1 similar review-text pattern found across sources
Review text appears to be reused across more than one source. This is a bounded caution for manual review, not proof of wrongdoing.Public evidence profile
Sound Gas Services Ltd
How quickly they respond
24/7
Review quality
Caution noted
Credentials & registries
TrustATrader Approved
Review caution: one or more review signals need a closer check.
No Trust Score yet
- Rated 5.0 from 257 reviews across 2 review sources
- 116 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume257
Independent sources2 independent public sources
Credentials1 credential shown
Response evidence
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
4 checksWhat we can verify about Sound Gas Services Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
How quickly they respond24/7See detail →Review qualityCaution notedSee detail →Emergency calloutCentral Heating Repair, PlumberSee detail →Credentials & registriesTrustATrader ApprovedSee detail →
See the full verification checklist for Sound Gas Services Ltd →Public response evidence
How quickly they respond
What their website advertises:
- 24/7
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for these jobs:
- Central Heating Repair
- Plumber
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Review quality check
Review cautionOne or more review signals need a manual check
Some review signals are flagged for a closer manual check. That doesn't prove fake reviews or any wrongdoing.
Assessed 27 Jul 2026
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Reviews · public evidence
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Often reviewed for
Customers often mention
Where these reviews are published
- Checkatrade219 reviews · 5.0 avg
- TrustATrader38 reviews · 5.0 avg
Highlights
“Fantastic service; knowledgeable, friendly and efficient”
“Great service. Super quick to get booked in and very friendly when chatting on the phone about the results”
“Gas engineer was very efficient, courteous, clean and discreet, and punctual....did an excellent and swift job. Very pleased”
Detailed reviews
These are the individual reviews we hold for Sound Gas Services Ltd, including the highlights above. The 257 headline total is the review volume reported across public review sources.
Verified by CheckatradeBoiler work completed
Amazing service and work
I use Sound gas annually for servicing my gas boiler and they do not disappoint. Sam is always helpful and cheerful and will always go the extra mile to make sure the job is done and you are happy. Pricing is reasonable and not outrageous. A fabulous job time after time.
Verified by CheckatradeExcellent plumber
Had a leak under the sink, thought I knew what was causing it but couldn't fix it myself. Sam came out and fixed the thing I had identified, came out again when the fix didn't last and warned me it might be that the tap was just past fixing and needed to be replaced. Sure enough, that turned out to be the root issue, Sam replaced the tap for me and all has been well since.
Good Experience. Would use the again.
We Delt with Sam who was very helpful gave great advise and punctual. Done a great job
Read the other 10 detailed reviews on this pageShow fewer reviews
Verified by Checkatrade
Lovely people to work with. Responded very quickly and did a very efficient job. Couldn’t recommend highly enough. Thanks guys.
Alfie the engineer arrived to my property installed the new pump and new valves he is very polite and everything was done with no issues. This company is great I will definitely use them again if needed.
Sam was lovely and very helpful. Explained what was happening with the problem and solved the issue. Also carried out a gas safety inspection. Would definitely recommend
Fixed my boiler
They were great. I needed an engineer as my heating was not working. They came to me first thing in the morning prioritising that I had kids and the house was freezing cold! They came and fixed it and didn’t charge any extra apart from the call out fee!! Such a great experience!!
Overall ... Good Customer Service
Combi boiler with radiators installation.
We recently used Sound Gas Services to install a new combi boiler and radiators at our property. The installation was completed efficiently and to a very good standard. When a pressure issue appeared shortly after commissioning, they returned promptly, diagnosed it properly and resolved it without any fuss. They also upgraded one of the radiators to ensure it was correctly sized for the room, which I really appreciated. The fitting is neat, tidy and professional, and communication throughout was clear and straightforward. Overall, I was very impressed with both the quality of the work
Good experience. Alfred came over talked through the work and did a good job as requested. Very polite and was very approachable.
Highly recommended. First class service and terrific work from the entire team.
Verified by CheckatradeBoiler safety check
Excellent service from start to finish. Alfie arrived on time, carried out a thorough gas safety check, and explained everything clearly. Professional, efficient, and left everything tidy. Highly recommend!
Verified by Checkatrade
The plumber turned up on time and was very polite and helpful with my concerns. He was very knowledgeable about what he thought was the problem and gave me options going forward. I would definitely use sound gas services next time
Sources
2 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Check dates vary by source. Where we hold a date, the check shows it.
About
Sound Gas Services Ltd has been vetted and approved by TrustATrader. Covering all surrounding areas within a ten mile radius
Services they list
Blocked BathsBlocked SinksGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12LPG Boiler InstallationLPG Central Heating InstallationLPG Central Heating Servicing / RepairPlumbing RepairsPower Flushing
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
EssexOngar
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
See their work: Photo gallery (opens in new tab) · Instagram (opens in new tab)
- Emergency availability: 24/7
- Insurance: Fully Insured
- Guarantee: 10 year warranty
- Areas served: East London, Essex
- Good to know: Free quotes · Family-run · Fixed pricing
Accreditations it displays. Confirm each is current on the official register before you hire:
- Gas Safe Register · verify (opens in new tab)
- Checkatrade · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterBy law, anyone working on your gas appliances must be on the Gas Safe Register. Ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Want an extra legitimacy check? Run the Cowboy Checker on Sound Gas Services Ltd before you contact them.
Run Cowboy Checker →Independent checks
About this business
Review pace is higher than usual116 reviews in the last 12 months, above their long-term review pace of about 71 a year. A sign their public feedback is current.
How long they've really been tradingOperating since at least 2023 (3 years), according to an independent source, not just their own word.
Website online since2022First public review2023
Good to know
Common questions about Sound Gas Services Ltd
Is Sound Gas Services Ltd available for emergencies?
They advertise 24/7 availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is Sound Gas Services Ltd a legitimate business?
Sound Gas Services Ltd has 257 independent public reviews, rated 5 out of 5, gathered and cross-checked across 2 review sources. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Sound Gas Services Ltd?
Sound Gas Services Ltd has 257 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Sound Gas Services Ltd's reviews are genuine?
Sound Gas Services Ltd's 257 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Sound Gas Services Ltd had recent public reviews?
Sound Gas Services Ltd has 116 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Sound Gas Services Ltd qualified and accredited?
We hold 1 independently sourced credential for Sound Gas Services Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
Is Sound Gas Services Ltd insured?
They state on their own website that fully Insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does Sound Gas Services Ltd guarantee their work?
They state on their own website that 10 year warranty. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does Sound Gas Services Ltd specialise in?
Sound Gas Services Ltd lists specialist services including Blocked Baths, Blocked Sinks, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Cooker Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does Sound Gas Services Ltd cover?
They state on their own website that they cover East London, Essex. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.