Public evidence profile

Simon Turner Showrooms

RooferExmouth5.084 reviews · 1 independent public source
Credentials & registries
Which? Trusted Trader

No Trust Score yet

  • Rated 5.0 from 84 reviews
  • 1 credential shown

Worth checking: NFRC Competent Person Scheme (CompetentRoofer)

Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.

Trust at a glance

What we can verify about Simon Turner Showrooms

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Completed work

Photos listed as completed work

1 photo

These photos were listed as completed work by the business or a public source. They do not verify workmanship.

Credentials and associations

Credentials and memberships

1

These credentials and memberships are attributed to named public sources. Check the source before relying on them.

From customer reviews

What customers consistently say

Recurring themes from 31 customer reviews on Which? Trusted Traders.

Tidy and cleanQuoted from 3 reviews

they were hard-working (no lunch-breaks!), tidy and cheerful · Which? Trusted Traders, 6 Apr 2026

They were respectful and personable, using dustsheets etc. · Which? Trusted Traders, 24 Sept 2025

all the workers involved left the premises each day clean and tidy. · Which? Trusted Traders, 21 Mar 2025

Source-listed gallery

Photos listed on Which? Trusted Traders

19 photos

These sources do not label every image as completed work. The gallery may include projects, people, logos or certificates, so it does not count as completed-work evidence.

WhatsApp Image 2026-03-04 at 09.41.05 (2).jpeg

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Gas fire in Cast Surround

Exmouth Woodburner

Exmouth Media Wall Simon Turner Showrooms

Exmouth Bathroom Installation Simon Turner Showrooms

Exmouth Media Wall Simon Turner Showrooms

From Which? Trusted Traders

Opening hours

The hours this business publishes online, handy for knowing when to call. Confirm before you set off.

Monday–Friday
8am–5:30pm
Saturday
9am–5pm
Reviews · public evidence

What customers say

These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.

5.0out of 5
84 reviews in public evidenceMost recent review
Customers often mention
  • Friendly & politeMentioned in 44% of reviews we've read
  • Tidy & cleanMentioned in 36% of reviews we've read
  • Fast & efficientMentioned in 32% of reviews we've read
Where these reviews are published
  • Which? Trusted Traders84 reviews · 5.0 avg

Detailed reviews

These are the individual reviews we hold for Simon Turner Showrooms, including the highlights above. The 84 headline total is the review volume reported across public review sources.

Customer in Devon
Customer recommends this business

So very helpful

Our current gas fire and surround were condemned due to their age so we visited Simon Turner's showrooms as didn't just want to order something off the internet as I like to see these products before purchasing. He had a great range and choice and Simon himself is very knowledgeable about his trade. We ordered a new surround and fire but when the fitter came we then found out that neither would be suitable for us. After a call to Simon, we went back to the showrooms the next day and sorted out the correct surround and fire for our needs. There was no issue over this and Simon couldn't have been kinder in trying to sort this out for us. It was purely a misunderstanding. The team that came in were very professional. They removed the old surround and fire and disposed of these items for us too. The new surround and fire will take a little getting used to but it is smart and absolutely ideal for our room. I would definitely recommend Simon Turner.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

Boiler Service

I booked my boiler service about two weeks prior and all communications were very helpful. Mr Browne arrived as scheduled (world speed boat champion!!) and commenced to inspect my boiler. He was very friendly but told me off for removing the boiler cover. His comments were very much appreciated. As an 86 year old pensioner I was not aware of this. He completed his work with confidence and professionalism. I was extremely impressed with his attitude and skill. I would not hesitate to recommend him to anyone and will do so to my friends Thank you

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

Replace existing fireplace

Had to have a replacement fire and surround due to water damage from damaged lead flashing. Existing fire taken out extremely carefully which meant after new gas fire and surround installed I didn’t need to do any redecorating. Lead flashing was replaced and brickwork sealed. Would highly recommend Simon Turner. All work done on time and on the dates stated.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

Execellent job

All work carried out smoothly & efficiently, any problems quickly sorted. very happy with all the work carried out

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Torbay
Customer recommends this business

Great service, lovely new fire and surround

Excellent service from our visit to the showroom through to installation. Simon spent a lot of time with us explaining all the variations in fires and surrounds and helped us choose the ideal combination for our house. We were regularly updated on progress of the order and were able to get removal and preparation works done ahead of install date. Removal and installation teams were friendly and professional and did a great job. We are very pleased with the end result and would highly recommend this firm.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Read the other 15 detailed reviews on this page
Customer in Devon
Customer recommends this business

Great work

Yet again I have engaged Simon Turner Enterprises to do work for me. Fitting one bath room in my home and replacing a shower with a bath in my holiday cabin. The results are beautiful and I’m delighted. I’ll enjoy seeing the craftsmanship for years to come. The bathrooms look wonderful. The fitters/engineers were a pleasure to have around. I would not hesitate to recommend this company to anyone.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

First Class Job

We had an en suite which needed to be either upgraded or replaced. Miles came and explained what needed to be done and how they would do it. We visited the showroom where Claire took us through the options and developed the final costed proposal with start/end dates. Simon and Morgan came on the agreed date and worked through six days to complete the job - they were hard-working (no lunch-breaks!), tidy and cheerful and produced an excellent finished en suite. We are very happy indeed with the result, and regard it as money well spent.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

KITCHEN & CONSERVATORY REFURBISHMENT

From the very first visit, to assess our project, to the completion we had every confidence in Simon Turner's Team. The work began on schedule and progressed smoothly. We were kept informed at every stage and were consulted, as necessary, by the friendly and professional workers. Communication with the office staff was always dealt with in a prompt and friendly manner. The team were very good at recycling all the waste material in a very efficient manner.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

New bathroom

Good service from initial visit to the job being finished. A complete rip out of the old bathroom back to bare walls and a refit with more modern sanitaryware, lighting and new LED mirror. Their tradesmen were very knowledgeable and skilled and friendly and just got on with the job most efficiently. We are very happy with the finished product and are delighted that we had it done. Well done to all at Simon Turner.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

First class service

I have just had my house bathroom refitted by Simon Turner having found them via 'Which?'. The service was outstanding from my initial meeting with Claire in the showroom to completion of the job. Everyone I came across was pleasant, helpful with a real 'can do' attitude. They came the week they promised, the guys on site were friendly, efficient and tidy and I am delighted with result, which came at a very reasonable price. Would definitely recommend!

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

First class experience

Visited the Exmouth showroom to look at electric fires. A very personable lady in the showroom talked us through the options and we duly placed an order for the removal and making good of our existing gas fire, and the installation of a new Dimplex electric fire. Very pleased with the whole process.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in
Customer recommends this business

Great communicators, efficient, knowledgeable and helpful

A new integrated Bosch dishwasher needed to be fitted into our Ikea kitchen. Unfortunately the original builders eight years ago had botched the original installation - looked ok from the front, nightmare at the back/plumbing etc.. Long-ish story short. Simon T. Showrooms took pity on us. Agreed to ‘attach door’ and get it all working. And they achieved it! It sounds so minor but seriously, it turned out to be the installation from hell. From Leeanne at the front desk in the showroom to Kristian who was the main engineer involved. Communications/knowledge/empathy/customer care, it was all there in spades. Every contact from our initial one until our final bill was timely and efficient. I felt charges were reasonable for the time taken too. I don’t know the extent of ST’s working area but suggest contacting them should you have a need of their services. Simon Turner Showrooms, many, many thanks.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

Always excellent service from an excellent team.

I have used Simon Turner's company on many occasions and have always been delighted with the professionalism and competence of the team. Most recent experience was to repair a water leak; the team member attended promptly and repaired the problem with a minimum of fuss. Previously, Simon Turner's installed my new bathroom (brilliant!) and also a new central heating boiler, which they service regularly. All of the staff are helpful and friendly - I would definitely recommend them.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

Woodburner Installation

A fast, efficient and seemless experience from initial phone enquiry onwards - a rarity these days!! Work came in on budget - being disconnection and removal of ugly gas fire and surround, replastering where it had been, removal of an electrical socket and replastering, supply & fitting of hearth and corner wood burner with flue outlet through the roof. Workmen arrived when scheduled - and timescale as scheduled. They were respectful and personable, using dustsheets etc., and happy to answer any daft questions I posed during the work. On completion fire commissoned and tested, plus all health & safety requirements carried out with regards fixing CO2 detector to wall. I am delighted with the finished result and would highly recommend Simon Turner Showrooms to anyone - Thank you

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

Excellent job

Simon Turner and Co renewed the downstairs cloakroom. New loo, new sink. To make good any tile work was in the original quote however the work was that brilliantly conducted there was no damage whatsoever to existing tile work. The work was completed on budget and on time. The loo flushes rigorously and it didn’t before. Simon seems to recruit staff who are businesslike, orderly, organised and pleasant to have in the house. Which is an achievement in itself. He’s definitely not the cheapest, but he is the best.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
4 / 5
Customer in Devon
Customer recommends this business

Delighted with service. Good value and high quality

We were extremely pleased with the work of Simon Turner Bathrooms. Excellent quality and definitely the best quote. Left everything clean and tidy and looking good. Friendly and efficient and quality. Highly recommend.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

power shower replacement

The shower died on 11th August. I chose Simon Turners as my first choice as they were recommended by Which? rather than try 'pot luck' amongst the many 'local" plumbers. I also wished to try truly local rather than nearby. I rang early afternoon today, the 12th, with a brief description of my requirements. A call back shortly thereafter resulted in an acceptable quote ( had done some research) and luckily a cancelled job meant that their engineer could come this afternoon. The work was done quickly, tidily and efficiently as well as very pleasantly within about 2 hours of my initial contact. The company was efficient, friendly and professional throughout. Based on my experience today I can recommend them without reservation.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

Quality team, quality job, quality service.

We had a bath replaced with a walk in shower. We received several quotes from various companies. Simon Turner's was similar to others. However, what was different was the expertise and choice they could offer. We wanted the shower tray to fit exactly the space vacated by the bath. Other companies simply offered us 'off the shelf' trays which were either too short, too narrow, too wide etc. Thanks to their knowledge of the market Simon Turner were able to source an amazing shower tray in black which can be cut to size. The high quality black double shower fitting also looks amazing. Chris and Simon made an excellent job of it and their 'making good' of access points in the walls was outstanding. Just needed a splash of paint from myself. What was really impressive however, was the aftercare service they provided. Some 'creative' plumbing by previous companies had meant there were a few wrong connections made ,through no fault of their own. Once we noticed, a week or so later Simon Turner had someone out within the hour to sort it. Brilliant! You can get other quotes but I have no doubt you will come back to choose Simon Turner.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in North Yorkshire
Customer recommends this business

A no hassle boiler replacement

We used Simon Turner Showrooms to replace our gas boiler. A fitter came round within a day of our request for an estimate to size up the job etc. Within a day we received a competitive quote for a high quality Worcester Bosch boiler which we accepted. We then agreed an installation date suitable to us. The fitting was done efficiently on the day with no fuss. The fitter was polite and ensured all work was carried out as expected and in a timely and tidy manner. Guarantees were sent by email after final payments were made. We would thoroughly recommend this company.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Customer in Devon
Customer recommends this business

Recommend considering this Co

Have used Simon Turner’s company twice. First time was September 2024 to replace an old gas boiler and to fit a wood burner stove. Second time in March 2025 was to renovate two bathrooms. I would highly recommend Simon’s company, the work was carried out to a very high standard, all the workers involved left the premises each day clean and tidy.

Work completed:

Scores listed by Which? Trusted Traders
Customer Service
5 / 5
Quality
5 / 5
Value
5 / 5
Local context

Rated 5.0, in line with the local average for roofers in Exmouth

Across 6 roofers in Exmouth, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.

Sources

Where this information comes from

2 named public sources

Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.

Check dates vary by source. Where we hold a date, the check shows it.

About

South West Energy Efficiency Awards - 2024 Regional Boiler and Heating Installer of the Year In the early 1980’s Simon Turner (proprietor of Simon Turner Showrooms) started out as a self-employed gas engineer working in Exmouth, Devon in the South West of England and supplying gas and electric fires in Somerset, Devon and Cornwall. Since then Simon has worked continuously to build up his business and reputation to become one of the South West’s leading designer, supplier and fitter of bathrooms, kitchens, fires, fireplaces, surrounds, wood burning stoves, and boilers. Simon Turner has steadily increased his staff members over the last three decades and has a fully qualified, experienced and accredited team of engineers working across Devon for him designing and fitting kitchens and bathrooms, installing gas, oil and electric boilers, fires, wood burning stoves and of course servicing and maintaining a range of gas, oil and electric appliances as well as general plumbing services.

Services they list

Boiler installationBoiler repairBoiler servicingGas cooker installationGas fire repair and servicingGas cooker repairGas emergenciesGas safety testing and inspectionImmersion HeatersPower flushingRadiators and central heatingElectric Showers

Listed on public sources or the business's own website; check directly that they cover your job before you book.

What this business says about itself
From their own website

What this business says about itself

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Accreditations it displays. Confirm each is current on the official register before you hire:

These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.

Your own checks

What to check before you hire

Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself

Roofing isn't licensed, so anyone can set up - and it's a trade with more than its share of cowboys. A big re-roof must meet building regulations; CompetentRoofer (the Government-authorised NFRC scheme) registers roofers who can self-certify that, and vets and inspects them at least twice a year. Check they're on it before you hire.

Check the CompetentRoofer register
Never agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note. That is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee, not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.

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Independent checks

About this business

Website online sinceTheir website domain has been registered since 2000, according to the public domain registry. This dates the website, not necessarily the business.
Good to know

Common questions about Simon Turner Showrooms

Is Simon Turner Showrooms a legitimate business?

Simon Turner Showrooms has 84 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.

What do customers say about Simon Turner Showrooms?

Simon Turner Showrooms has 84 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.

How do I know Simon Turner Showrooms' reviews are genuine?

Simon Turner Showrooms' 84 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Is Simon Turner Showrooms qualified and accredited?

We hold 1 independently sourced credential for Simon Turner Showrooms, including Which? Trusted Trader. Each is attributed to the body that issued it in the credentials section. For example, Which? Trusted Trader is Which? Trusted Trader: an endorsement from the consumer champion Which?, given to traders who pass its assessment process.

What does Simon Turner Showrooms specialise in?

Simon Turner Showrooms lists specialist services including Boiler installation, Boiler repair, Boiler servicing, Gas cooker installation, Gas fire repair and servicing, Gas cooker repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.

When was Simon Turner Showrooms' website registered?

Simon Turner Showrooms' website has been online since 2000, according to the public domain registry. This dates the website, not necessarily when the business began trading.