- Source checked
- 18 Mar 2026
Public evidence profile
Surrey Heat Pump Solutions Ltd
Emergency callout
Central Heating Repair
Credentials & registries
Gas Safe Register
Companies House
Active incorporated business
Trust Score
38out of 100
38 out of 100, with a caution: only 1 review held yet. A small public record keeps the evidence thin, and the score reflects that.
- Rated 5.0 from 1 review
- 1 credential shown
How this score is worked out
Rating5.0 / 5
Review volumeLow · 1
Independent sources2 independent public sources
Credentials1 credential shown
How this score is made up
What customers say17.2 of 60
Independent checks14.4 of 30
Track record6.3 of 10
See the independent checks
- Licences and credentials2.4 of 10.1
- Ways to reach them8.6 of 10.1
- Reviewed on more than one site0 of 5.1
- Registered company details3.4 of 3.4
- Photos of their work0 of 0.8
- Industry recognition0 of 0.4
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Trust at a glance
3 checksWhat we can verify about Surrey Heat Pump Solutions Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
Emergency calloutCentral Heating RepairSee detail →Credentials & registriesGas Safe RegisterSee detail →Companies HouseActive incorporated businessSee detail →
See the full verification checklist for Surrey Heat Pump Solutions Ltd →From Checkatrade
Emergency callout
Lists emergency callout on Checkatrade for:
- Central Heating Repair
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
Credentials and associations
1Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
Companies House registration
ActiveActive incorporated business
Surrey Heat Pump Solutions Ltd is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameSurrey Heat Pump Solutions Ltd
Company number08153011
Incorporated
Registered activitySpecialised construction
Official checkOn the public register
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 14 years on the register also points to an established business rather than a brand-new one.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
5.0out of 5
How Checkatrade customers rate them (out of 5)
Reliability5.0
Communication5.0
Quality of work5.0
Where these reviews are published
- Checkatrade1 review · 5.0 avg
Highlights
“Amazing service! We lost all heating and hot water. The engineer came out quickly, arrived exactly when he said he would and was very thorough in checking all the potential problems. He was able to fix the problem and even helped me to move some furniture to get to one of the tanks! Going above and beyond he was very helpful. Thank you so much! Highly recommended”
Detailed reviews
Amazing service! We lost all heating and hot water. The engineer came out quickly, arrived exactly when he said he would and was very thorough in checking all the potential problems. He was able to fix the problem and even helped me to move some furniture to get to one of the tanks! Going above and beyond he was very helpful. Thank you so much! Highly recommended
Local context
Rated 5.0, in line with the local average for gas engineers in New Malden
Across 6 gas engineers in New Malden, the typical rating is 5.0 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Sources
3 named public sourcesWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Registers and membership directories
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
Central heating in New Malden, Surrey.
Services they list
Air Source Heat Pump Installation - ASHPGas Boiler InstallationGas Boiler Servicing / RepairGas Central Heating InstallationGas Central Heating Servicing / RepairGas Cooker InstallationGas Safety Checks - CP12Smart Thermostats
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
New MaldenSurrey
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Only a few public reviews are shown. Ask for recent references you can contact.
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterBy law, anyone working on your gas appliances must be on the Gas Safe Register. Ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Want an extra legitimacy check? Run the Cowboy Checker on Surrey Heat Pump Solutions Ltd before you contact them.
Run Cowboy Checker →Good to know
Common questions about Surrey Heat Pump Solutions Ltd
Is Surrey Heat Pump Solutions Ltd a legitimate business?
Surrey Heat Pump Solutions Ltd has 1 independent public review, rated 5 out of 5. It is a registered business on Companies House, listed as active, and the public register shows no adverse status (no dissolution, insolvency or strike-off) against it. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about Surrey Heat Pump Solutions Ltd?
Surrey Heat Pump Solutions Ltd has 1 public review, averaging 5 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is Surrey Heat Pump Solutions Ltd rated on reliability and quality?
On Checkatrade, customers rate Surrey Heat Pump Solutions Ltd by category: Reliability 5.0 out of 5, Communication 5.0 out of 5, Quality of work 5.0 out of 5. These are per-category scores from real published reviews. They show where Surrey Heat Pump Solutions Ltd is strongest, not just the overall average.
How do I know Surrey Heat Pump Solutions Ltd's reviews are genuine?
Surrey Heat Pump Solutions Ltd's 1 public review comes from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Surrey Heat Pump Solutions Ltd qualified and accredited?
We hold 1 independently sourced credential for Surrey Heat Pump Solutions Ltd, including Gas Safe Register. Each is attributed to the body that issued it in the credentials section. For example, Gas Safe Register is the UK's official gas register. By law, anyone working on your gas appliances must be on it.
Is Surrey Heat Pump Solutions Ltd a registered business?
Surrey Heat Pump Solutions Ltd is a registered business on Companies House (company number 08153011), incorporated 23 Jul 2012, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
What does Surrey Heat Pump Solutions Ltd specialise in?
Surrey Heat Pump Solutions Ltd lists specialist services including Air Source Heat Pump Installation - ASHP, Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair, Gas Cooker Installation. If your job is one of these, look for it in their listed services or ask them to confirm for your project.