When we bought our property we were advised to have a survey completed on the septic tank, we asked James to complete the survey who explained every thing in detail. We received a fully detailed survey informing us the septic tank was no longer compliant and further more had to be replaced due to soak away no longer working which without knowing would have cost us after the sale. Once we moved in James installed a new system as he quoted on the survey and everything went smoothly I would highly recommend James and his company to anyone requiring this type of work.
Public evidence profile
Staffordshire Septics & Drainage Ltd
Trust Score
55out of 100
- Rated 5.0 from 122 reviews
- 3 reviews in the last 12 months
How this score is worked out
Rating5.0 / 5
Review volume122
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say42.5 of 60
Independent checks7 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Customers often mention
Where these reviews are published
- Checkatrade122 reviews
Detailed reviews
These are the individual reviews we hold for Staffordshire Septics & Drainage Ltd, including the highlights above. The 122 headline total is the review volume reported across public review sources.
I strongly recommend James James was friendly, professional, and very knowledgeable, explaining everything clearly and honestly. The inspection was thorough and the report was clear, detailed, and provided promptly. James made the whole process straightforward and stress-free, and his calm, approachable manner really stood out. I wouldn’t hesitate to recommend his services to anyone needing a septic tank inspection.
We contacted James after our septic tank kept blocking. He came out quickly to do a survey and identify the problem ( a failing soakaway) and was able to book us in to have the work completed a few weeks later. Robin and Rob who carried out the work were excellent - they just got on with the job in hand, whilst making the time to explain the process to me when I went out for a look! Throughout the process, James was professional and knowledgeable, but also took the time to explain everything to me & answer my questions. I would 100% recommend James to anyone with a septic issue!
Local context
Rated 5.0, above the local average for plumbers in Stafford
Across 139 plumbers in Stafford, the typical rating is 4.8 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“James to complete the survey who explained every thing in detail.” · Checkatrade, 13 Feb 2026
“took the time to explain everything to me & answer my questions.” · Checkatrade, 7 Dec 2025
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Drain / sewer clearance in Stafford, Staffordshire.
Services they list
24 Hour Drain ClearanceBlocked DrainsCCTV Surveys for DrainsDrain InstallationDrain RepairDrainage InvestigationSeptic Tank InstallationSeptic Tank RepairSewage Pump InstallationSewage Pump MaintenanceSoakaway ClearanceWaste Water Treatment Plant Installations
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
StaffordStaffordshire
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Staffordshire Septics & Drainage Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Staffordshire Septics & Drainage Ltd
Is Staffordshire Septics & Drainage Ltd a legitimate business?
Staffordshire Septics & Drainage Ltd has 122 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Staffordshire Septics & Drainage Ltd?
Staffordshire Septics & Drainage Ltd has 122 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Staffordshire Septics & Drainage Ltd's reviews are genuine?
Staffordshire Septics & Drainage Ltd's 122 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Staffordshire Septics & Drainage Ltd had recent public reviews?
Staffordshire Septics & Drainage Ltd has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
What does Staffordshire Septics & Drainage Ltd specialise in?
Staffordshire Septics & Drainage Ltd lists specialist services including 24 Hour Drain Clearance, Blocked Drains, CCTV Surveys for Drains, Drain Installation, Drain Repair, Drainage Investigation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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