
Public evidence profile
Secure A Home Ltd
About Secure A Home Ltd
Hi, our names are Austyn and Jess and we are a husband and wife team who own a small company called Secure A Home. We have been trading since August 2016. Austyn has a wealth of knowledge in the industry as he has been fitting doors and windows for over 20 years. We have a facebook page with an array of photos and reviews of our work, and we pride ourselves on our attention to detail and excellent customer service. We have joined forces with HomePro to provide our valued customers extra piece of mind with an insurance backed guarantee. We are also members of Certass, meaning we can provide out customers with a certificate of work after installation. As well as this we are also on Checkatrade. Our website address is www.secureahomeuk.co.uk
What customers say about Secure A Home Ltd
Highlights
"Austyn and his team were faultless. We were after a new front door. He came round quickly after our enquiry to talk through what we wanted and gave us all the options. He was polite and pleasant throughout. He sent over the specs and pricing within 24 hours and once we decided what we wanted, a date was set for fitting that suited us. The team arrived on time and completed the job in just 3 hours. The quality of the material and workmanship is excellent. We are really satisfied and will be getting them back for more jobs in the future."
"Just had replacement french doors and garage window done by secure a home. Already had a new front door and replacement conservatory with all weather roof from them. Can't praise them highly enough. From quote to finishing the work. Treated with absolute respect and kindness throughout. Nothing too much trouble. And they leave the place so clean afterwards. Thankyou Austyn, Jess, Josh and Sam. See you again soon."
"Excellent service from Austyn, Jess and the team from start to finish. Good comms throughout. Work completed with a day and a half in hand and to a high spec. Really pleased with the outcome and all the debris from the old conservatory, soffits, fascias and guttering was cleared away. Austyn even replaced some guttering from my garage which was causing a leak. Can't recommend this company enough!"
Detailed reviews
Austyn and his team were faultless. We were after a new front door. He came round quickly after our enquiry to talk through what we wanted and gave us all the options. He was polite and pleasant throughout. He sent over the specs and pricing within 24 hours and once we decided what we wanted, a date was set for fitting that suited us. The team arrived on time and completed the job in just 3 hours. The quality of the material and workmanship is excellent. We are really satisfied and will be getting them back for more jobs in the future.
Just had replacement french doors and garage window done by secure a home. Already had a new front door and replacement conservatory with all weather roof from them. Can't praise them highly enough. From quote to finishing the work. Treated with absolute respect and kindness throughout. Nothing too much trouble. And they leave the place so clean afterwards. Thankyou Austyn, Jess, Josh and Sam. See you again soon.
Excellent service from Austyn, Jess and the team from start to finish. Good comms throughout. Work completed with a day and a half in hand and to a high spec. Really pleased with the outcome and all the debris from the old conservatory, soffits, fascias and guttering was cleared away. Austyn even replaced some guttering from my garage which was causing a leak. Can't recommend this company enough!
We have had all our windows replaced with Secure A Home. We also had a new French door and upvc door. Right from the quote stage to the completion of the work the customer service has been excellent. Knowledge around the best approach with doors and windows was great and no attempt to oversell, very much interested in making sure everything was what we wanted. Very reasonable pricing for the work that has been completed. The team were very pleasant and hard-working while completing the work. Finished earlier than expected and made sure all waste was removed. Clearly take pride in what they do. Excellent service and would recommend.
Very professional from start to finish Prompt and on time Knew exactly what the windows would look like as Austin sent me a detailed quote with diagrams and pictures of what the windows would look like and all the details of openings colour of handles etc The three sitters were on time polite and cleaned up after themselves , nothing was to much trouble for them every where was left spotless after fitting Considering that they removed two large bay windows and three other large windows none of the render was disturbed and any odd little patches were filled in and finished off Even the wallpaper on the inside was in tact, amazing they are so careful All old windows and waste was taken away each day which was brilliant no waste hanging around I’m very pleased with the windows they look great and overall would recommend them to anyone and won’t hesitate to use them again , there a local family firm exactly what I was looking for, no pressure selling like some of the bigger firms excellent
After using Secure A Home last year for my parents bungalow)new windows and front door) it was a no brainer on who to contact for our own new front door. Endurance composite front door fitted today by Austyn. Excellent communication and professionalism throughout. Quality products and exceptional workmanship. We absolutely love it, thank you
This is the third time we’ve used Secure A Home. We will always pick them to help with home improvements, they’re easily the best. The work they did for my parents was completed to the usual very high standards by Austyn and his amazing team. What sets them apart is the care they have for their customers and the drive to do the best job. Thank you for the great work as always.
Today saw the completion of a new composite front door. I found Secure a Home on Checkatrade. From start to finish Austyn has been extremely helpful, offering advice and guiding us through everything. The door is very good quality and the service has been outstanding. All telephone calls were dealt with promptly. Austyn and Alfie arrived exactly when they said they would. The work was of excellent standard with nothing left to chance, Austyn was very fastidious. I have every faith in the completed job and would not hesitate to use this company again, I cannot recommend them highly enough. Thankyou very much Austyn and Alfie.
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