Gave option to re build or replace. We chose the cheaper re build. Quality workmanship that could not be faulted.
Public evidence profile
Softwater Services (UK) Limited
Trust Score
48out of 100
48 out of 100, with a caution: newest review we found is from July 2018. Weigh that age against the score.
- Rated 5.0 from 3 reviews
Newest review July 2018
How this score is worked out
Rating5.0 / 5
Review volumeLow · 3
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say43 of 60
Independent checks0 of 30
Track record5.3 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them0 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade3 reviews · 5.0 avg
Detailed reviews
Very happy with work done. Have used before.
Excellent service, clean, tidy workmanship and friendly approach thanks guys!
Local context
Rated 5.0, in line with the local average for plumbers in Gravesend
Across 25 plumbers in Gravesend, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Household water treatment in Gravesend, Kent.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Softwater Services (UK) Limited before you contact them.
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Common questions about Softwater Services (UK) Limited
Is Softwater Services (UK) Limited a legitimate business?
Softwater Services (UK) Limited has 3 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Softwater Services (UK) Limited?
Softwater Services (UK) Limited has 3 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Softwater Services (UK) Limited's reviews are genuine?
Softwater Services (UK) Limited's 3 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
How long has Softwater Services (UK) Limited been trading?
Softwater Services (UK) Limited has been reviewed on public sources since 2018.