Simon Turner Showrooms

Public evidence profile

Simon Turner Showrooms

Exmouth
4.978 reviews in the current record
Public profile launch summary

Launch summary

Simon Turner Showrooms

South West Energy Efficiency Awards - 2024 Regional Boiler and Heating Installer of the Year In the early 1980’s Simon Turner (proprietor of Simon Turner Showrooms) started out as a self-employed gas engineer working in Exmouth, Devon in the South West of England and supplying gas and electric fires in Somerset, Devon and Cornwall. Since then Simon has worked continuously to build up his business and reputation to become one of the South West’s leading designer, supplier and fitter of bathrooms, kitchens, fires, fireplaces, surrounds, wood burning stoves, and boilers. Simon Turner has steadily increased his staff members over the last three decades and has a fully qualified, experienced and accredited team of engineers working across Devon for him designing and fitting kitchens and bathrooms, installing gas, oil and electric boilers, fires, wood burning stoves and of course servicing and maintaining a range of gas, oil and electric appliances as well as general plumbing services.

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3

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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say

Customer voice from the public record

5 highlights

"It recently became necessary to replace the shower screen in my shower room so at the same time I asked Simon Turner for a quote to also remove the bath from my en-suite bathroom and replace it with a shower. Ryan came to measure up and explained what was entailed in the work. I decided to go ahead and accepted the quote. Martha at the Showrooms was very helpful when choosing colours for materials to fit with the existing tiles and the flooring, which obviously had to be replaced. Simon and Liam came and carried out all the work in a very efficient manner with as little disruption as possible, also removing the materials that were no longer needed and leaving everything clean and tidy. All this took just two and a half days. I am very happy with the end result. Much better than having to climb into the bath for a shower, safer too! Thank you Simon Turner."

Customer in DevonWhich? Trusted Traders5.0 rating

"The door to our shower cabinet seemed to explode early one morning and we contacted Simon Turner about a replacement. Turned out we would need a new cabinet, as spares no longer available. Simon's people turned up on time - were quick & clean, and replaced the replacement cabinet when it was found to be flawed. Altogether a good job - timely and cleared up well afterwards."

Customer in DevonWhich? Trusted Traders5.0 rating

"I cannot speak highly enough of Simon and his team. After living for almost a year with a semi functional bathroom which had been pulled apart to fix a leak and then waiting for someone who let me down to respond, I decided enough was enough and went to see Simon. From day one communication was excellent, I was kept informed of each stage and all my needs were accommodated, everything I asked for was listened to and nothing was forgotten, oh, and they always answer the phone which is a rarity these days. The guys were extremely pleasant, professional and hard working, and kept everything clean and tidy, they knew exactly what they were doing and it all went like clockwork. Everything was ripped out and my entire bathroom replaced including the floor and ceiling, and, a walk in shower instead of a bath. I came home from work after late shift on the Friday night and when I saw how beautiful it was I actually cried, no rough edges or botched bits, everything perfect. The most responsive and professional company I have dealt with in a very long time."

Customer in DevonWhich? Trusted Traders5.0 rating

"Second time we have used them. Good stock in showroom, helpful planning and delightful team fitting the fire. After sales good. We would use them again"

Customer in DevonWhich? Trusted Traders5.0 rating

"Simon was really helpful in planning the new shower in an awkward bathroom. Ben and Brian did a superb job of removing the old bath and replacing it with a fabulous shower cubicle. Would recommend them."

Customer in DevonWhich? Trusted Traders5.0 rating

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Review evidence

Review coverage and highlights

25
Review depth25
Source platforms2
Loaded sample8
Latest dated reviewDates unavailable
Which? Trusted Traders25 reviews · 5.0 avg

It recently became necessary to replace the shower screen in my shower room so at the same time I asked Simon Turner for a quote to also remove the bath from my en-suite bathroom and replace it with a shower. Ryan came to measure up and explained what was entailed in the work. I decided to go ahead and accepted the quote. Martha at the Showrooms was very helpful when choosing colours for materials to fit with the existing tiles and the flooring, which obviously had to be replaced. Simon and Liam came and carried out all the work in a very efficient manner with as little disruption as possible, also removing the materials that were no longer needed and leaving everything clean and tidy. All this took just two and a half days. I am very happy with the end result. Much better than having to climb into the bath for a shower, safer too! Thank you Simon Turner.

Customer in Devon · Which? Trusted Traders5.0

The door to our shower cabinet seemed to explode early one morning and we contacted Simon Turner about a replacement. Turned out we would need a new cabinet, as spares no longer available. Simon's people turned up on time - were quick & clean, and replaced the replacement cabinet when it was found to be flawed. Altogether a good job - timely and cleared up well afterwards.

Customer in Devon · Which? Trusted Traders5.0

I cannot speak highly enough of Simon and his team. After living for almost a year with a semi functional bathroom which had been pulled apart to fix a leak and then waiting for someone who let me down to respond, I decided enough was enough and went to see Simon. From day one communication was excellent, I was kept informed of each stage and all my needs were accommodated, everything I asked for was listened to and nothing was forgotten, oh, and they always answer the phone which is a rarity these days. The guys were extremely pleasant, professional and hard working, and kept everything clean and tidy, they knew exactly what they were doing and it all went like clockwork. Everything was ripped out and my entire bathroom replaced including the floor and ceiling, and, a walk in shower instead of a bath. I came home from work after late shift on the Friday night and when I saw how beautiful it was I actually cried, no rough edges or botched bits, everything perfect. The most responsive and professional company I have dealt with in a very long time.

Customer in Devon · Which? Trusted Traders5.0
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Reviews

Customer review evidence

25 total

Source-refresh labels elsewhere show when MTT last checked the record.

Customer in Devon99.9 rating

It recently became necessary to replace the shower screen in my shower room so at the same time I asked Simon Turner for a quote to also remove the bath from my en-suite bathroom and replace it with a shower. Ryan came to measure up and explained what was entailed in the work. I decided to go ahead and accepted the quote. Martha at the Showrooms was very helpful when choosing colours for materials to fit with the existing tiles and the flooring, which obviously had to be replaced. Simon and Liam came and carried out all the work in a very efficient manner with as little disruption as possible, also removing the materials that were no longer needed and leaving everything clean and tidy. All this took just two and a half days. I am very happy with the end result. Much better than having to climb into the bath for a shower, safer too! Thank you Simon Turner.

Which? Trusted Traders
Customer in Devon99.9 rating

The door to our shower cabinet seemed to explode early one morning and we contacted Simon Turner about a replacement. Turned out we would need a new cabinet, as spares no longer available. Simon's people turned up on time - were quick & clean, and replaced the replacement cabinet when it was found to be flawed. Altogether a good job - timely and cleared up well afterwards.

Which? Trusted Traders
Customer in Devon99.9 rating

I cannot speak highly enough of Simon and his team. After living for almost a year with a semi functional bathroom which had been pulled apart to fix a leak and then waiting for someone who let me down to respond, I decided enough was enough and went to see Simon. From day one communication was excellent, I was kept informed of each stage and all my needs were accommodated, everything I asked for was listened to and nothing was forgotten, oh, and they always answer the phone which is a rarity these days. The guys were extremely pleasant, professional and hard working, and kept everything clean and tidy, they knew exactly what they were doing and it all went like clockwork. Everything was ripped out and my entire bathroom replaced including the floor and ceiling, and, a walk in shower instead of a bath. I came home from work after late shift on the Friday night and when I saw how beautiful it was I actually cried, no rough edges or botched bits, everything perfect. The most responsive and professional company I have dealt with in a very long time.

Which? Trusted Traders
Customer in Devon99.9 rating

Second time we have used them. Good stock in showroom, helpful planning and delightful team fitting the fire. After sales good. We would use them again

Which? Trusted Traders
Customer in Devon99.9 rating

Simon was really helpful in planning the new shower in an awkward bathroom. Ben and Brian did a superb job of removing the old bath and replacing it with a fabulous shower cubicle. Would recommend them.

Which? Trusted Traders
Customer in Devon99.9 rating

From the first time we visited the showroom, the team at Simon Turner Showrooms were fully engaged with our enquiry. Very quickly with great advice from them we came up with an agreed design. Ryan from Simon Turner was extremely helpful throughout the process and kept us informed throughout the process, and when on holiday the team were just as responsive. Despite some issues outside of Simon Turner Showrooms remit they helped sort it out. The final bathroom fully meets our expectations and we are delighted with the job.

Which? Trusted Traders
Customer in Devon99.9 rating

New central heating boiler fitted within a few days of our order being placed by expert, conscientious and friendly staff.

Which? Trusted Traders
Customer in Devon99.9 rating

I have no hesitation in recommending Simon Turner and his team. From the initial discussion to completing the log burner installation, they provided clear advice and execution. When they encountered a problem with the chimney, they quickly identified an effective solution. Top marks.

Which? Trusted Traders
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Qualifying Score Detail

20/100

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20 of 100 points20%

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Reviews 100+0/20
Peer endorsements0/15
Planning history0/10
Verified credential0/10
Active business10/10
Phone number10/10
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