“All work was done to a very high standard and completed on schedule, within budget and with no surprise "extras". Tom was very accommodating, communicative and obviously took pride in the work done. Thoroughly recommended on the basis of our experience and we'd definitely use again.”
Public evidence profile
T S Plumbing & Heating
Trust Score
17out of 100
- Rated 3.4 from 72 reviews
- Reviewed 6 months ago
How this score is worked out
Rating3.4 / 5
Review volume72
Independent sources1 independent public source
CredentialsNo credentials shown yet
How this score is made up
What customers say11.9 of 60
Independent checks0 of 30
Track record5 of 10
See the independent checks
- Licences and credentials0 of 8.3
- Ways to reach them0 of 8.3
- Reviewed on more than one site0 of 6.2
- Registered company details0 of 4.1
- Photos of their work0 of 2.1
- Industry recognition0 of 1
Missing evidence lowers the score because we can't check it. It doesn't mean it doesn't exist. Claiming a profile never changes the score. Evidence context, not a guarantee of workmanship.
Reviews · public evidence
What customers say
These reviews are published independently on the named public source below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
3.4out of 5
How Checkatrade customers rate them (out of 5)
Reliability3.0
Communication2.0
Quality of work2.5
Where these reviews are published
- Checkatrade72 reviews · 3.4 avg
Highlights
Detailed reviews
These are the individual reviews we hold for T S Plumbing & Heating, including the highlights above. The 72 headline total is the review volume reported across public review sources.
Very disappointed in the quality of workmanship. A discount was offered as we were let down 4 times before starting the job but not honoured. Panels poorly matched, LVT floor not stuck down. Panels chosen and paid for 2 months previously not available and told after bathroom removed we had a choice of 2 styles but original/mismatch trim still used. Tom sent Liam to do snags with no materials and never took responsibility for the finished job which is embarrassing.
Plumbing side was good. Communication was a total shocker, really did not fill me with confidence at all. Cleanliness could have been better.. I will not elaborate to much, but if they sorted these issues out, it would get a better rating from me. UNFORTUNATELY THE WORK WAS LEFT UNFINISHED.
Sources
1 named public sourceWhere this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Check dates vary by source. Where we hold a date, the check shows it.
About
Plumber in Ipswich, Suffolk.
Services they list
Plumber
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
IpswichSuffolk
The areas they list covering on a public directory; confirm they cover your address before you book.
Your own checks
What to check before you hire
Worth checking yourself
Their public rating is on the low side. Read the most recent reviews yourself before deciding.
Their public evidence comes from a single source. Look them up on another site before deciding.
No credentials are shown here and the business has not claimed this profile. Ask to see certificates and insurance directly.
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe registerAgree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Want an extra legitimacy check? Run the Cowboy Checker on T S Plumbing & Heating before you contact them.
Run Cowboy Checker →Good to know
Common questions about T S Plumbing & Heating
Is T S Plumbing & Heating a legitimate business?
T S Plumbing & Heating has 72 independent public reviews, rated 3.4 out of 5. This is independent public evidence gathered from named public sources (no ads, no paid placement), not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about T S Plumbing & Heating?
T S Plumbing & Heating has 72 public reviews, averaging 3.4 out of 5. You can read the individual reviews and where each came from in the reviews section above.
How is T S Plumbing & Heating rated on reliability and quality?
On Checkatrade, customers rate T S Plumbing & Heating by category: Reliability 3.0 out of 5, Communication 2.0 out of 5, Quality of work 2.5 out of 5. These are per-category scores from real published reviews. They show where T S Plumbing & Heating is strongest, not just the overall average.
How do I know T S Plumbing & Heating's reviews are genuine?
T S Plumbing & Heating's 72 public reviews come from a named public review source, and MyTrustedTraders links every one back to where it was published, so you can open the source and read them yourself rather than trusting a single curated page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
What does T S Plumbing & Heating specialise in?
T S Plumbing & Heating lists specialist services including Plumber. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
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