"Great engineer, polite and helpful, knew what he was doing."
S
Public evidence profile
Smart & Secure Homes Ltd
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Launch summary
Smart & Secure Homes LtdVerified alarms / security in NEWARK, Nottinghamshire, rated 10/10 from 12 reviews on Checkatrade.
Public review evidenceLast review Review dates not availableSource refresh
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No verified credential shownNo verified endorsements shownUnclaimed on MyTrustedTraders
What customers say
3 highlightsCustomer voice from the public record
"Smart and Secure Homes Ltd installed CCTV and an alarm at my home and the service was excellent. The engineers were punctual, polite, and explained everything clearly, including how to use the systems on our phone. They were very respectful of our dog, always closing doors behind them, and cleaned up after themselves before leaving. Great communication throughout and a seamless experience from start to finish. I’d highly recommend them to anyone looking for reliable home security."
"Smart and Secure contacted us within a day of our request to replace a door bell/camera and monitor station. Simon visited and checked the current (broken) system, identified a suitable replacement and gave an acceptable price. Work was agreed for 2 weeks later, Simon arrived as arranged and fitted our new system. No drama, no fuss. System now working to our satisfaction. Simon also replaced the sensor for an outside security light. Thank you Simon and Smart and Secure."
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Review evidence
3Review coverage and highlights
Review depth3
Source platforms2
Loaded sample3
Latest dated review30 Oct 2025
Great engineer, polite and helpful, knew what he was doing.
Smart and Secure Homes Ltd installed CCTV and an alarm at my home and the service was excellent. The engineers were punctual, polite, and explained everything clearly, including how to use the systems on our phone. They were very respectful of our dog, always closing doors behind them, and cleaned up after themselves before leaving. Great communication throughout and a seamless experience from start to finish. I’d highly recommend them to anyone looking for reliable home security.
Smart and Secure contacted us within a day of our request to replace a door bell/camera and monitor station. Simon visited and checked the current (broken) system, identified a suitable replacement and gave an acceptable price. Work was agreed for 2 weeks later, Simon arrived as arranged and fitted our new system. No drama, no fuss. System now working to our satisfaction. Simon also replaced the sensor for an outside security light. Thank you Simon and Smart and Secure.
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Public review evidenceLast review Review dates not availableCheckatrade
Professional endorsements
0Endorsements from other traders
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Reviews
3 totalCustomer review evidence
Source-refresh labels elsewhere show when MTT last checked the record.
Great engineer, polite and helpful, knew what he was doing.
Smart and Secure Homes Ltd installed CCTV and an alarm at my home and the service was excellent. The engineers were punctual, polite, and explained everything clearly, including how to use the systems on our phone. They were very respectful of our dog, always closing doors behind them, and cleaned up after themselves before leaving. Great communication throughout and a seamless experience from start to finish. I’d highly recommend them to anyone looking for reliable home security.
Smart and Secure contacted us within a day of our request to replace a door bell/camera and monitor station. Simon visited and checked the current (broken) system, identified a suitable replacement and gave an acceptable price. Work was agreed for 2 weeks later, Simon arrived as arranged and fitted our new system. No drama, no fuss. System now working to our satisfaction. Simon also replaced the sensor for an outside security light. Thank you Simon and Smart and Secure.
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