South West Heating Solutions Ltd

Public evidence profile

South West Heating Solutions Ltd

Perranporth
4.8163 reviews in the current record
Overview

About South West Heating Solutions Ltd

If you want a simple, efficient and controllable way to heat your home, you couldn’t make a better choice. Here at South West Heating, we’ve helped more than 3,000 homeowners across the South West to have warmth, whenever they want it – and to save money on their heating bills at the same time. It’s no accident that we recommend ELKAtherm radiators which are A++ Rated. Months of research led us to Germany, where, for over 60 years, ELKAtherm engineers have painstakingly tested every element, by hand. Quite simply, we believe they’re the best electric radiators in the world. And like ELKAtherm, we understand that details make all the difference. So you’ll receive a personalised design, tailored to your lifestyle, home and insulation type – and as a Which? Trusted Trader, there’ll be no hard sell. Simply let us know when you’re ready, and we’ll install your heating in a single day, leaving no mess. If you have any questions, however small, please do contact us.

Public review evidence
Reviews

What customers say about South West Heating Solutions Ltd

4.8out of 5
163 reviews in the public recordCross-checked across 1 source
Which? Trusted Traders25 reviews · 5.0 avg

Highlights

"We have had your new electric heating installed in our rental cottage and are delighted with the system - they heating is excellent and the app is very user friendly. We can happily recommend this to anyone interested in upgrading their heating."

Philip, DevonWhich? Trusted Traders5.0 rating

"We had new radiators installed in all our bedrooms upstairs and we are extremely pleased with the results! Would highly recommend, and we will be having new radiators put in downstairs very soon!"

Sue, CornwallWhich? Trusted Traders5.0 rating

"We had heaters changed in our holiday property to that we could have heating when we wanted (e.g. rather than wasting energy baking during the day)! The surveying engineer was helpful and knowledgeable and unlike some firms did not pester us with heavy sales patter or irritating 'buy now or lose your discount' threats. The installers arrived on time and were clearly competent, doing a good job and clearing up after. The heaters work well, warming up quickly and making the place cosy. We added the Heating App into our order, and we love it. For a holiday property, this is brilliant - we have visited a couple of times since installation, and it is great to be able to turn the heating on before we get there. Internet of things in action! We also like the fact that this is a Cornwall based firm."

Deborah, CornwallWhich? Trusted Traders5.0 rating

Detailed reviews

Philip, Devon5.0 / 5

We have had your new electric heating installed in our rental cottage and are delighted with the system - they heating is excellent and the app is very user friendly. We can happily recommend this to anyone interested in upgrading their heating.

Which? Trusted Traders
Sue, Cornwall5.0 / 5

We had new radiators installed in all our bedrooms upstairs and we are extremely pleased with the results! Would highly recommend, and we will be having new radiators put in downstairs very soon!

Which? Trusted Traders
Deborah, Cornwall5.0 / 5

We had heaters changed in our holiday property to that we could have heating when we wanted (e.g. rather than wasting energy baking during the day)! The surveying engineer was helpful and knowledgeable and unlike some firms did not pester us with heavy sales patter or irritating 'buy now or lose your discount' threats. The installers arrived on time and were clearly competent, doing a good job and clearing up after. The heaters work well, warming up quickly and making the place cosy. We added the Heating App into our order, and we love it. For a holiday property, this is brilliant - we have visited a couple of times since installation, and it is great to be able to turn the heating on before we get there. Internet of things in action! We also like the fact that this is a Cornwall based firm.

Which? Trusted Traders
Andrew, Cornwall5.0 / 5

Courteous and diligent salesman, talked through various options. Installation very quick, clean and tidy. All professional throughout. Radiator looks lovely and very smart.

Which? Trusted Traders
Alan, Cornwall5.0 / 5

We approached South West Heating for help and advice about our current electric heating system and from the start, have been really pleased with their approach, which has been friendly, professional, and very informative throughout. They took us through options and were able to advice us on what would be best for us at this time and how we could resolve a particular problem. The great aspect about SW Heating is that they took us through the solution and issued us a clear price quote and at no time was there any pressure or hassle. They are a real pleasure to deal with and after today, we can also say that the fitting was carried out in a highly professional manner with real attention to detail. Great service throughout and would definitely use South West Heating again and recommend to others.

Which? Trusted Traders
Chris, Cornwall5.0 / 5

We live in a grade 2 listed building. We have limited heating in a large kitchen and we could not add any further radiators to your system. We had two of South West Heating's radiators fitted and we are now warm in the kitchen for the fist time. The fitting was very fast and the workers cleaned up after the work. Very happy.

Which? Trusted Traders
Philip, Cornwall5.0 / 5

This was the second stage of our installation. We had the upstairs done late last year. Downstairs was a bigger job as they had to remove our very old storage heaters. They worked hard to ensure the disruption was kept to a minimum and that the additional decorating (if needed) would be hassle free. There was a problem with one of the new heaters connecting to the phone app but they worked it out, replacing a part in one of the heaters. They did not leave until they were sure we were happy and everything was working. There was no mess left behind. We have already seen a drop in our energy costs from moving to these radiators. Phil.

Which? Trusted Traders
Hilary, Devon5.0 / 5

The engineers arrived on time and were very polite and courteous. They fitted the heaters very efficiently and made sensible suggestions as to position, ducting etc and showed us how to set up the timers on the heaters with suggestions as to the best settings. The flat was left extremely clean and tidy. We would certainly recommend South West Heating.

Which? Trusted Traders
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Qualifying Score Detail

40/100

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40 of 100 points40%

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Reviews 100+20/20
Active business10/10
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PassedReviews 100+

163 reviews with a 4.8 average rating.

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