Taylors Heating Solutions

I am incredibly grateful to have come across Michael, especially during a time when I felt completely helpless. He is a highly professional and responsible plumber. The incident happened at 7:45 PM when I was in an emergency situation due to a leaking pipe that left me at a loss. I contacted Michael, and despite being busy with work, he was fortunate enough to answer my call. For me, it was like seeing a light in the darkness, it gave me a glimmer of hope. After I sent him a video of the issue, Michael quickly assessed that the problem could be fixed. Although he was too busy to repair the leaking pipe that evening, he promised to come to my house at 6:30 AM the next morning. True to his word, he arrived on time, fulfilling his promise and efficiently resolving the issue. His professionalism and punctuality left a deep impression on me. I highly recommend Michael! He is a professional, dedicated, and reliable plumber. If you encounter similar issues, Michael will undoubtedly be the best choice.

I am incredibly grateful to have come across Michael, especially during a time when I felt...

Michael Taylor did a very competent job. He is pleasant and helpful. And his work is keenly priced. On the other hand, he is also disorganised, difficult to contact and unreliable. What should have been a small job (fitting a new boiler) took over two months from start to finish. On the very first day, Michael failed to turn up, explaining that his van had been broken into and tools stolen. I was sympathetic, of course. But then, time after time, he did not arrive as promised, with an endless range of excuses (father taken ill, somebody else's urgent emergency callout, etc, etc, etc. ) I know that many contractors struggle with time management, and that Michael's father has been unwell, but it seemed at times as if the job would drag on forever. Then, during the work, a pipe feeding my bidet hose became disconnected. I didn't notice this until I had paid his bill in full and it took dozens of phone calls, messages and, finally when all else failed, the prospect of negative feedback on this and other review sites to get him round to fix it (it took him less than an hour when he did show up). I have therefore revised the star rating upwards from my original review to reflect the fact that the job was eventually finished, but the delays and aggravatation mean that this can't be a full recommendation.This is a follow-up to my earlier review of last November. I had a new Worcester Bosch boiler installed via The Taylors Group in September. It was an extremely long process that, because of some minor snags, dragged on for two months. This weekend I returned home from a short break to find the boiler did not work - it might be a minor problem, and easily fixed, but it's the heart of winter and I am aged 72 and living alone without heating or hot water. Michael is simply not responding to calls or messages although the boiler is well under guarantee and I should be a priority client. I've found The Taylors Group to be pretty much a nightmare from the outset and would strongly advise against them.

Recently had my boiler fixed by lovely man named Michael was so helpful explained everything I need to know and have had no problems with boiler since.

Taylors are great - efficient, quick to respond and excellent value for money. Couldn't be happier with the service I've received over the last three years. Highly recommended. Thank you!

Very happy with Taylor’s group from start to finish. Great service.

Mickey came fitted my boiler he/team were lovely and clean and pilot.

Mickey and the boys came fitted my boiler very tidy, on time and also very polite can’t beat that price ? Will definitely recommend.

Turned up on time, well actually 10 min early which was a good start. Michael was polite, helpful the job was done quickly without issues. Even cleaned up all the mess. Absolutely amazing service and will be on my speed dial if needed again.

This company was recommended to me by a neighbour, can’t complain about anything really turned up on time got the job done quickly and efficiently and Michael was a real nice fella, I would definitely recommend.