Public evidence profile
Sureflow Plumbing & Heating
Credentials & registries
4 credentials shown
No Trust Score yet
- Rated 3.3 from 920 reviews
- 3 reviews in the last 12 months
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Sureflow Plumbing & Heating
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
See the full verification checklist for Sureflow Plumbing & Heating →Credentials and associations
4Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
3.3out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Where these reviews are published
- Checkatrade920 reviews · 3.3 avg
Highlights
“We have used Martin for installation and servicing. He always arrives on time and explains any work required. Clearly a very experienced heating engineer.”
“Very helpful and friendly gentleman. Discussed options as he progressed to comply with my approval. Clean and tidy. Very satisfied with result.”
Detailed reviews
These are the individual reviews we hold for Sureflow Plumbing & Heating, including the highlights above. The 920 headline total is the review volume reported across public review sources.
Absolutely dreadful company for getting back to me. Contacted them mid August for a heating issue. Despite insisting I need a heating engineer they sent out an electrician. The electrician confirmed that indeed a heating engineer was the only one who could help. He also explained that the job was straightforward and could be handled with ease. He also explained that the guy responsible was currently away on holiday and would be in touch with the quote on his return. Well, I've been calling for a number of weeks now and still no one has bothered to come back to me. Disgusting customer service.
Sources
4 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
City & Guilds Qualified - Level 3 (opens in new tab)Gas Safe Register (opens in new tab)Worcester Bosch Accredited Installer
Check dates vary by source. Where we hold a date, the check shows it.
About
Plumber in Uckfield, East Sussex.
Services they list
Bathroom & Kitchen PlumbingGeneral PlumbingPlumbing RepairsPower FlushingRadiator InstallationRadiator RepairRadiator Thermostat Valve InstallationRadiator Thermostat Valve RepairShower InstallationShower RepairTap RepairUnderfloor Heating Installation
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
East SussexUckfield
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
From their own website
What this business says about itself
- Emergency availability: 24/7
- Insurance: fully insured
- Guarantee: 12-month guarantee
- Good to know: Free quotes
Accreditations it displays. Confirm each is current on the official register before you hire:
- City & Guilds qualified · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Your own checks
What to check before you hire
Worth checking yourself
Always confirm credentials and quotes with the business directly before hiring.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on Sureflow Plumbing & Heating before you contact them.
Run Cowboy Checker →Independent checks
About this business
Recently reviewed3 reviews in the last 12 months.
Good to know
Common questions about Sureflow Plumbing & Heating
Is Sureflow Plumbing & Heating available for emergencies?
They advertise 24/7 availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is Sureflow Plumbing & Heating a legitimate business?
Sureflow Plumbing & Heating has 920 independent public reviews, rated 3.3 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Sureflow Plumbing & Heating?
Sureflow Plumbing & Heating has 920 public reviews, averaging 3.3 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is Sureflow Plumbing & Heating rated on reliability and quality?
On Checkatrade, customers rate Sureflow Plumbing & Heating by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where Sureflow Plumbing & Heating is strongest, not just the overall average.
How do I know Sureflow Plumbing & Heating's reviews are genuine?
Sureflow Plumbing & Heating's 920 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has Sureflow Plumbing & Heating had recent public reviews?
Sureflow Plumbing & Heating has 3 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is Sureflow Plumbing & Heating qualified and accredited?
We hold 4 independently sourced credentials for Sureflow Plumbing & Heating, including Gas Safe Register, City & Guilds Qualified - Level 3, City and Guilds, Worcester Bosch Accredited Installer. Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.
Is Sureflow Plumbing & Heating insured?
They state on their own website that fully insured. This is the business's own statement on their website, not something we have independently checked. Ask to see a current certificate before work starts.
Does Sureflow Plumbing & Heating guarantee their work?
They state on their own website that 12-month guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does Sureflow Plumbing & Heating specialise in?
Sureflow Plumbing & Heating lists specialist services including Bathroom & Kitchen Plumbing, General Plumbing, Plumbing Repairs, Power Flushing, Radiator Installation, Radiator Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.