10 reviews arrived within 7 days with limited reviewer detail
Several reviews appeared close together and carried limited reviewer detail. This should be checked before treating that cluster as strong trust evidence.Public evidence profile
The Boiler Engineer Ltd
Review caution: one or more review signals need a closer check.
No Trust Score yet
- Rated 5.0 from 1,457 reviews across 2 review sources
- 54 reviews in the last 12 months
How this score is worked out
Based on rating, review volume, independent sources and credential evidence. Evidence context, not a guarantee of workmanship.
What we can verify about The Boiler Engineer Ltd
Each card sums up one thing we can check from public sources. Open it for the full detail and the named source. This is evidence context, not a guarantee.
How quickly they respond
What their website advertises:
- out of hours
Use this as a reason to call them first, not a guarantee they can attend now. Confirm availability, timing, and call-out terms directly before you rely on it.
Emergency callout
Lists emergency callout on Checkatrade for:
- Central Heating Repair
This is how they list themselves on Checkatrade. Call ahead to confirm they can come out for your job right now before you rely on it.
One or more review signals need a manual check
Some review signals are flagged for a closer manual check. That doesn't prove fake reviews or any wrongdoing.
Credentials and memberships
These credentials and memberships are attributed to named public sources. Check the source before relying on them.
- Source checked
- 26 Jun 2026
Active incorporated business
The Boiler Engineer Limited is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Why this helps you judge trust: this trader is linked to a registered company with named people who are legally accountable for it, on an official register anyone can check, a layer of accountability an unregistered trader doesn't offer. Around 19 years on the register also points to an established business rather than a brand-new one.
What customers say
These reviews are published independently on the named public sources below, not testimonials this business chose to show. We bring them together and link each one back to where it appeared, so you can open the source and read it yourself.
- Checkatrade1,123 reviews · 5.0 avg
- TrustATrader334 reviews · 4.9 avg
Highlights
“Excellent service and works carried out. Very polite and pleasant and punctual. Kept us informed of the work. Second year we have used his service and would recommend to others.”
“The process was erfficient and timely from beginning to end. We are quite elderly now and it was refreshing to be able to talk immediately on the phone”
“Yearly boiler maintenance. Worked in a neat and tidy way. Polite and efficient”
Detailed reviews
These are the individual reviews we hold for The Boiler Engineer Ltd, including the highlights above. The 1,457 headline total is the review volume reported across public review sources.
First class service all round
Their second visit: thoroughly professional and we won’t look elsewhere for boiler servicing or repair.
Excellent service, knowledgeable engineers and great value for money.
They are always reliable, explain everything very well and are friendly and helpful. Their charges are very competitive and they are always clear about what they will be doing and never come up with any surprise extras, unlike some companies!. We use them regularly for these reasons.
Central Heating broke down. The Boiler Engineer diagnosed the problem promptly and satisfactorily remedied it.
Read the other 5 detailed reviews on this pageShow fewer reviews
Cameron, the engineer that came to service my boiler, was knowledgeable and professional. He answered my questions confidently and explained technical queries in a language I could understand. He continues the high standard of the other engineers from The Boiler Engineer Ltd.
Prompt and efficient service as always
A professional, efficient and effective repair carried out by friendly and knowledgeable engineers.
I have called the Boiler Engineer on three occasions, and each time the service has been excellent. The last time I called the Boiler Engineer was because my boiler would not start. The Boiler Engineer arrived on time, and I was informed that the boiler had been turned off thats why it would not fire up. It was my own fault; there was nothing wrong with the boiler. Just to be sure, they checked the system and could find nothing wrong. Later that day, I received an email informing me that there would be no charge for the visit!! What a brilliant service.
The engineer was very polite, clean and tidy and carried out the work very efficiently
Rated 5.0, in line with the local average for gas engineers in Ashford
Across 30 gas engineers in Ashford, the typical rating is 4.9 out of 5. We compare against the same businesses a homeowner would find searching for this trade locally.
Where this information comes from
Everything on this page is drawn from named public sources. Where a source provides a public link, you can open the original and dig deeper.
Review sources
Business and public registers
Check dates vary by source. Where we hold a date, the check shows it.
About
The Boiler Engineer Ltd has been vetted and approved by TrustATrader. Covering Ashford, Tenterden, Biddenden, Headcorn, Lenham, Charing, Challock, Romney Marsh, Hamstreet, Aldington, Mesham, Sellindge, Wye, Hythe, Dymchurch, New Romney, Bethersden, and Smarden
Services they list
Listed on public sources or the business's own website; check directly that they cover your job before you book.
Areas served
The areas they list covering on a public directory; confirm they cover your address before you book.
What this business says about itself
What this business says about itself
See their work: Instagram (opens in new tab)
- Emergency availability: out of hours
- Guarantee: 7-12 year Manufacturers Parts and Labour Guarantee
- Experience they state: 30+ years
- Areas served: Ashford, Tenterden, Biddenden, Smarden, Headcorn, Charing, Challock, Wye
- Services stated: Air conditioning installation
- Brands they work with: Worcester Bosch, Grant, Vaillant, Baxi, Potterton, Ideal, Firebird, Trianco
- Good to know: Free quotes · Finance available
- Payment methods: Finance
Accreditations it displays. Confirm each is current on the official register before you hire:
- Checkatrade · verify (opens in new tab)
- OFTEC (oil heating) · verify (opens in new tab)
These are statements the business makes on its own website, worth confirming in writing (and on the official registers) before you hire, not independently verified by us.
Photos listed as completed work
These photos were listed as completed work by the business or a public source. They do not verify workmanship.
What to check before you hire
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterWant an extra legitimacy check? Run the Cowboy Checker on The Boiler Engineer Ltd before you contact them.
Run Cowboy Checker →About this business
Common questions about The Boiler Engineer Ltd
Is The Boiler Engineer Ltd available for emergencies?
They advertise out of hours availability on their own website. This is the business's own statement on their website, not something we have independently checked. For an urgent job, call to confirm they can attend before you rely on it.
Is The Boiler Engineer Ltd a legitimate business?
As of 29 Jul 2026, we hold 1457 independent reviews across Checkatrade and TrustATrader for this business, and Companies House lists The Boiler Engineer Limited (no. 06104890) as active, checked 12 Mar 2026. This is independent public evidence, not a guarantee of workmanship. If anything here is out of date, the business can request a correction.
What do customers say about The Boiler Engineer Ltd?
The Boiler Engineer Ltd has 1,457 public reviews, averaging 5 out of 5, gathered across 2 review sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know The Boiler Engineer Ltd's reviews are genuine?
The Boiler Engineer Ltd's 1,457 public reviews are gathered and cross-checked across 2 review sources. Reviews spread across several review sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Has The Boiler Engineer Ltd had recent public reviews?
The Boiler Engineer Ltd has 54 public reviews dated within the last 12 months. That shows their review history includes recent feedback; it does not prove current availability, so confirm capacity before hiring.
Is The Boiler Engineer Ltd qualified and accredited?
We hold 1 independently sourced credential for The Boiler Engineer Ltd, including TrustATrader Approved. Each is attributed to the body that issued it in the credentials section. For example, TrustATrader Approved is TrustATrader's approved badge: awarded after it vets the trader's identity and background.
Is The Boiler Engineer Ltd a registered business?
The Boiler Engineer Limited is a registered business on Companies House (company number 06104890), incorporated 14 Feb 2007, listed as active. This confirms the legal registration of the business, not evidence of workmanship or service quality.
Does The Boiler Engineer Ltd guarantee their work?
They state on their own website that 7-12 year Manufacturers Parts and Labour Guarantee. This is the business's own statement on their website, not something we have independently checked. Get the terms in writing before you agree to the job.
What does The Boiler Engineer Ltd specialise in?
The Boiler Engineer Ltd lists specialist services including Air Source Heat Pump Installation - ASHP, Air Source Heat Pump Servicing / Repair - ASHP, Gas Boiler Installation, Gas Boiler Servicing / Repair, Gas Central Heating Installation, Gas Central Heating Servicing / Repair. If your job is one of these, look for it in their listed services or ask them to confirm for your project.
What areas does The Boiler Engineer Ltd cover?
They state on their own website that they cover Ashford, Tenterden, Biddenden, Smarden, Headcorn, Charing, Challock, Wye. This is the business's own statement on their website, not something we have independently checked. Confirm they cover your postcode before booking.
