“Had a problem with the shower controller coming away from the wall. Chris came out very quickly and put it back properly straight away. So pleased and relieved.”
Public evidence profile · Checked May 2026
Shaw's Plumbing & Heating Ltd
Credentials & registries
2 credentials shown
No Trust Score yet
- Rated 4.9 from 339 reviews
- 2 credentials shown
Newest review January 2025
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- TrustATrader339 reviews · 4.9 avg
Highlights
“Shaw's sent an email reminding us that our annual boiler service was due. A date and cost was agreed. Chris turned up when Angelo said he would. From the first email contact, we were kept informed by Angelo and Chris explained the works he was carrying out during his time with us. They were very efficient and we will certainly use their services again.”
“Efficient, friendly and reliable”
Detailed reviews
These are the individual reviews we hold for Shaw's Plumbing & Heating Ltd, including the highlights above. The 339 headline total is the review volume reported across public review sources.
Plumber arrived at the appointment time and carried out the repair quickly and efficiently.
Brilliant staff
Excellent service and work
I have used Shaws for the past couple of years. They are so professional and such a joy to deal with. They are very reliable too! Thank you, Angelo and Chris and the Shaws team!
Fantastic from the get go - really happy with communication from the very friendly Angelo, to the quote and then the work. Highly recommend!
Read the other 10 detailed reviews on this pageShow fewer reviews
Shaw's Plumbing have a great system. You make the appointment with Angelo and Chris comes and does the work. So Chris can get on with the job instead of fielding calls from other customers. Chris turned up exactly on time. My job was small - replacing the timer on my immersion tank. But Chris also checked the thermostat and found it wasn't working properly either. He was able to replace it on the spot without a further call-out. The quote I was given was what I was charged (plus the thermostat part). Will definitely use again: they're now my preferred heating specialists.
Amazing company! Original chat with Angelo who was a great help, answered all my questions Chris then did a free visit to check everything to ensure we were quoted for the right work. Was quoted for the works and explained what needed doing. Cost of the works was great compared to other companies! Was expecting a much more expensive job but it was within budget. Installation itself was seamless, Chris did an amazing job and explained everything as he went along. Also advised about any other possible issues in the house that may need fixing, which is a bonus! Would highly recommend Chris and Angelo for all your plumbing needs, great company and great guys! A++++
Quick response to our initial enquiry and good communication including clear information re charges, potential issues and possible options. Installation went smoothly and are pleased with the end result. On the basis of this experience, I would not hesitate to recommend.
They turned up on time. Were courteous. Communication was great. Turned out it was a user error to my use of bathroom equipment but only the agreed call out was charged. There was no attempt to make work out of nothing. Would use again.
I had a prompt response from Shaw's to my enquiry which is always a good start. I was advised by email of cost and arrival time of the engineer. He was thorough and kept me informed of the work being carried out. Very efficient. Will definitely contact them again when next needed.
Chris was very thorough and quickly diagnosed that there were multiple issues causing our toilet to leak. He kept us informed of the cost and worked quickly to resolve the problems. I would definitely recommend.
Excellent work and very happy. Would happily recommend.
Excellent work, friendly and knowledgeable. Would definitely recommend and very happy.
Excellent communication to explain with recommdations to complete all work. Very reliable, confident to use Shaw's plumbing again. Excellent, professional work.
Excellent, quick response, identified and fixed the problem quickly.
From customer reviews
What customers consistently say
Recurring themes from 69 customer reviews on TrustATrader.
“They are very reliable too!” · TrustATrader, 24 Mar 2023
“Chris turned up exactly on time.” · TrustATrader, 7 Feb 2023
“turn up when they say they will” · TrustATrader, 29 Nov 2021
“Chris came out very quickly” · TrustATrader, 14 Jan 2025
“In less than 24hrs, they’d booked me in and fixed my (non-urgent) toilet problem.” · TrustATrader, 17 May 2023
“Excellent, quick response” · TrustATrader, 28 Jun 2022
Credentials and checks
Credentials, licences and vetting
Credentials and associations
2Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 27 Jun 2026
- Source checked
- 26 Jun 2026
From TrustATrader
TrustATrader profile facts
Insurance listed on TrustATrader:
- Source-listed cover: Churchill; verified 28 May 2025
This information comes from their TrustATrader profile. Confirm current cover, membership, and job terms directly before hiring.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Public evidence last checked May 2026
About
Shaw's Plumbing & Heating Ltd are based in Aylesbury, Buckinghamshire and have over 25 years experience in the plumbing industry, offering our customers all...
What this business says about itself
From their own website
What this business says about itself
See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab) · Facebook (opens in new tab)
- Emergency availability: 24/7
- Insurance: Fully Insured
- Guarantee: Guarantees on all work
- Experience they state: more than two decades
- Areas served: Aylesbury, Amersham, Chesham, Tring, Wendover, Princes Risborough, Thame, Leighton Buzzard
- Brands they work with: Vaillant
- Good to know: No call-out fee · Fixed pricing
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
- Checkatrade · verify (opens in new tab)
- Vaillant Advance Installer · verify (opens in new tab)
- City & Guilds qualified · verify (opens in new tab)
- NVQ / SVQ qualified · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Independent checks
About this business
How long they've really been tradingOperating since at least 2019 (7 years), according to an independent source, not just their own word.
Website online since2009First public review2019
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Shaw's Plumbing & Heating Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Shaw's Plumbing & Heating Ltd
Is Shaw's Plumbing & Heating Ltd a legitimate business?
Shaw's Plumbing & Heating Ltd has 339 independent public reviews, rated 4.9 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Shaw's Plumbing & Heating Ltd?
Shaw's Plumbing & Heating Ltd has 339 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Shaw's Plumbing & Heating Ltd's reviews are genuine?
Shaw's Plumbing & Heating Ltd's 339 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Shaw's Plumbing & Heating Ltd qualified and accredited?
We hold 2 independently sourced credentials for Shaw's Plumbing & Heating Ltd, including Gas Safe Register, Public liability insurance (verified by TrustATrader). Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.
Is Shaw's Plumbing & Heating Ltd insured?
They state on their own website that fully Insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does Shaw's Plumbing & Heating Ltd guarantee their work?
They state on their own website that guarantees on all work. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What areas does Shaw's Plumbing & Heating Ltd cover?
They state on their own website that they cover Aylesbury, Amersham, Chesham, Tring, Wendover, Princes Risborough, Thame, Leighton Buzzard. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
When was Shaw's Plumbing & Heating Ltd's website registered?
Shaw's Plumbing & Heating Ltd's website has been online since 2009, according to the public domain registry. This dates the website, not necessarily when the business began trading.