Taskforce Maintenance Ltd

I woke up on Sunday morning to a cold house, and a dead boiler. Taskforce have been servicing my boiler for many years so I knew they would be able to help. My call was answered by Rachel's cheery voice, I explained and she said "Matthew will be with you in 15 minutes", and he was. After some discussion about the error codes on the boiler, Matthew quickly got to work and discovered that the printed circuit board had failed, and a new one would need to be ordered. He expained that the repair would be top of the list for Monday (dependant on sourcing a PCB) Shortly after 9 on Monday Rachel called to tell me that Matthew had located a PCB and was driving to collect it (as this would be the quickest), I was at a medical appointment, so they worked around me. I got back at noon, Matthew was waiting and swiftly got to work again and the boiler was fixed. Now this sounds like a normal story - boiler broke down, boiler was fixed. What I can't convey here is the thoughtfulness and kindness that Taskforce bring. I don't much care for the expression "going the extra mile", but they really do. Thank you Taskforce for giving us service we know we can trust.

Just to say an enormous Thank You to Rachel and Matthew for their incredible level of service earlier this week. They dropped everything late one evening to attend to an urgent leak at my 87 year old mother's property. They acted with such professionalism and kindness, identifying a complex problem quickly and returning promptly the next day to get the hot water running again. They kept me fully informed at all times even sending me photos and a video of the problem late that evening. I didn't know that service like this still existed. Would whole heartedly recommend!

We had a fault on our old combination boiler, which was about 13 years old and called Taskforce, if someone could have it looked at. Matthew called around after he was about to finish the job he was on. It did not take long to diagnose the fault, which was that a pump had caused the problem. Due to the age and expense, it was better in the long run to have a new replacement installed. The quote was sent to us the next day, and a date the following week. Toby the Engineer arrived promptly on the day and carried out the installation and commissioning of our new boiler. Taskforce had arranged the supply company HPS for the boiler and various other parts, including the flue be delivered before the Engineer on the day, which was a great help. Toby recovered the old boiler and flue, with no drama's and I was easily able to explain the slight change with the direction of the flue, in the instruction sheet issued to him. The quality of the installation and additional pipe work necessary to line up with the new boiler fittings was 1st class. The fitting of the flue and exit in the tile was straightforward, which did not require any replacement of a tile. The checks and commissioning were super smooth and ready to use at the end of the day. The debris, old boiler, and flue were neatly recovered, and he cleaned up after himself. Overall, we are extremely happy with the quality of the work completed and the previous advice from the backroom staff.

At the start of the week I phoned Rachel at Taskforce office to say that my lavatory had stopped working. She sent round one of their experts who recommended replacement of the 30 year old unit. Next day I was given the cost, agreed, and yesterday it was replaced: clean, efficient, no mess and all within a couple of hours. I cannot fault the superlative service.

Due to go away to a three day festival on Thursday. Came down to a wet kitchen floor Wednesday morning. Traced drip to pipe work under the under sink cupboard.. As I’d used Task force a few weeks previously for a tap problem they were my first port of call. Two hours later, plumber on my doorstep & fixed within an hour. Tip top service & weekend saved. Thank you so much

Boiler problems building up for 6 months. Taskforce was able to identify the problems and discuss solutions. I opted for a replacement boiler. Options were identified, a preferred option was selected, quotation was clear, the time frame specified, and the installation was done thoroughly, competently and without any issues. Strongly recommended

We have an annual contract with Taskforce Maintenance to cover our central heating. Our boiler broke down and we phoned for assistance. As always, we received a cheerful and helpful response and an engineer came to the house on the same day. However, he was unable to fix the problem as many parts of the boiler had been damaged and spare parts were needed. However, arrangements were soon made for the parts to be obtained and the problem was fixed a few days later when these parts were available. The whole cost was covered by our annual contract, which is excellent value. The whole problem from our initial contact with Taskforce to completion of the repair was undertaken with speed, efficiency and professionalism. One very important point for us is that when there is a problem, contact with Taskforce by phone is immediate, very helpful and cheerful.

We have had a Taskforce boiler service plan at home for the last 16 years and for our rental property for the past 5 years. In that time we have found them to be extremely reliable, very responsive and personable. Whatever the issue with our heating system, they have been at the other end of the phone and then on site to sort the problem out with speed and efficiency. They also schedule in a yearly boiler service and if required provide a gas safety certificate as part of the package. Having our heating needs covered by a reliable company such as Taskforce provides peace of mind and is worth it's weight in gold, because invariably it is always the most inconvenient times that something goes wrong.