“Gary was exceptionally punctual” · Checkatrade, 3 Mar 2026
“Gary arrived very promptly” · Checkatrade, 10 Jan 2026
Public evidence profile
Southern & Western Heating
Emergency callout
Central Heating Repair
Trust Score
51out of 100
- Rated 5.0 from 63 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume63
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say37.6 of 60
Independent checks8.6 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 10.1
- Ways to reach them8.6 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details0 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Southern & Western Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Southern & Western Heating →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Central Heating Repair
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade63 reviews
Highlights
“Gary was exceptionally punctual and professional from the moment he arrived. He carried out a full service on my boiler and, impressively, identified an issue with the incoming gas supply — something no other plumber has spotted in the four years I’ve been having it serviced by the same company. His attention to detail genuinely sets him apart. On top of the service, he also fixed a leaking boiler pipe and swapped out a bathroom tap for me, all done neatly and without any fuss. The workmanship was tidy, efficient, and clearly done with real pride. Gary is one of those rare tradespeople who”
“Gary arrived very promptly and completed the job very efficiently. He was extremely courteous and talked me exactly through the job, explaining the various steps. The boiler was serviced and he quickly remedied the problem with the heated towel rail which now works perfectly. I could not fault his work, his general manner, his communication or his efficiency. Highly, highly recommended.”
“New worcester bosch boiler installed, as usual a very professional install, would highly recommend this company.”
Detailed reviews
These are the individual reviews we hold for Southern & Western Heating, including the highlights above. The 63 headline total is the review volume reported across public review sources.
Gary was exceptionally punctual and professional from the moment he arrived. He carried out a full service on my boiler and, impressively, identified an issue with the incoming gas supply — something no other plumber has spotted in the four years I’ve been having it serviced by the same company. His attention to detail genuinely sets him apart. On top of the service, he also fixed a leaking boiler pipe and swapped out a bathroom tap for me, all done neatly and without any fuss. The workmanship was tidy, efficient, and clearly done with real pride. Gary is one of those rare tradespeople who
Gary arrived very promptly and completed the job very efficiently. He was extremely courteous and talked me exactly through the job, explaining the various steps. The boiler was serviced and he quickly remedied the problem with the heated towel rail which now works perfectly. I could not fault his work, his general manner, his communication or his efficiency. Highly, highly recommended.
New worcester bosch boiler installed, as usual a very professional install, would highly recommend this company.
Local context
Rated 5.0, above the local average for gas engineers in Newport
Across 13 gas engineers in Newport, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in NEWPORT, Wales.
Services they list
Gas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Newport
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterBy law, anyone working on your gas appliances must be on the Gas Safe Register. Ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Want an extra legitimacy check? Run the Cowboy Checker on Southern & Western Heating before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Good to know
Common questions about Southern & Western Heating
Is Southern & Western Heating a legitimate business?
Southern & Western Heating has 63 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Southern & Western Heating?
Southern & Western Heating has 63 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Southern & Western Heating's reviews are genuine?
Southern & Western Heating's 63 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Southern & Western Heating had recent public reviews?
Southern & Western Heating has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Southern & Western Heating specialise in?
Southern & Western Heating lists specialist services including Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Cooker Installation, Gas Safety Checks - CP12. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
