“We are over the moon with our ASHP installation and it is running beautifully smoothly and with amazing efficiency!” · Checkatrade, 1 Nov 2025
“Issue was resolved promptly despite being in the middle of another job.” · Checkatrade, 28 Apr 2025
Public evidence profile
Smart Home Heating Limited
Emergency callout
Central Heating Repair
Credentials & registries
Microgeneration Certification Scheme
Trust Score
60out of 100
- Rated 5.0 from 100 reviews
- Reviewed 11 months ago
How this score is worked out
Rating5.0 / 5
Review volume100
Independent sources2 independent public sources
Credentials1 credential shown
How this score is made up
What customers say41 of 60
Independent checks14.4 of 30
Track record5 of 10
See the independent checks
- Licences and credentials2.4 of 10.1
- Ways to reach them8.6 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details3.4 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Central Heating Repair
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade. Analysis updated 24 Aug 2026.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Certification number
- NAP-76525
- Source checked
- 11 Jul 2026
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade100 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Smart Home Heating Limited, including the highlights above. The 100 headline total is the review volume reported across public review sources.
The public opinion of ashp in this country is pretty low atm. With more companies like Smart Home Heating Ltd, with dedicated, thorough and meticulous survey, design and installation engineers of the calibre of Ashley Horn; the more likely that public opinion can become a positive one. We are over the moon with our ASHP installation and it is running beautifully smoothly and with amazing efficiency! I will certainly be singing its praises and recommending them.
Excellent service as usual from Smart Home Heating. Always highly professional, dependable and knowledgeable. Issue was resolved promptly despite being in the middle of another job. Would highly recommend Smart Home Heating to anyone.
From start to finish the project ran seamlessly, which was all credit to Ashley and his fellow colleague Billy, who were a delight to have appointed. Communication of process and subsequent explanation of operation was made all the more intelligible because of the detailed knowledge and passion with which we were put at ease with the transition. I would have no hesitation on recommending Smart Home Heating, certainly the best of this profession that I have come across.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in Bury St. Edmunds, Suffolk.
Services they list
Gas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Cooker InstallationGas Safety Checks - CP12Smart Thermostats
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Bury St. EdmundsSuffolk
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterBy law, anyone working on your gas appliances must be on the Gas Safe Register. Ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Want an extra legitimacy check? Run the Cowboy Checker on Smart Home Heating Limited before you contact them.
Run Cowboy Checker →Good to know
Common questions about Smart Home Heating Limited
Is Smart Home Heating Limited a legitimate business?
Smart Home Heating Limited has 100 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Smart Home Heating Limited?
Smart Home Heating Limited has 100 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Smart Home Heating Limited's reviews are genuine?
Smart Home Heating Limited's 100 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Smart Home Heating Limited qualified and accredited?
We hold 1 independently sourced credential for Smart Home Heating Limited, including Microgeneration Certification Scheme. Each is attributed to the body that issued it in the credentials section. For example, Microgeneration Certification Scheme is the government-backed standard for renewable-energy installers (heat pumps, solar), and what unlocks grants like the Boiler Upgrade Scheme.
What does Smart Home Heating Limited specialise in?
Smart Home Heating Limited lists specialist services including Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Cooker Installation, Gas Safety Checks - CP12, Smart Thermostats. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
