairSmart Thermostats
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
HorshamWest Sussex
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterBy law, anyone working on your gas appliances must be on the Gas Safe Register. Ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Want an extra legitimacy check? Run the Cowboy Checker on Sapphire Gas & Heating before you contact them.
Run Cowboy Checker →Good to know
Common questions about Sapphire Gas & Heating
Is Sapphire Gas & Heating a legitimate business?
Sapphire Gas & Heating has 63 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Sapphire Gas & Heating?
Sapphire Gas & Heating has 63 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Sapphire Gas & Heating's reviews are genuine?
Sapphire Gas & Heating's 63 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Sapphire Gas & Heating specialise in?
Sapphire Gas & Heating lists specialist services including Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Cooker Installation, Gas Safety Checks - CP12. If your job is one of these, look for it in their listed services or ask them to confirm for your project.