This mother-and-daughter team were great from start to finish. Competitive quite; prompt response to my Checkatrade request; flexible re: booking; timely arrival; set to work immediately; clearly knowledgeable and experienced; all wastewater removed from site via a tank in their van - no pouring it down our drains! Thoroughly recommended.
Public evidence profile
Stain Away
Trust Score
50out of 100
50 out of 100, with a caution: newest review we found is from February 2024. Weigh that age against the score.
- Rated 5.0 from 78 reviews
Newest review February 2024
How this score is worked out
Rating5.0 / 5
Review volume78
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say39.2 of 60
Independent checks7 of 30
Track record4.2 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them7 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
Where these reviews are published
- Checkatrade78 reviews · 5.0 avg
Detailed reviews
These are the individual reviews we hold for Stain Away, including the highlights above. The 78 headline total is the review volume reported across public review sources.
Stain Away was a pleasure to deal with from initial contact to completion of the work. They were extremely prompt and efficient at dealing with my initial enquiry and booking. The carpet that needed cleaning was in my mum's house. It was very messy and badly stained but Stain Away did a great job in cleaning it up and provided me with photos so I could see the before and after. I'm very happy with the result and I wouldn't hesitate to use Stain Away again and to recommend them.
As we’re about to put our property on the market, we booked Stain Away to give the carpets a good clean in readiness for its marketing. Sally and Amanda were incredibly patient as we had to postpone them on more than one occasion. They did a brilliant job on the carpets and the results were beyond our expectations. I wouldn’t hesitate to recommend them and use their services again.
From customer reviews
What customers consistently say
Recurring themes from 3 customer reviews on Checkatrade.
“timely arrival” · Checkatrade, 26 Feb 2024
“They were extremely prompt and efficient” · Checkatrade, 21 Feb 2024
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Carpet and upholstery cleaning in Shepton Mallet, Somerset.
Services they list
Carpet Cleaning
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
Shepton MalletSomerset
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Look for consistent reviews across several named sources, not one polished profile.
Check any credential evidence, and that the business details independently check out.
Get a written quote and keep guarantee, insurance and payment terms in writing.
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Common questions about Stain Away
Is Stain Away a legitimate business?
Stain Away has 78 independent public reviews, rated 5 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Stain Away?
Stain Away has 78 public reviews, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How do I know Stain Away's reviews are genuine?
Stain Away's 78 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does Stain Away specialise in?
Stain Away lists specialist services including Carpet Cleaning. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
How long has Stain Away been trading?
Stain Away has been reviewed on public sources since 2023.