Sargeant Heating & Gas

Got a quote for a new boiler installation. accepted. told "be round wednesday". miss a call early monday morning, "you didnt answer so it wont be today now" turned up thursday instead - no worries. boiler swapped, good chat, quick work, good price. our thermostat wasnt connecting to the boiler properly. Messaged Luke, 1st March, said he would be round on 3rd. no show, no message. got an excuse after I messaged but then still no show 2 weeks later. messages being ignored, no response, had to get someone else out to correct the wiring - luckily it took them 2 mins.

We were very happy with Luke’s responsiveness as well as the installation. With his experience the installation was complete in just half a day. All the other tradesmen made it seem like a big deal to clean/flush our hot water tank and install the new boiler that they were estimating 1-1.5 days of work. Luke also helped us identify a plumbing issue that hadn’t been resolved for years. Numerous plumbers who had visited us were fazed by the Hansgrohe system we had installed and couldn’t identify the issue with our Raindance shower.

Such a personal and professional service!! Complete new boiler installed and moved rooms and all new radiators installed. Nothing was too much trouble. Kept me informed of everything during the process. Would HIGHLY recommend this company.