“The service right from providing a quotation to actual installation was seamless. The company was very professional and also understanding to needs. I would highly recommend Softflow Essex Ltd.”
Public evidence profile
Softflow Essex LTD
Companies House
Active incorporated business
Trust Score
71out of 100
- Rated 4.9 from 408 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating4.9 / 5
Review volume408
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say49.5 of 60
Independent checks11.2 of 30
Track record10 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details4.1 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Softflow Essex LTD
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Softflow Essex LTD →Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
4.9out of 5
Customers often mention
Where these reviews are published
- Checkatrade408 reviews
Highlights
“We have been delighted with the service that we’ve received from SoftFlow Essex. They are very professional and attended our home to give us a quote. A few weeks later the installation was completed and it has been absolutely the best thing we have done in the house. Wish we’d done it sooner and SoftFlow have been excellent.”
“Very prompt service and professional company , great water softener that’s made a big difference, definitely recommend.”
Detailed reviews
These are the individual reviews we hold for Softflow Essex LTD, including the highlights above. The 408 headline total is the review volume reported across public review sources.
The service right from providing a quotation to actual installation was seamless. The company was very professional and also understanding to needs. I would highly recommend Softflow Essex Ltd.
We have been delighted with the service that we’ve received from SoftFlow Essex. They are very professional and attended our home to give us a quote. A few weeks later the installation was completed and it has been absolutely the best thing we have done in the house. Wish we’d done it sooner and SoftFlow have been excellent.
Very prompt service and professional company , great water softener that’s made a big difference, definitely recommend.
Local context
Rated 4.9, in line with the local average for plumbers in Chelmsford
Across 168 plumbers in Chelmsford, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 5 customer reviews on Checkatrade.
“The company was very professional and also understanding to needs.” · Checkatrade, 6 Mar 2026
“Very prompt service and professional company” · Checkatrade, 25 Feb 2026
“the installation was completed and it has been absolutely the best thing we have done in the house.” · Checkatrade, 3 Mar 2026
“great water softener that’s made a big difference, definitely recommend.” · Checkatrade, 25 Feb 2026
Companies House registration
ActiveActive incorporated business
Softflow Essex LTD is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameSoftflow Essex LTD
Company number05040457
Incorporated
Run by2 directors (longest-serving director appointed in 2011)
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 22 years on the register also points to an established business rather than a brand-new one.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Household water treatment in Chelmsford, Essex.
Services they list
PurifiersWater FiltersWater Softeners
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
ChelmsfordEssex
The areas they list covering on a public directory; confirm they cover your address before you book.
Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Softflow Essex LTD before you contact them.
Run Cowboy Checker →Good to know
Common questions about Softflow Essex LTD
Is Softflow Essex LTD a legitimate business?
Softflow Essex LTD has 408 independent public reviews, rated 4.9 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Softflow Essex LTD?
Softflow Essex LTD has 408 public reviews, averaging 4.9 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Softflow Essex LTD's reviews are genuine?
Softflow Essex LTD's 408 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Softflow Essex LTD had recent public reviews?
Softflow Essex LTD has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Softflow Essex LTD a registered business?
Softflow Essex LTD is a registered business on Companies House (company number 05040457), incorporated 11 Feb 2004, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does Softflow Essex LTD specialise in?
Softflow Essex LTD lists specialist services including Purifiers, Water Filters, Water Softeners. If your job is one of these, look for it in their listed services or ask them to confirm for your project.